Login
Start Free Trial Are you a business? Click Here

Stovesonline Ltd Reviews

4.9 Rating 1,673 Reviews
99 %
of reviewers recommend Stovesonline Ltd
4.9
Based on 1,673 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Christine was very helpful
Helpful Report
Great service and product well recommend customer service is excellent.
Helpful Report
They have been extremely helpful in sourcing the right parts for my wood burner.
Helpful Report
Pro's; Good competitive prices and great sales service from the team, especially Christine Poole. Cons: Their rcomended flue/chimney contractor never got back to me with a solution / quote. Not really Stones Online fault but need to work with / recommend more reliable contractors.
Helpful Report
Quick delivery, feel like the delivery company could have communicated a little more rather than a 12hour time slot.
Helpful Report
Highly recommended -- a very good website made the selection of a suitable Woodburning Stove fairly easy. Helpful and friendly staff available by direct call to answer any queries. Prompt delivery, although a day later than advised. Slightly irritating surcharge for delivery to mainland Scotland (Glasgow) but more carrier imposed than by Stoves Online. Delivery process to one side, Stovesonline highly recommended for their care in guiding the customer through the options available -- good value too
Helpful Report
Easy to deal with very helpful and knowledgeable with what's required
Helpful Report
Good published prices.
Helpful Report
Good thanks
Helpful Report
Very polite and friendly service from experienced staff
Helpful Report
Supplied what I wanted quickly
Helpful Report
They have parts I have needed and got the to me in good time.
Helpful Report
Good communication thoughout the order process,shame no provision to deliver abroad
Helpful Report
Andy was very helpful, I have a suitable flue system that works well. Thanks for all your help & advice.
Helpful Report
The stove does everything a stove ought to do. We are very happy with it.
Helpful Report
Quick and reliable service, on t he occasions that I've used it
Helpful Report
I never give the maximum, but this company are very good.
Helpful Report
Everything was great, information, ordering, customer service.
Helpful Report
Excellent service
Helpful Report
I have always received fantastic customer service and at a very competitive price.
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,673 reviews