Stovesonline Ltd Reviews

Name: Stovesonline Ltd
Address: FlightwayDunkeswell Business Park, Dunkeswell
Rating: 4.91

4.9 Rating 1,582 Reviews

99 %

of reviewers recommend Stovesonline Ltd

Company Reviews

Metrics

Info

4.9

Based on 1,582 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

Stovesonline Ltd 5 star review on 28th October 2025

Stovesonline Ltd 5 star review on 17th April 2025

Stovesonline Ltd 5 star review on 2nd April 2025

Stovesonline Ltd 5 star review on 6th March 2025

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Stovesonline Ltd 5 star review on 14th February 2025

122

Anonymous

Anonymous // 01/01/2019

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English

“Pleasant and well informed.”

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“customer service is very good they are very helpful and friendly stove was delivered safely and promptly very pleased”

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“Brilliant customer care”

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“Provided excellent service, in dealing with my requests and delivered.”

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“Provided guidance and advice on the purchase and erection of pumice flue system, DM36.”

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“Super helpful support and advice on the phone and over email from Susi. Stove was delivered on quickly to our chosen fitter's warehouse. Very happy.”

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“The whole team were great, very professinal and helpful. We are very pleased with the Log burner that we chose with the help of Oz”

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“A totally brilliant end to end service . From Oz at the showroom , to Shirley in the office for the ordering process and to the fitter recommended ( Dan Taylor) I couldn’t recommend Stovesonline more highly. Don’t be put off by the “online” company name - the service couldn’t have been more personable.”

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“I ordered a register plate to a specific size. The plate arrived very quickly and is very well made. Throughout the process the communication with the company was very good.”

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“Stovesonline were fantastic, the customer service was second to none. Thank you”

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“Easy to deal with very helpful and knowledgeable with what's required”

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“Fantastic customer service, in particular from Susi!”

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“I am delilghted with our new woodburner. Stoves Online were extremely helpful throughout, and the transaction was smooth.”

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“Very good , very pleased”

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“Although it is an online purchase, there is a human at the back of it who responds and help. Highly recommend, nothing you can do any better.”

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“Super efficient and helpful”

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“They were really very helpful in every part of the transaction,can't fault them at all!”

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“Stovesonline are extremely knowledgeable in all respects when it comes to installing a stove in your house. You will not be disappointed if you deal with them.”