Start Rescue Reviews

Name: Start Rescue
Address: Axis CourtNorth Station Road, Colchester
Rating: 4.67

4.7 Rating 63,592 Reviews

100 %

of reviewers recommend Start Rescue

Company Reviews

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About Start Rescue:

startrescue.co.uk provides an award winning service at outstanding value, backed up with products you can count on!

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Phone:

01206 655000

Email:

enquiries@startrescue.co.uk

Location:

Axis CourtNorth Station Road
Colchester
CO1 1UX

Start Rescue 5 star review on 2nd October 2019

Mr Nicholas D

Start Rescue 5 star review on 17th August 2017

Mrs Julie L

Anonymous

Anonymous // 01/01/2019

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“All seems great and excellent value, will I receive written confirmation of joining ?”

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Posted 2 months ago

“Having been with start rescue many years( lucky to not had to call them out long may it continue) I have every confidence if I required start rescue it will be fine after reading comments from other members I give them 5stars for help and advice when I required it”

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Posted 2 months ago

“Seams to be good on the comparison sites prices are good compared to the big companyes”

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Posted 2 months ago

“Only needed START once or twice, but found them very hlpful and supportive”

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Posted 2 months ago

“It needed to use this service t he at much but when I do they are second to none. Phone them and that’s it they sort everything for you and stay intouch constantly until the arrival of the mechanic Brilliant service and very , no, exceptional value for money.”

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Posted 2 months ago

“All went very well and nothing was a problem, which is all we want when calling thank you all very much and look forward to many more years with start rescue.”

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Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Instant answer to phone call Very efficient polite and knowledgeable interaction from staff. Sorted out renewal . Good service.”

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Posted 2 months ago

“I have not had to use Start Rescue but ease of renewal and competitive prices made me renew our policy for another year.”

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Posted 2 months ago

“Fortunately I have not needed any help since taking the cover”

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Posted 2 months ago

“Haven’t used you yet but nice to know I have your backing.price is good .”

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Posted 2 months ago

“Always been there when I need them, which thankfully not often.”

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Posted 2 months ago

“So far renewing the cover was easy and straightforward, I always say that it's difficult to judge how good a company is until I have had a breakdown so cannot give any breakdown feedback .”

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Posted 2 months ago

“I have not had any reason to call you out in the years l have been with you so l cannot give a review on your breakdown performance, how ever your renewal policy has a lot to be desired, l understand my policy is automatically renewed but l had no prior warning of this, the money was just taken out of my bank account as l am a widow on fixed income this will put my bank account in debit. If l was a new customer the cover quoted on comparison sites would be much cheaper than the £67.00 you quoted me. when l phoned you although the person l spoke to was very polite he was most unhelpful unable to give a fresh quote as money had been taken out of my account, surely a part refund would have been possible. So l have taken my custom elsewhere and have a more favourable quote from R A C.”

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Posted 2 months ago

Hello Hilary, We are very sorry to find your comments. Renewal communication is sent 30 days prior to renewal date and confirms that payment will be taken up to two days in advance of the renewal date. Our records show that this communication was sent to the email address registered to your policy at the beginning of the month. From time to time, we do run promotions with third-party providers such as Price Comparison websites, but generally speaking, any significant price difference shown is due to an excess being applied to the policy via such websites, which we do not apply on direct sales, or renewals where an excess has not previously been a feature of the policy. We would like to thank you for your previous years of custom with us and we are sorry to see you go. Should you ever need breakdown cover in the future, we hope you consider Start Rescue. Best wishes, the Start Rescue team

Posted 2 months ago

“Needed this recently as my battery failed very suddenly in the middle of a busy high street. It was easy to report on the app and help arrived within the estimated time. Very good service, especially as it was a Sunday!”

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Posted 2 months ago

“Reliable, trustworthy and they are there when you need them. I have had to call Start twice in the last year, and both times they were exceptional....one time, they bought my wife and our dog, (and car!!) all the way back from the lake district, in one hop!!!”

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Posted 2 months ago

“Excellent service, fortunately only had to call out on a couple of occasions and they've been extremely helpful on contact, and the Breakdown Service has arrived quickly! Easy to renew, with a reminder when Renewal is coming up.”

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Posted 2 months ago

“Good communication skills / very knowledgeable customer service people”

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Posted 2 months ago

“Excellent engineer came and resolved the problem very quickly.”

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Posted 2 months ago

“Always helpful and very fair, concice clear and efficient with all updates and transactions. I’ve not needed their on road services so far 🤞 but if that’s as good as their admin I’ll be happy .”

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Posted 2 months ago

Start Rescue is rated 4.7 based on 63,592 reviews