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Stuart Plumbing & Heating Supplies Reviews

4.3 Rating 479 Reviews
83 %
of reviewers recommend Stuart Plumbing & Heating Supplies
4.3
Based on 479 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
The service and help i got in Branch was good, Friendly and Helpful , When ordered said in stock , On the day of order i was passing branch so went in and asked if possible to collect and was given pump . I actually got email to collect 3 days later . Ordered on Tuesday , Email received Friday. So i would have been annoyed if had to wait the 4th day from order .
Helpful Report
Posted 4 months ago
Good range of products. Prices are not cheap, but the item I purchased seems good quality. Web sales takes forever to inform customers of order progress. (The item I wanted was in stock). I had to ring to find out where my order was in the queue. I was told to ring the shop (trade counter covers public sales too it would appear). Was told to go and get it. It was ready and nicely presented vin a carrier bag. The day after collected, I received an email informing me it was ready to collect πŸ™„. Good company, but back office seems uncoordinated.
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Posted 4 months ago
Bit disappointed to receive a Bemis product instead of Carra & Matta as ordered, but it seems sturdy enough.Good delivery time.
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Posted 1 year ago
Item arrived incomplete with vital seal missing.
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Posted 2 years ago
Pump arrived in good time and well packaged, only just installed it. Quite while running so far so good. Can’t leave a five star review yet as I would like to test the pump over time. So far I’m very happy.
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Posted 3 years ago
Thank you Paul for the review
Posted 3 years ago
not sure it was what I ordered as I required 1/2 inch coupler and got 3/4 but good prompt service
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Posted 4 years ago
Items not received yet
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Posted 4 years ago
Better packaging would have been nice as Superfire box was smashed. The same box was full of Score marks which could only have been done prior to packing. You did ask.
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Posted 4 years ago
Delivery of a radiator during lockdown. Took a few wks but eventually arrived. Thanks to all involved. πŸ‘
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Posted 5 years ago
Too early not had what I have ordered yet
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Posted 5 years ago
Stuart Plumbing & Heating Supplies is rated 4.3 based on 479 reviews