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Stovesonline Ltd Reviews

4.9 Rating 1,552 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,552 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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G
Verified Buyer
“Stoves on Line were great to deal with. The only problem encountered was the delivery (External company) Stoves on Line quickly dealt with the transport and the second attempt was successful, their help was much appreciated. I would not hesitate to use them again. Garry Carter”
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P
Verified Buyer
“Stovesonline were excellent especially in dealing efficiently and promptly with my own wrong order. Goods arrived on time and with adequate but not over the top packaging. The products I ordered are in place and working perfectly”
Helpful Report
T
Verified Buyer
“I’ve bought products from Stovesonline twice now...the people are friendly and helpful and the products are delivered on time at a good price. V good!”
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M
Verified Buyer
“Excellent service everyone brilliant, especially Shirley helped out with return parts and exchanging a faulty part, all the way through smashing thanks Shirley, been a pleasure. Would recommend Stovesonline”
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N
Verified Buyer
“It is very rare that I leave a review but Shirley from Stovesonline was amazing - she was so helpful and responsive. The transaction was seamless with no problems and the stoves are now burning away after being installed.”
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K
Verified Buyer
“Excellent, they had the best price and their customer service was excellent (thanks, Shirley!). We paid a deposit for our woodburner and it was delivered whenever we required it about 6 weeks later.”
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W
Verified Buyer
“Always helpful with good communication and swift service.”
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J Clifford
Verified Buyer
“Sorted out my arrow stove with a new back boiler and ash tray great service”
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K
Verified Buyer
“Shirley was very helpful throughout the purchase of our double sided stove, as living in France we had lots of questions prior to ordering and she took the time to find out technical details to help us make a decision - great service and delivery - we would definitely recommend - Thank you! Images of Double sided Fire Place with recently installed Herald 6”
Stovesonline Ltd 5 star review on 7th September 2020 Stovesonline Ltd 5 star review on 7th September 2020 Stovesonline Ltd 5 star review on 7th September 2020
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D
Verified Buyer
“Shirley was really helpful and the fitter she recommended was great”
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B
Verified Buyer
“Great, quick fast delivery and very helpful over the phone”
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Anonymous
Verified Buyer
“Multi fuel stove looks lovely, looking forward to winter to use it. Staff friendly and helpful.”
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T
Verified Buyer
“I live in France & had contacted Stoves online for spares I needed for our wood burner. Great service from start to finish, prompt replies to my e-mail questions (Thanks Rachael) , easy & secure payment method & very quick delivery of items I needed. If you are reading this review & based on my personal experience, I'd highly recommend using them.”
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S
Verified Buyer
“Five out of five for service especially as I placed my order at the height of the pandemic. Exact part too .”
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D
Verified Buyer
“Everyone we dealt with at Stovesonline have been extremely knowledgable and helpful. Their website too is full of great information. I would definitely recommend buying from them.”
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N
Verified Buyer
“Second time dealing with Stovesonline from abroad (Ireland). Extremely happy with their product and service. Particularly useful is their flue design service.”
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Anonymous
Verified Buyer
“Great value and great to deal with - very helpful too. Was recommended by a friend and I would recommend to others. Would definitely use again. :)”
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H
Verified Buyer
“Brilliant service. Super fast delivery to Germany with great communication at every step. Definitely recommend.”
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R
Verified Buyer
“I dealt with Shirley who was extremely helpful, knowledgable and efficient would definitely recommend this company.”
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S
Verified Buyer
“Very helpful - good advice and speedy delivery”
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Stovesonline Ltd is rated 4.9 based on 1,552 reviews
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