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Start Rescue Reviews

4.7 Rating 57,059 Reviews

100 %

of reviewers recommend Start Rescue

Company Reviews

About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

Visit Website

Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Start Rescue 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't comment or judge at this early stage of starting my policy with Start-Rescue, but the application process and cost of the plan I took is quite competitive in the current marketplace, which I hope Start will live up to its current reputation -- i.e. when I come to need your services.”

Posted 6 months ago

“As a new member, I am concerned about the lack of easy documentation like a credit card size ID needed when contacting the company for service or any other requirements.”

Posted 6 months ago

Hi Robin, thank you for taking the time to comment and leave a review. We will take your feedback on board, and consider business cards for the future. In the event of a breakdown you can request assistance via the app, or by contacting our 24 hour rescue line on 01206 785999. You can also log into your Customer Lounge via the startrescue.co.uk website, your policy documents are located in your online Customer Lounge. Simply log in, select the policy and click on the ‘View Your Current Documents’ tile. You can download the documents or if you would prefer them to be sent to your registered email address, click the ‘email documents’ tile. Best wishes the Start Rescue team.

Posted 6 months ago

“You cant change vehicle cover midway the policy”

Posted 6 months ago

Hi Anton, thank you for your feedback. You are correct in that you are unable to change from vehicle to personal cover midway through a policy, you do have the option of starting a new policy from the time the current policy expires. If you would like us to look into your policy and the possibility of taking out a personal cover then please don't hesitate to contact us. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the Start Rescue team.

Posted 6 months ago

“Substantial price increase!”

Posted 6 months ago

Hi, thank you for taking the time to comment and leave a review, renewing customers always receive a renewal savings that's applied to their quote, ensuring you pay less than a new customer for a like for like quote, however if you are unhappy with your quote then we always welcome customers to get in touch, we will always see if there is anything further we can do for you. Best wishes the Start Rescue team.

Posted 6 months ago

“So this is a mixed review. Having used START a couple of times, the outcomes were hugely different. On the first occasion it was a swift response within 40 minutes and I was satisfied with the service. The recent rescue however was a very different experience. A catalogue of errors and lack of communication led to a 5hr plus wait, and a missed event at my end costing me £100. Sadly not the review I'd like to have written. I have recently renewed on the hope that this was a one off.”

Posted 7 months ago

“I can only give 3 stars as I have never haad the misfortune to use START RESCUE in the 12 or so years I have been using them, so really it's an unknown value”

Posted 7 months ago

“Looking forward to a great experience with Start Rescue. Start Rescue have had glowing report and endorsed by "Which", one hopes that they can maintained the service when and if I sanction a rescue.”

Posted 7 months ago

“How can I review when we have just started ask me in 6 months”

Posted 7 months ago

“I signed up to Start Rescue yesterday and you're already asking for a review. Okay, signing up was straight forward over the internet and the price looked competitive.”

Posted 7 months ago

“Fortunately never had a breakdown”

Posted 7 months ago

“Hard to rate really as not had to use the service (hopefully won't have to in the future). The online renewal was nice and easy, not a lot else I can say. "The proof is in the pudding" as we say here, if and when I need your service. Watch out for my review then 👍”

Posted 8 months ago

“I've used simpler web sites but got it done. The layout is too busy. Keep it simple.”

Posted 8 months ago

“Review request received hours after policy started, so this is a review of taking out a policy. This was fine, my annoyance was that it appears the start date will be the day the policy is applied for until you get to the final page of the application. I waited until the day I needed the policy to start and then found out that the earliest start time is 24 hours after taking out the policy. Start Rescue - why not make this work like other insurances - e.g. car and home - where the start date is selected someone near the start of the order process?”

Posted 8 months ago

“Impressed by the reviews from customers who have already experienced breakdowns. Really hoping to feel safer and in good hands if I should need help.”

Posted 8 months ago

“Not v helpful in finding a local garage when breakdown occurs”

Posted 8 months ago

Hi Simon, we're sorry to find your comments, in order for us to investigate we require further information from you, therefore please don't hesitate to get in touch. All contact options are detailed within the 'Contact' section on our website, you can even provide your details through the website and we will contact you at a time to suit you. Best wishes the Start Rescue team.

Posted 7 months ago

“Easy to sign up but until I need your service can’t say how impressed I will be but obviously I’m optimistic!”

Posted 8 months ago

“Chose after reading reviews and competitors reviews. Can't really comment on serice as not called them out yet, but its like allinsurances the proof is inthe pudding so i will wait and see. Website not clear on whether excess is charged so had to ring them , response was fine very pleasant advisor but lets see when i have a breakdown ,hopefully won't need to !!!!”

Posted 8 months ago

“Recommended by Which? magazine.”

Posted 8 months ago

“I only joined 2 weeks ago. After 34 years with the AA all I can say is I hope it lives up to its Which review.”

Posted 9 months ago

“Good service thank you”

Posted 9 months ago

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Start Rescue is rated 4.7 based on 57,059 reviews