Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,673 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,673 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

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English

“Brilliant price, excellent value for money. Safe, reliable delivery.”

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“Excellent service by the whole team, especially Os. Very impressed all round.”

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“Fantastic service, communications, swift and safe delivery, and the best price available by a country mile. Highly recommended”

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“Perfect reaponse”

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“Brilliant placed order after getting advice from Andy and was able to collect all my flue kit same day”

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“Managed expectations perfectly and ensured swift movement on sorting the Logburner!”

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“Excellent company, very helpful and great customer service. Will definitely keep using them in the future. Regards, Bryan, Spaced-Out Grafix”

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“Brilliant, Excellent comunication and organised everything perfectly. Items arrived as described and very quickly. Would highly recomend”

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“We were really pleased with the service that we got from Stoves Online. Christine was really helpful with our order.”

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“We were delighted with the stove that we purchased. It is exactly what we were looking for. The website is clear, the ordering process easy and when we had a query over delivery as we are Highlands it was dealt with immediately. I cannot recommend Stovesonline highly enough.”

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“Service was excellent all very well organised”

Stovesonline Ltd 5 star review on 12th January 2026

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“Great service and product well recommend customer service is excellent.”

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“Very good polite and helpful staff. Fast delivery.”

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“They were extreemly helpful when it came to me choosing the type of stove and how it intergraged with another system. Detailed drawing process diagrams on who the 2 heat sources would work together. Really helpful. Due to the build sequence, they held on to the delivery until I needed it.”

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“Excellent service! The team answered questions and provided detailed installation drawings. They really went above and beyond!”

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“Good website and products but also really good to chat through technical issues with and get to the right list of parts for my application. Would certainly recommend.”

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“Replacement part was sent quickly. Very well wrapped and exactly what we needed for our woodburner”