Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,527 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

121

Anonymous

Anonymous // 01/01/2019

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English

“I needed technical help with a product and unlike some companies that just seem to sell part numbers with no real idea of what they were selling, I found Stoves on Line both very technically competent but also happy to spend as much time as needed to talk through solutions. I would have no issue highly recommending them as a supplier.”

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“Excellent service, informative, helpful, knowledgeable and efficient.”

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“Service is fantastic, staff are always willing to help and facilitate customer needs.”

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“Very helpful in providing information on what would be needed and patience iterating the quote until it had everything I needed. Everything arrived undamaged and as per the order.”

Stovesonline Ltd 5 star review on 16th July 2025

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“Exceptional Customer Service in terms of Sales, Advice, Design & Aftercare. Out of all the companies i contacted, Stovesonline proved i made the right choice. Big thanks to Shirley & Andy.”

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“Very professional and very knowledgeable, they provide a great service and are very competitive, they go the extra mile!”

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“Very pleased with the service stove arrived on time and very well packed it looks great in its new home after fire place restoration. Exellent company to deal with and recomend Stoves On Line.”

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“Extremely helpful and efficient. Couldn't find the product I was looking for anywhere but Stovesonline found one for me quickly. Also asked for quote for various items and received one very quickly.”

Stovesonline Ltd 5 star review on 14th July 2025

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“Great service. Not installed stove yet but all the bits arrived in perfect condition. Nicely packaged for delivery.”

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“Great, efficient service at a competetive price. I was contacted to double check the correctness of the order so thanks very much. I will definately use again if I need any more spare parts.”

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“Jane was really helpful as always. Have used Stovesonline for many years, as the service is always great.”

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“Excellent reception easy to order with help from Susi”

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“Very well.”

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“Great experience all the way. They planned the flue, provided detailed installation instructions, always answered all questions promptly and helped to choose a wood burner that's suitable for my location.”

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“Great customer service and Stove supply.”

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“Excellent. Very helpful and efficient, really felt the the customer was important.”

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“This is a company that does just what it says. Couldn’t fault the way my order was dealt with. The staff , especially Christine are a joy to deal with. Basil. Customer”