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Stovesonline Ltd Reviews

4.9 Rating 1,673 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,673 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
A
Verified Buyer
“really helpful finding a replacement part for an out of production stove.”
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T
Verified Buyer
“Excellent really helpful”
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M
Verified Buyer
“I recommend Stovesonline for their huge range of stoves and unrivalled knowledge. Nothing is too much trouble regarding research to the customers benefit, matching them with the best choice for their situation”
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S
Verified Buyer
“Very helpful and informative”
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J
Verified Buyer
“Was recommended by relative. Found the company great to deal with- very proactive and nice to speak to in the phone and email. Everything dealt with promptly. Would again recommend them and we do like our stove very much”
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O
Verified Buyer
“Attentive and helpful service. Would recommend stoves online!”
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P
Verified Buyer
“Excellent service all round.”
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J
Verified Buyer
“Stoves on line , thank you for a great service. I made an enquiry with Shirley who replied quickly. She supplied me with all the information I needed to confirm my purchase of an Ivar 5 stove. The knowledge of stone line was extremely good. The whole process from order to delivery was great. I am very pleased with the purchase and the price I payed was the best on the market which included delivery. If I ever needed to buy another stove I would use stones on line without hesitation.”
Stovesonline Ltd 5 star review on 15th February 2026
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A
Verified Buyer
“I dealt directly by email and 'phone with Stovesonline and found them highly professional and helpful. Having identified my woodburner they provided an exploded diagram of all its parts, I chose the right one and its replacement was sent. Very pleased. I would use them again whenever I have to.”
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J
Verified Buyer
“Personable, knowledgable and easy to o business with. Price and selection were good, and stove arrived in time and well packaged. I shall use them again .”
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B
Verified Buyer
“Helpful, pleasant,and efficient. Nice to talk to someone who knows their job.”
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I
Verified Buyer
“Christine was extremely helpful and was able to supply exactly what we needed.”
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N
Verified Buyer
“Great service, kept well informed and friendly and helpful.”
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S
Verified Buyer
“Excellent service and prompt delivery.”
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A
Verified Buyer
“Andy was brilliant. Listened, understood, reccomended and the solution was perfect!”
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P
Verified Buyer
“Christine was very helpful”
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M
Verified Buyer
“StovesOnline did a great job, helping me choose the right wood burner, recommending a great local installer, and getting the stove and all the associated parts required to complete the work ordered and delivered well in advance of the installation.”
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A
Verified Buyer
“Great service. Quick and effeciant, would highly recomend”
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C
Verified Buyer
“Great service. Had a small problem with the stove delivered directly from the manufacturer and Shirley was all over it - very helpful and quick to respond and resolve.”
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Z
Verified Buyer
“Very good!! Kind and friendly. Knowledgable on their products. Good on price also. Would highly recommend Shirley was a pleasure to deal with.”
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Stovesonline Ltd is rated 4.9 based on 1,673 reviews
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