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Stovesonline Ltd Reviews

4.9 Rating 1,552 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,552 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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A
Verified Buyer
“respect of deadlines and very easy communication”
Helpful Report
Anonymous
Verified Buyer
“Good service- friendly and helpful and were in touch to keep me updated about the delivery date when there was a problem on the supplier”s side. They also beat the main competitor on price as promised.”
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K
Verified Buyer
“Totally professional, understanding, patient so very very helpful and efficient. Every query i have had have been addressed and dealt with in a very timely manner, can approach with any problem. Would recommend this company every time”
Helpful Report
P
Verified Buyer
“Good advice, quick delivery and a decent price.”
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J
Verified Buyer
“Very good service . They have the products that are needed to instal and run stove installations .”
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P
Verified Buyer
“It was easy to order and the parts arrived safely and very well packed in good time.”
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R
Verified Buyer
“Great to be able to talk through the project with someone who understood what we were wanting to achieve and wasn't phased that we wanted to put the stove in an old wooden horsebox! Good advice, equipment and delivery. Thanks”
Helpful Report
D
Verified Buyer
“Fantastic service from Jack. Assisted me with the two systems needed for our barn renovation plus the shipping if everything to Normandy France”
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R
Verified Buyer
“Extra helpful & very pleasant to deal with”
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S Haig
Verified Buyer
“Very good service thank you”
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E
Verified Buyer
“Quick. Efficient. Delivered exactly what I needed. Will use again.”
Helpful Report
P
Verified Buyer
“Really very helpful in identifying the correct spare part. Friendly and professional service, would use again and recommend.”
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Anonymous
Verified Buyer
“Helpful and efficient company.”
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B
Verified Buyer
“i was very impressed with the advice received from Stovesonline. I decided to buy some chimney brushes to sweep my 2 flues as the cost of a Chimney sweep was becoming prohibitively expensive. I knew nothing about which brushes to buy but their technical advisor put me on the right path and explained what was needed. I received the brushes quickly from the delivery firm they use and they were perfect for the job.”
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J
Verified Buyer
“Very efficient and reliable. I got the parts I needed at a fair price, in perfect condition, and quickly. Excellent customer service; rapid response to queries, professional, knowledgeable, and friendly.”
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A
Verified Buyer
“Excellent Service. Stove flue and all ancillaries delivered on time at very short notice. Especially good considering the difficulties caused by Covid.”
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D
Verified Buyer
“Very good service with prompt delivery, perfect.”
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A
Verified Buyer
“Although initially difficult to get hold of the right person I had a very good experience when I did.”
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T
Verified Buyer
“Excellent Service from my first phone call to Stovesonline. They designed a flu system for a Woodburner in my workshop and advised me with installation. Would recommend them to anyone.”
Helpful Report
A
Verified Buyer
“I received all the advice I needed, had two scenarios designed for me, along with this great customer service I was impressed by the pricing. Due to my experience I purchased both the stove and the external flue from them. They have even stored the whilst my extension is being built.”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,552 reviews
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