Stone Deals Reviews

Name: Stone Deals
Rating: 4.64

4.6 Rating 712 Reviews

91 %

of reviewers recommend Stone Deals

Company Reviews

Metrics

Info

4.6

Based on 712 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

0203 941 6090

Email:

info@stonedeals.co.uk

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Stone Deals 5 star review on 21st January 2025

7 Interior Limited

Stone Deals 5 star review on 20th January 2025

John

Stone Deals 5 star review on 15th October 2024

Anonymous

Stone Deals 5 star review on 7th October 2024

M Al-Sayegh

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication, exceptional value for money and prompt delivery. The only slight setback was the haulage firm refused to deliver to property, driver however was brilliant, saw no problem and delivered to the front door.”

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Posted 1 year ago

“Great service from Jo. Order arrived as scheduled . Lovely looking tiles .”

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Posted 1 year ago

“Sample of mosaic tile arrived really quickly.”

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Posted 1 year ago

“Nice product. Very good price. Excellent customer service 1”

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Posted 1 year ago

“rapid response to request for sample”

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Posted 1 year ago

“Beautiful, natural limestone samples. I love. . I have now placed a bulk order for my bathrooms which I have also received. Can’t wait to see them once laid.”

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Posted 1 year ago

“Good website and very competitive pricing for travertine. Delivery was well organised. Tiles arrived safely well packaged on a pallet. Thankyou for great service”

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Posted 1 year ago

“Excellent service, tiles arrived very quickly, great quality and price.”

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Posted 1 year ago

“Fabulous love the tiles not laid them yet but love how they look”

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Posted 1 year ago

“My order arrived quickly and well packed thanks”

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Posted 1 year ago

“I requested a sample for a stone tile floor which I needed to extend. The sample was sent out within 24hrs, Quite impressive!”

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Posted 1 year ago

“I would recommend Stone Deals for the purchase of tiles and related products. I was trying to match some existing tiles in our bathroom and was able to speak to their advisor a couple of times on the phone to have my queries answered. It made a difference to speak directly to a knowledgeable and helpful person. They sent samples so I could check the match and for there, the ordering process was very straightforward and the delivery company contacted to make sure the tiles would be delivered at a time suitable for us. Excellent service at every point.”

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Posted 1 year ago

“Fantastic team, quick response and very polite service . High quality product.”

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Posted 1 year ago

“Quick service. Very helpful on phone. Would certainly recommend for customer-friendly attitude.”

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Posted 1 year ago

“I ordered some wall tiles samples, delivery was quick and packed really well. Amazing tiles. Very happy with the service received and looking forward to redecorating with the gorgeous tiles I have found.”

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Posted 1 year ago

“Easy to follow website and good communication from the delivery driver and office with myself when my hard of hearing Father in Law didn't hear them outside. Will use this company again”

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Posted 1 year ago

“Great Service. Great price.”

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Posted 1 year ago

“On time and helpful”

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Posted 1 year ago

“Great service and very helpful staff in the office and warehouse”

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Posted 1 year ago

“Bought the Brazilian black slate "calibrated" slate hexagonal tiles. Genuinely the worst quality of tiles I have ever used each side was a different measurement making the tiling near on impossible. Incredibly badly cut, would not recommend.”

Helpful Report

Posted 1 year ago

Hello Jamie, we always appreciate customer feedback and in no way will we ever state that a product will never have any defects however, we have provided many hundreds of square meters of our Brazilian Hexagon range to our customer since it has been introduced and your review is the first reporting of any defects we have had of this range. We only feel that we have not been given the opportunity by you to deal with your complaint and do our best to ensure you are totally satisfied with your order from us. Can we kindly request that you provide any supporting photos you may have in regards to your complaint and we will certainly investigate this with the manufacturers and our suppliers. With regards

Posted 1 year ago

Stone Deals is rated 4.6 based on 712 reviews