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Stovesonline Ltd Reviews

4.9 Rating 1,552 Reviews
99 %
of reviewers recommend Stovesonline Ltd
Company Reviews Metrics Info
4.9
Based on 1,552 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Stovesonline Ltd Reviews

About Stovesonline Ltd:

Helping you to turn your building into a cosy home. Natural, low CO2, wood heating draws you in, makes a comfortable space to relax, to chat, to kick back.

You get help all the way, from choosing the right stove, to installation design (that's included in our prices) to full aftersales support. Whether you have a Grand Designs project, or just need a simple stove we go that extra mile.

Visit Website

Phone:

0845 226 5754

Email:

info@stovesonline.co.uk

Location:

FlightwayDunkeswell Business Park
Dunkeswell
EX14 4RD

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N
Verified Buyer
“A quick, friendly and efficient service.”
Helpful Report
A
Verified Buyer
“Good, prompt service with good knowledge of products”
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S
Verified Buyer
“Really very well. Helpful, informative and even answered silly questions from me well after I had taken delivery of the stove. Shirley was extremely helpful and pleasant to deal with, and gave me a good deal on the stove that I wanted. She spoke to the stove company to check my questions on the warranty (which I have not needed yet, of course) and the company shipped it promptly. Even their contracted delivery driver was helpful and friendly.”
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J
Verified Buyer
“Very helpful and dispatched exactly what I needed to do repair even though didn't know myself! Delivery came very promptly and allowed us to repair stove glass and gaskets and enjoy our stove again Thank you”
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M Denise
Verified Buyer
“Really good company to order from they told me exactly what I needed and how many extra would order again from them fast delivery as well thanks Denise”
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A
Verified Buyer
“Stovesonline are the people to go to for the stove you want exactly when you want it. They are extremely helpful,efficient and not only source the exact model that you require but deliver promptly. Thank you so much for your outstanding service,I recommend your outstanding service to everyone.”
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J
Verified Buyer
“Very good service”
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J
Verified Buyer
“We looked at many stove suppliers and prices and contacted several. We were impressed most by Stovesonline and bought 2 enamel Vermont stoves and 1 ACR stove. The help and service we received from Shirley was second to none. Our experience was excellent, 5 star. If there are any problems, be assured Stovesonline will treat you as a valued customer and go to any lengths to help. I would not buy a stove from anywhere else.”
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T
Verified Buyer
“Great, really great technical advice!”
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S
Verified Buyer
“A good efficient service, getting the job done.”
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J
Verified Buyer
“Pleasant to work with; sorted any confusions quickly and delivered the correct product in a good timescale.”
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Anonymous
Verified Buyer
“A great company to deal with, very friendly and helpful staff. Products are excellent and dispatched quickly.”
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D
Verified Buyer
“Excellent service with friendly and helpful staff”
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P
Verified Buyer
“Very knowledgable and helpful staff, the stove was delivered on time, all in all I’m delighted with the service”
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A
Verified Buyer
“rigtig flot”
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H
Verified Buyer
“Extraordinary customer service.”
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N
Verified Buyer
“Great price and product”
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Anonymous
Verified Buyer
“Great service, held my stove until I was ready for it and were so easy to deal with.”
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B
Verified Buyer
“They were very helpful and efficient but I felt the postage cost was excessive without explanation”
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Anonymous
Verified Buyer
“Incredibly helpful and knowledgeable. Ben listened to my requirements and came up with a great design, absolutely perfect, thank you!”
Helpful Report
Stovesonline Ltd is rated 4.9 based on 1,552 reviews
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