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Stovesonline Ltd Reviews

4.9 Rating 1,724 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,724 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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G
Verified Buyer
“Very helpful and knowledgeable.”
Helpful Report
D
Verified Buyer
“Very well however the main supplier caused problems with lack of stock.”
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B
Verified Buyer
“Excellent. Good price, responsive customer service and prompt delivery.”
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J
Verified Buyer
“Really helpful advice given over the phone: simple ordering process and everything was delivered in perfect condition and on time.”
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A
Verified Buyer
“Could do better”
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J
Verified Buyer
“Fantastic service. I messed up an order and they bent over backwards to help me. Very pleased with new burners.”
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R
Verified Buyer
“Excellent helpful service! Sourced our pipes and shipped speedily thank you”
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L
Verified Buyer
“Great customer service, quickly delivery love our new saltfire peanut 8 log burner -Thank you”
Stovesonline Ltd 5 star review on 29th March 2022
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M
Verified Buyer
“Excellent service, product knowledge and prices are comparable.”
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J
Verified Buyer
“Very quick service . Top marks.”
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B
Verified Buyer
“Brilliant Shirley was excellent and very efficient thankyou very much”
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A
Verified Buyer
“Very helpful”
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P
Verified Buyer
“Appalling service, staff totally uninterested in supplying any delivery date after weeks of waiting”
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A
Verified Buyer
“Terrible service. All of the parts received were scratched and when they were returned it was a fight to get my refund as they try to keep your money when you send things back. Shocking service do not buy anything from this company.”
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G
Verified Buyer
“Quick efficient service and advice from this Company. Won’t hesitate to use again.”
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J
Verified Buyer
“Purchased twin wall flue. Technical and sales office help so patient and thorough. One of the best Companies that I have dealt with.”
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K
Verified Buyer
“Great :) Would definitely recommend. Very helpful, informative and kind.”
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P
Verified Buyer
“Excellent customer service. Used Stovesonline several times now & always been very efficient.”
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A
Verified Buyer
“Stovesonline have always been extremely helpful and reliable. I have ordered from them a number of times over the last 5 years or so. Very happy with their service.”
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V \
Verified Buyer
“We were told our new stove would be 10 days - that was over six weeks ago - we had to chase you for an update (three times) and we were told it would take longer. So I think a bit better scheduling and keeping the customer up to date would help? Can't comment further as we haven't received the goods yet.”
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Stovesonline Ltd is rated 4.9 based on 1,724 reviews
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