“Amazing customer service (not to mention the most wonderful back-to-school product ever invented!) and it's an absolute pleasure to know that you are truly supporting a local small business.”
“This is the first time I have ordered from Stamptastic and I am very happy!
Excellent service, quick delivery, excellent product, I will definitely be ordering again.”
“Service was great. Whilst the ink pad has a bag, the stamp itself doesn't so you have to put it elsewhere. The ink is on the stamp and can then go on other stuff because it's not protected. Please can this be considered which would have given it 5 stars. Different sizes of stamp would be ideal!”
“Well the service is good I got the stamp and ink pad on time . It also good I label everything. And it would not run out. If you could bring out more new products to try.”
“I have spent over ?20 for Ink and stamp. I expect it to be permanent stamp on children school stuff. Ink work well with cloth but not on plastics. All the stamps on lunch box, bottles, rulers were fade off. such a waste of money. If I knew that before I would not buy this product at all.”
HelloÂ
Thank you for taking the time to provide us with feedback. We are a small company run by 2 mums and rely on the feedback of our customers to make improvements so we really appreciate any feedback given :)Â
I noticed that you gave us a 1 star for service. We work incredibly hard to dispatch all orders as quickly as possible and take great efforts to respond to emails, telephone calls, live chat and facebook messages as quickly as possible. I would be ever so grateful if you could please let me know your suggestions for how we can improve our service and I will discuss these with Emma.Â
I am afraid that we can't and don''t guarantee that the ink works on plastic, this is because different plastic manufacturers use different coatings.Â
Some customers report great results on plastic whilst others not. For best results we recommend stamping on care labels on school uniform.Â
The ink will last 50 washes on care labels. Please can you let me know how the ink has lasted on your care labels, if you have experienced any problems please do feel free to let me know and I will be happy to investigate further for you.Â
I have offered a refund as you are within your returns period but not heard back from you.Â
Best wishes
Francesca
“They were very nice to contact me again when the parcel was sent them back due to my fault on giving my full contact details and they resend it straight away.”
“Having spent a fortune on iron on (which fell off after 2 washes) and sew on labels (I can't sew) for my Son's school uniform I resorted to Stamptastic! Well what a revelation, I can't recommend this company enough. The turn around time and quality of the product is fabulous. I will definitely be going down this road first time next time!”
“Fantastic, really happy with my stamp and ink. Was a little concerned as they're not cheap but uniform has been washed and it still says my daughters name clearly.
Sweaty feet are rubbing out her name from her shoes but it's a shining surface. All in all very happy costumer!”
