Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.66

4.7 Rating 62,116 Reviews

100 %

of reviewers recommend Start Rescue

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

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“Very good & faste reusponse zservice”

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Posted 2 months ago

“Not used start rescue this year but still had a 50% increase at renewal. Not cheapest recovery any more, might need to look elsewhere next year”

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Posted 2 months ago

Hello Valerie, Thank you for your feedback. The price of a Start Rescue policy depends on the age and type of vehicle that you have, and the level of cover chosen. Rewarding loyalty is something that is very important to us, and we do so for every Start Rescue customer by automatically including savings in your renewal quote, meaning that renewing customers will never pay more than our standard website retail prices. We are always happy to discuss the quotations customers are provided, to look to offer the best possible price. If we can be of any further assistance, please do not hesitate to get in touch. Our Customer Service Team are available via telephone on 01206 655000 or via email at customerservices@call-assist.co.uk Best Wishes, the Start Rescue Team

Posted 2 months ago

“I have needed you a few times this year. You are always reliable, calming and keep contact to check that I am ok, and give an approximate time update. Thank you.”

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Posted 2 months ago

“My friend recommended,”

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Posted 2 months ago

“Reliable, used for many years”

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Posted 2 months ago

“Reliable and fast”

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Posted 2 months ago

“Have been with Staet Rescue for a few years now and was delighted when they reviewed my annual payment and reduced it this year. I have only had one breakdown episode when I felt it essential to call Start Rescue, and they were amazing. It was on a dark, bitterly cold Scottish winter's evening, a quiet road, scared stiff, miles from home, when a problem arose, called Start Rescue, and in less than an hour, I was back home. The lad who arrived fixed the problem, then followed me to within a short distance of my home before turning back to Perth. Both he and the initial contact I made went far beyond what I expected. I am in my eighty-third year, registered disabled, insulin-dependent diabetic and due to the delay in getting home, needed sugar to stop me going into a coma. Their prompt action ensured that I remained safe and conscious. Top marks to all of those involved. Vicki Watson”

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Posted 2 months ago

“Renewal process is easy. Pricing is very competitive. The one time I had to call for a rescue it was easy, very quick and did the job very well despite being on a bank holiday.”

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Posted 2 months ago

“Used twice good service”

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Posted 2 months ago

“Excellent company to deal with and good prices.”

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Posted 2 months ago

“Only used this service once and was satisfied.”

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Posted 2 months ago

“Good service although not so keen on the app. Difficult to use for an elderly person who is not so adept at texting. Much easier to phone and speak to an actual person.”

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Posted 2 months ago

“Quick response”

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Posted 2 months ago

“My one rescue was prompt and efficient thank you . Renewals have been handled well. All I could want at a good price.”

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Posted 2 months ago

“Fortunately I haven't needed their services but the renewal cost was very reasonable and the cheapest I've seen. They always seem a very professional company ready to assist with any query and keeping me informed of the renewal process. I fully intend to stay with them, why change?”

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Posted 2 months ago

“Comprehensive cover, easy to renew. Everything clearly explained.”

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Posted 2 months ago

“Luckily I’ve never had to use the breakdown service yet, but the renewal process, app and website easy to use. Happy with price which seems competitive.”

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Posted 2 months ago

“I have used start rescue in my last car 3 times over 10 years, as a woman on my own in the car, I've never had to wait longer, and my problem has always been fixed. The price is so resonable I have decided to renew and stay with Start Rescue even although I now have a new car.”

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Posted 2 months ago

“Happy with cover and service but Admin charges are high for an easy renewal?”

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Posted 2 months ago

Hello Chris, Thank you for your feedback. We took the step last year to be more transparent to customers, with regards to the fees that we apply to policies. The fee is transparently included in any quotation you received from us and detailed separately, whereas, previously the fee was still charged but it was included as part of the overall price for our products. The fee covers general operational overheads which include the overall administration of your breakdown policy, as well as providing the assistance service whenever you need it, 24 hours a day, every day of the year. The amount of the fee will vary based on a number of factors including the type of service a breakdown policy is designed to provide. Best wishes, the Start Rescue Team

Posted 2 months ago

“Only had to call out once last year, they were with us very quick and sorted problem out .”

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Posted 2 months ago

Start Rescue is rated 4.7 based on 62,116 reviews