Stuart Plumbing & Heating Supplies Reviews

Name: Stuart Plumbing & Heating Supplies
Address: Acan Way, Narborough, Leicestershire
Rating: 4.34

4.3 Rating 480 Reviews

83 %

of reviewers recommend Stuart Plumbing & Heating Supplies

Company Reviews

Product Reviews

Metrics

4.3

Based on 480 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Stuart Plumbing & Heating Supplies 5 star review on 1st August 2021

Mark Smith

Stuart Plumbing & Heating Supplies 5 star review on 30th October 2020

Brian Carlson

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service and help i got in Branch was good, Friendly and Helpful , When ordered said in stock , On the day of order i was passing branch so went in and asked if possible to collect and was given pump . I actually got email to collect 3 days later . Ordered on Tuesday , Email received Friday. So i would have been annoyed if had to wait the 4th day from order .”

Helpful Report

Posted 5 months ago

“Good range of products. Prices are not cheap, but the item I purchased seems good quality. Web sales takes forever to inform customers of order progress. (The item I wanted was in stock). I had to ring to find out where my order was in the queue. I was told to ring the shop (trade counter covers public sales too it would appear). Was told to go and get it. It was ready and nicely presented vin a carrier bag. The day after collected, I received an email informing me it was ready to collect 🙄. Good company, but back office seems uncoordinated.”

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Posted 5 months ago

“Bit disappointed to receive a Bemis product instead of Carra & Matta as ordered, but it seems sturdy enough.Good delivery time.”

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Posted 1 year ago

“Item arrived incomplete with vital seal missing.”

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Posted 2 years ago

“Pump arrived in good time and well packaged, only just installed it. Quite while running so far so good. Can’t leave a five star review yet as I would like to test the pump over time. So far I’m very happy.”

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Posted 3 years ago

Thank you Paul for the review

Posted 3 years ago

“not sure it was what I ordered as I required 1/2 inch coupler and got 3/4 but good prompt service”

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Posted 4 years ago

“Items not received yet”

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Posted 4 years ago

“Better packaging would have been nice as Superfire box was smashed. The same box was full of Score marks which could only have been done prior to packing. You did ask.”

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Posted 4 years ago

“Delivery of a radiator during lockdown. Took a few wks but eventually arrived. Thanks to all involved. 👍”

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Posted 5 years ago

“Too early not had what I have ordered yet”

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Posted 5 years ago

Stuart Plumbing & Heating Supplies is rated 4.3 based on 480 reviews