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Stovesonline Ltd Reviews

4.9 Rating 1,552 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,552 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
C
Verified Buyer
“Very helpful”
Helpful Report
Anonymous
Verified Buyer
“showed awesome perserverance to find me the right part, thank you!”
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D
Verified Buyer
“Amazing service from start to finish , answered all my questions so quickly , the stove is amazing as so pleased - going to buy another one for another room”
Stovesonline Ltd 5 star review on 23rd September 2020
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J
Verified Buyer
“Friendly Phone advice Good quality product , Helpful delivery driver”
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J
Verified Buyer
“These guys are brilliant. Could not have asked for anymore. You will not be disappointed.”
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F
Verified Buyer
“Great products and great after sales service. Thanks Jamie for the friendly service.”
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R
Verified Buyer
“Very well indeed, all questions i put to the team were answered honestly which made my job a lot easier. The specs you sent me for both fires were spot on and helped the jobs go smoothly, thanks.”
Helpful Report
J
Verified Buyer
“Can't praise them enough for getting a new door for my Villager stove, and then getting it to me. All in about 48 hrs if I remember right. Fantastic service.”
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R
Verified Buyer
“Excellent service. Staff were attentive and knowledgeable, the parts I needed were sent promptly, well packaged.”
Stovesonline Ltd 5 star review on 14th September 2020
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Anonymous
Verified Buyer
“Delivered part promptly”
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B
Verified Buyer
“Very Very helpful and great products. Thank you”
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J
Verified Buyer
“Stovesonline went the extra mile to rectify a supplier mistake for our glass and ensured the right product was then delivered at no extra cost from europe. Many thanks,”
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N
Verified Buyer
“Stoveline were very accessible - friendly and helpful, and had what seemed to be a hard-to-find item in stock. Delivery was handled well. We're now enjoying a more comfortable temperature level, with the stove covers in place, and it should be more efficient to boot!”
Stovesonline Ltd 5 star review on 10th September 2020
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J
Verified Buyer
“Excellent service from beginning to end. The recommended installer was also excellent. A friendly helpful experience. Wouldn't use anyone else.”
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T
Verified Buyer
“Easy to deal with, good advice, keen prices, and did what they said they would do. Refund quickly given on parts ordered but not required on installation. Would happily buy from them again.”
Stovesonline Ltd 5 star review on 10th September 2020
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S
Verified Buyer
“Very knowledgable and helpful.”
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B
Verified Buyer
“On test worked well looking forward to the winter to really break benefits”
Stovesonline Ltd 5 star review on 9th September 2020
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Anonymous
Verified Buyer
“Extremely helpful on the phone”
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Anonymous
Verified Buyer
“Very Good Service”
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N
Verified Buyer
“Really easy to navigate the website and quickly found what I was looking for. The delivery was just as expected and the flue sweeping kit has been very good.”
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Stovesonline Ltd is rated 4.9 based on 1,552 reviews
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