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Stovesonline Ltd Reviews

4.9 Rating 1,723 Reviews
98 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,723 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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P
Verified Buyer
“Good service. One part was not available but they kept me informed”
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R
Verified Buyer
“Very professsional company and knowledgable and courteous staff. Nothing was too much trouble for them when dealing with our enquiry and subsequent purchase of 2 log burners.”
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P
Verified Buyer
“BRILLIANT. Superb Customer service and help. Shipping was easy. GREAT PRICE. Would shop here again.”
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J
Verified Buyer
“Just to say, I received a friendly and professional service from Susi at Stoves Online, who supplied us with a very attractive Morso log burning stove. The price could not be beaten either. A very positive experience and highly recommended!”
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W
Verified Buyer
“Suzi was helpful and kept us informed all the way when our stove choice was temporarily out of stock. It’s so refreshing to get such good service. Well done.”
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J
Verified Buyer
“Great customer service, Susi had a good knowledge of the wood stove that I have and was very helpful trying to get the parts, she supplied me with a parts diagram which was a great help. Ultimately I couldn't get all the parts I needed, but this was because the manufacturer no longer supply.”
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T
Verified Buyer
“Excellent service and knowledge base, they found me the exact items I needed and got out all sent out very quickly. All beautifully installed now and working like a cosy dream.”
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C
Verified Buyer
“Really impressed with the service. Susi was quick to respond to my enquiries and Dan provided an excellent service in completing the works. I would definitely recommend.”
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M
Verified Buyer
“Fantastic company will use for my future stove installs from design to order to delivery great service”
Stovesonline Ltd 5 star review on 26th June 2026 Stovesonline Ltd 5 star review on 26th June 2026 Stovesonline Ltd 5 star review on 26th June 2026 Stovesonline Ltd 5 star review on 26th June 2026 Stovesonline Ltd 5 star review on 26th June 2026
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E
Verified Buyer
“Product is of very good quality, but the best thing was Andy's helpful advice. No”
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P
Verified Buyer
“The level of service here is truly outstanding; nothing is ever too much trouble, and they are always there when you need them. We are incredibly impressed by their dedication and knowledge. They consistently go out of their way to provide prompt, exceptional support. The team covers all aspects of Stove purchase and fitting. Will load pictures when my two stoves have been fitted.”
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C
Verified Buyer
“Good service with prompt delivery.”
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M
Verified Buyer
“The work was carried out swiftly and cleanly, have used before”
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F
Verified Buyer
“Excellent service from the initial phone conversation with Shirley who was ultra efficient and guided me towards my choice of stove. Her communication was prompt and helpful and even messaged me from the airport before her holiday! Dedication. The delivery was slightly frustrating as we waited around to take delivery but it arrived at 8pm! Shirley gave me a list of fitters and we chose Andy from Wantage as he was local. He was also excellent. Came at an appointed time to quote. That arrived the following day and fitting was smooth and efficient. Stove now in place so Thankyou Stovesonline and Shirley and Andy who covered for Shirley efficiently too.”
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R
Verified Buyer
“Super service, fast and prompt delivery. Susi was very helpful and informative. Great company and a pleasure to deal with. Many thanks Ron Dingle”
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A
Verified Buyer
“Very helpful and efficient. Reasonable price and someone at the end of a phone if you need any help. I definitely recommend them”
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P
Verified Buyer
“Very nice people to deal with. Did everything they said they were going to do.”
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M
Verified Buyer
“Very efficient, nothing was too much.”
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"
Verified Buyer
“Very helpful company. Would recommend. Shipped stove to very remote UK location.... Excellent customer service. VERY competitive prices”
Stovesonline Ltd 5 star review on 19th June 2026
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R
Verified Buyer
“From advise to deliver they off a great service all round! Our client was very happy with the stove.”
Stovesonline Ltd 5 star review on 19th June 2026
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Stovesonline Ltd is rated 4.9 based on 1,723 reviews
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