“I was a little disappointed with the product and it was quite expensive. I was happy to spend the money if it did what it said, but it did not. I feel I wasted my money as I purchased 2 stamps and a stamp pad.”
Many thanks for your feedback on Feefo.
We have since been in email contact to try and resolve your concerns.
I'm afraid we can't guarantee it will work on plastic due to the different types of coatings plastic manufacturers use, and unfortunately it is tricky to stamp a smooth/shiny surface because if your hands slip the ink will smudge.
I'm sorry the name was too big for the label. We have offered to make another one up for you with a smaller font size. It's obviously tricky to get the size exact as lots of labels are different sizes but we don't normally experience problems with the names not fitting.
The ink pad provides over 2000 impressions and will last at least 2-3 years so should work out cheaper than labels/stickers.
We have offered a full refund but you mentioned that this wasn't necessary and you would like to keep hold of your stamp set and I'm delighted that you think that our service was fine and smooth running.
Best regards
Francesca
“I love my Stamptastic Stampers. I have three children and sewing name labels on was a laborious chore that felt like it took months! Now all I need do is stamp and it's all ready to go.”
