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Stovesonline Ltd Reviews

4.9 Rating 1,552 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,552 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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Anonymous
Verified Buyer
“Stovesonline were very helpful and professional, we are very pleased with our Opus Harmony G stove”
Helpful Report
A J
Verified Buyer
“Fantastic service, great advice,super helpful follow up. I live at the other end of the UK but we're happy to use Stoves Online, we felt bound to do so having previously benefited from their fantastic on-line advice, and was so glad I did, from end to end great service and a real pleasure to deal with real people who care about their customers and their business.”
Helpful Report
S
Verified Buyer
“I was initially nervous about buying a stove online but the process and service from Stovesonline made it very straight forward and it went like clockwork”
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S
Verified Buyer
“Excellent service and advice. Jack was very helpful and clearly knowledgeable with regards to my query. He quickly identified the part I needed for my fire and arranged the purchase. Delivery was within the week. I can completely recommend Stoves online.”
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V
Verified Buyer
“Susie has a Really good knowledge of all the types of stoves past and current and was able to recommend stoves suitable to my needs. Stoves online were a pleasure to deal with easy to communicate with and supply A wide range of stoves which are competitively priced. My stove was supplied in good time. I was also put in touch with several installers. The installers are really busy, so you need to get in quick.”
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N
Verified Buyer
“Would recommend, very helpful and friendly, only drawback was the time it took to get the parts for my stove. I understand that the issue in getting parts is now resolved”
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T
Verified Buyer
“Very helpful and very good price”
Helpful Report
S
Verified Buyer
“Delighted with my choice of stove and the whole service, from the design though to the installation. Stovesonline were always available on the phone to give advice which turned what felt like a challenging project into a perfectly straightforward job”
Stovesonline Ltd 5 star review on 5th September 2020
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M
Verified Buyer
“Very good customer service, very knowledgeable and extremely helpful.”
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H
Verified Buyer
“Great communication and excellent product.”
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G
Verified Buyer
“Great products and Great service!”
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D
Verified Buyer
“Excellent service, great and friendly advice from interested and enthusiastic staff and well priced. Highly recommended and would definately use again. Many thanks!”
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A
Verified Buyer
“Delivered on time and all parts there”
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K
Verified Buyer
“Provided us with specific information for fitting a flue to our wood burning stove. Received items swiftly and all in tip top condition. Would certainly recommend Stovesonline!”
Helpful Report
Anonymous
Verified Buyer
“Very good answered all my questions and sorted the correct item for the job I was doing.”
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A
Verified Buyer
“Rachael and everyone I dealt with at Stoves online were helpful and very efficient. I wouldn't hesitate to recommend them and would happily buy from them again.”
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S
Verified Buyer
“Helpful advice provided and goods delivered on time and as described.”
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S
Verified Buyer
“It was good. Great value and the product arrived on time.”
Helpful Report
K
Verified Buyer
“Shirley was very helpful, quick to reply and kept me informed of my delivery to France a credit to Stovesonline”
Helpful Report
A
Verified Buyer
“An excellent stove plus very good installation advice from Stovesonline. The company kept in contact and were quick to answer any queries. At the end they took back any unused parts. We felt very supported and certainly would recommend Stovesonline.”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,552 reviews
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