Stovesonline Ltd Reviews

4.9 Rating 1,110 Reviews
99 %
of reviewers recommend Stovesonline Ltd
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About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

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Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Anonymous
Anonymous  // 01/01/2019
Could do better
Helpful Report
Terrible service. All of the parts received were scratched and when they were returned it was a fight to get my refund as they try to keep your money when you send things back. Shocking service do not buy anything from this company.
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Very efficient and friendly and easy to use service. The only couple of criticisms being that the flue/installation design team did not supply sufficient length of flue based on my measurements which where pretty comprehensive and the recommended contractor communicated poorly when trying to arrange the additional works.
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Appalling service, staff totally uninterested in supplying any delivery date after weeks of waiting
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We were told our new stove would be 10 days - that was over six weeks ago - we had to chase you for an update (three times) and we were told it would take longer. So I think a bit better scheduling and keeping the customer up to date would help? Can't comment further as we haven't received the goods yet.
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Poor customer service. Poor communication.
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Very helpful technically, competitively priced and quick delivery on time. What more can you ask.
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Stove choice very good British built stoves are the best cheap stove burn through the shell very quickly from considering all on the market AAROW was the best value and size for our purpose delivered on time no problems came on a purpose built pallet easy to move around many thanks Graham L Wayt
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Stovesonline Ltd is rated 4.9 based on 1,110 reviews