Stuart Plumbing & Heating Supplies Reviews

4.29 Rating 229 Reviews
82 %
of reviewers recommend Stuart Plumbing & Heating Supplies
Merchant Metrics
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Customer Service
Communication Channels
Telephone, Email
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Brilliant, really helpful guy. Helped me with alternatives for my shower fittings. Nothing was touch trouble. Thanks very much.
Posted 2 days ago
very pleased with the service I received after a slight technical hitch that was sorted out very promptly and will definitely be using again
Posted 2 days ago
No reply to emails Paid in full for goods to be delivered. They never left the store. After hounding them with emails I received part refund. Out of pocket with no goods
Posted 3 days ago
No reply to emails. Items were posted, yet returned to sender after a few days. Waiting for a reply as to why and when I will receive my goods. So far not impressed .. ....update. Basically they've scammed me out of £10:80 Only part refund when they messed up. Considering legal action if nothing is done
Posted 4 days ago
Ordered a spare part, next day delivery still not here.
Posted 1 week ago
Easy to order, arrived on time
Posted 1 week ago
A brilliant service with very helpful staff. 10 out of 10.
Posted 2 weeks ago
Quick delivery and a great price. Can’t ask for any more
Posted 2 weeks ago
Good range of products at great prices. Excellent quick service
Posted 3 weeks ago
Very fast service
Posted 3 weeks ago
Very prompt service my item was dispatched very quickly and arrived when promised.
Posted 3 weeks ago
Great service and delivery also good technical support
Posted 4 weeks ago
Excellent service, correct part in good packaging - delivered even quicker than I expected.
Posted 4 weeks ago
All as expected gave advice as needed
Posted 1 month ago
wow,as soonas i ordered they got the item off the shelf and posted it,great
Posted 1 month ago
Ordered an item that was clearly stated as in stock, then heard nothing about my order until I'd sent two emails. I was told the item wasn't in stock, but given no information or the offer of a refund. They are clearly not set up to offer an online service, and there is no way of getting hold of somebody other than an email they take 48 hours to reply to. Avoid
Posted 1 month ago
Phone service could be a bit more friendly, I had to confirm the date and time myself but the face to face service was excellent. Phil came to fix some incorrectly fitted pipe and did an amazing job. Friendly, knowledgeable and professional. Had everything he needed to hand, worked in a very awkward part of the kitchen and left neat and well fitted piping with no fuss. Everything was thoroughly tested before he left. I now have more cupboard space too, bonus. Thank you.
Posted 1 month ago
Have always been really helpful in my (admittedly) limited dealings with the company. I’ve recently ordered and promptly received some more Beko Alcon 10 construction adhesive which really is superb stuff, sticks pretty much anything to everything and, importantly for a clumsy oaf like myself, it’s sandable.
Posted 1 month ago
I ordered this yesterday, and of course haven’t received the delivery yet. Don’t we all think that vendors should allow enough time for customers to see, touch, try out, experience etc, products before reviewing them. So while I might have given this five stars, right now I can’t.
Posted 1 month ago
Excellent service, everyone I spoke to was very helpful, ordered online and the product arrived the next day.
Posted 1 month ago
Stuart Plumbing & Heating Supplies is rated 4.29 based on 229 reviews