Stovesonline Ltd Reviews

4.91 Rating 1,076 Reviews
99 %
of reviewers recommend Stovesonline Ltd
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About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

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Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park

I am most pleased with the professionalism in their customer service, knowledge of everything to do with stoves, and the help they gave me to make the right choice of stove for my specific needs. This is the first wood-burning stove I've ever had and my ignorance of the subject would have tried the patience of a saint. But they worked cheerfully and considerately with me to resolve all the questions and (self-made!)problems I had along the way.
Stovesonline Ltd 5 star review on 20th November 2021 Stovesonline Ltd 5 star review on 20th November 2021
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Excellent communication and efficient service.
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Excellent service and item
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Fantastic service - knowledgeable, friendly and efficient. What more could you ask for?
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Fantastic! Thanks so much Susi. Great stove, really good advice and also helpful information for our stove fitter. Our installation guy is called Adam from www.apsstoveinstallations.co.uk I'd recommend him too, for a fair price and a thorough job in my area.
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Excellent, had contacted various suppliers, they either refused to deliver to North Ireland or just ignored me, Stoves Online, very helpful, placed order and delivery arrived at door, no issues. Later I had a querie for Building Control regarding duct size for exterior ventilation, contacted Stoves direct again and relavent manifacturer information was promply E-mailed to me. Thanks
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Jamie Bennett was very helpful in obtaining a specialised pump head for our central heating system from a firm in Sweden in January/February/March this year. Communication was good, with prompt responses to my queries and frequent updates.
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Managed to find the part we required for a 22 year old stove, so impressed
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Very Good - 5 stars
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I needed some parts for my Douvre stove ,my email listing the parts required was delt with promptly with a quotation ,which I accepted and the parts were delivered really quickly. I couldn't ask for better service that the provided.
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Really helpful and informative. Susi was knowledgeable and Stovesonline are lucklyto have her expertise.
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THEY WERE VERY HELPFULL WITH MY ENQUIRY AND COULD NOT DO ENOUGH TO ASSIST MY ORDER TO GET TO ME ONTIME.
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Unusually helpful team - they're helpful, good communicators, quick to respond and very human.
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Very prompt and friendly service, would definitely recommend
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Very well - obtained a rare gas fire valve from eastern Europe.
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Excellent attention to detail, hugely helpful with knowing all the details of the product range and advising in the best possible way. Juliet could not have been more helpful, friendly and efficient. Her help in tailor-making the whole project to our specific requirements was hugely beneficial. We are very grateful to have found her.
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I found the stove I wanted and searched for the best price etc. had a call to confirm what I required and everything was sorted. Deliver was good, very pleased overall with service. Cheers Gary.
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I believe this is the first review i have done.My reason for taking the time to do so is firstly,Susi was such a delight to chat to regarding info on the chosen stove for a client.Secondly,Ben designed and itemised the flue system for me with great advice and expertise through out.Thirdly,the price was very competitive,and delivered promptly with no fuss. To have such a package available to my building business is heartening in this current climate Hence my recomendation of a 5 star review Andy
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My go to website for my spares excellent service as usual Reliable and speedy
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Very personable, helpful and human. Jack and Ben …… like normal people, straight down the line, no sales flannel, say it like it is. More than willing to share and advise on the client’s incompetence. Stovesonline much talked about on a Rock in the Channel.
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Stovesonline Ltd is rated 4.91 based on 1,076 reviews