Stovesonline Ltd Reviews

4.9 Rating 1,110 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Anonymous
Anonymous  // 01/01/2019
Quick efficient service and advice from this Company. Won’t hesitate to use again.
Helpful Report
Purchased twin wall flue. Technical and sales office help so patient and thorough. One of the best Companies that I have dealt with.
Helpful Report
Great :) Would definitely recommend. Very helpful, informative and kind.
Helpful Report
Excellent customer service. Used Stovesonline several times now & always been very efficient.
Helpful Report
Stovesonline have always been extremely helpful and reliable. I have ordered from them a number of times over the last 5 years or so. Very happy with their service.
Helpful Report
We were told our new stove would be 10 days - that was over six weeks ago - we had to chase you for an update (three times) and we were told it would take longer. So I think a bit better scheduling and keeping the customer up to date would help? Can't comment further as we haven't received the goods yet.
Helpful Report
very well satisfied
Helpful Report
Really friendly and helpful service.
Helpful Report
they are easy to talk to. They give good advice.
Helpful Report
Excellent customer service
Helpful Report
excellent product range, good prices and outstanding customer service
Helpful Report
We purchased a pellet burner from stovesonline, great choice of products, delivery was faster than expected, and well packaged for transport. Susi was very helpful on the phone and responded quickly to emails. We have no hesitation in recommending Stovesonline.
Stovesonline Ltd 5 star review on 26th March 2022
Helpful Report
Always a great service ! And knowledgeable
Helpful Report
Excellents service. Extremely helpful advice from very knowledgeable staff. Very satisfied and will use again.
Helpful Report
I am most pleased with the professionalism in their customer service, knowledge of everything to do with stoves, and the help they gave me to make the right choice of stove for my specific needs. This is the first wood-burning stove I've ever had and my ignorance of the subject would have tried the patience of a saint. But they worked cheerfully and considerately with me to resolve all the questions and (self-made!)problems I had along the way.
Stovesonline Ltd 5 star review on 20th November 2021 Stovesonline Ltd 5 star review on 20th November 2021
Helpful Report
Excellent communication and efficient service.
Helpful Report
Excellent service and item
Helpful Report
Fantastic service - knowledgeable, friendly and efficient. What more could you ask for?
Helpful Report
Fantastic! Thanks so much Susi. Great stove, really good advice and also helpful information for our stove fitter. Our installation guy is called Adam from www.apsstoveinstallations.co.uk I'd recommend him too, for a fair price and a thorough job in my area.
Helpful Report
Excellent, had contacted various suppliers, they either refused to deliver to North Ireland or just ignored me, Stoves Online, very helpful, placed order and delivery arrived at door, no issues. Later I had a querie for Building Control regarding duct size for exterior ventilation, contacted Stoves direct again and relavent manifacturer information was promply E-mailed to me. Thanks
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,110 reviews