Stovesonline Ltd Reviews

4.9 Rating 1,731 Reviews

98 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,731 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

Stovesonline Ltd, Flightway Dunkeswell Business Park, Honiton, Honiton
Devon
EX14 4RD

Stovesonline Ltd 5 star review on 4th September 2026

G \

Stovesonline Ltd 5 star review on 23rd August 2026

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

124

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's been a pleasure to work with Susi, Shirley, Andy and Craig (of Exe Valley Stoves) to get our lovely log burner installed. From start to finish, nothing has been too much trouble, everything has been done to a high standard and always on time. A really great service by all concerned.”

Helpful Report

“Fantastic service and customer service advice”

Helpful Report

“Excellent service”

Helpful Report

“Excellent service. Item arrived promptly and great communication throughout. Thank you”

Helpful Report

“I’ve bought from this company a few times and each time they have been extremely helpful. Very quick response to orders and go above and beyond to provide a first class service. Would highly recommend this company and would not hesitate to use in the future.”

Helpful Report

“Very helpful and delivered in a timely fashion”

Helpful Report

“great communication and very helpful thanks”

Helpful Report

“Good price & Good customer services sorting out delivery issue.”

Helpful Report

“Good service. One part was not available but they kept me informed”

Helpful Report

“Very professsional company and knowledgable and courteous staff. Nothing was too much trouble for them when dealing with our enquiry and subsequent purchase of 2 log burners.”

Helpful Report

“BRILLIANT. Superb Customer service and help. Shipping was easy. GREAT PRICE. Would shop here again.”

Helpful Report

“Just to say, I received a friendly and professional service from Susi at Stoves Online, who supplied us with a very attractive Morso log burning stove. The price could not be beaten either. A very positive experience and highly recommended!”

Helpful Report

“Suzi was helpful and kept us informed all the way when our stove choice was temporarily out of stock. It’s so refreshing to get such good service. Well done.”

Helpful Report

“Great customer service, Susi had a good knowledge of the wood stove that I have and was very helpful trying to get the parts, she supplied me with a parts diagram which was a great help. Ultimately I couldn't get all the parts I needed, but this was because the manufacturer no longer supply.”

Helpful Report

“Excellent service and knowledge base, they found me the exact items I needed and got out all sent out very quickly. All beautifully installed now and working like a cosy dream.”

Helpful Report

“Really impressed with the service. Susi was quick to respond to my enquiries and Dan provided an excellent service in completing the works. I would definitely recommend.”

Helpful Report

“Fantastic company will use for my future stove installs from design to order to delivery great service”

Stovesonline Ltd 5 star review on 26th June 2026

Helpful Report

“Product is of very good quality, but the best thing was Andy's helpful advice. No”

Helpful Report

“The level of service here is truly outstanding; nothing is ever too much trouble, and they are always there when you need them. We are incredibly impressed by their dedication and knowledge. They consistently go out of their way to provide prompt, exceptional support. The team covers all aspects of Stove purchase and fitting. Will load pictures when my two stoves have been fitted.”

Helpful Report

“Good service with prompt delivery.”

Helpful Report

Stovesonline Ltd is rated 4.9 based on 1,731 reviews