Dear Neha  Thank you for taking the time to provide us with feedback. We are a small company run by 2 mums and rely on the feedback of our customers to make improvements so we really appreciate any feedback given.I notice that you gave a 1 star for customer service. We received your order at 16:50 on 23rd July and dispatched the following day at 13:37. Please can you let me know your suggestions as to how to improve our service and I will discuss with my colleague Emma as to how we can make improvements. There are no notes on our system that you have been in touch regarding your order so I will be very happy to help you now.
Best wishesFrancesca
“I would recommend the company and the product: I ordered one of the ink pads and two personalised stamps and I'm really happy with the products as they've made it so easy to mark my children's clothing for nursery and school. I've tried iron on labels and fabric pens before and neither was very good but the stamps are great -really clear and well lasting even after several washes (so far) and the little images on them are very cute.”
“I thought the service was outstanding, the product's were very stylish... but i was very disappointed that two of my ink pads were very dry... therefore after only a few washes the ink has faded on the white shirts.
It was very quick & easy to label uniform which is a job I very much dread... but was very excited to do this! I think it's a brilliant invention - but the only let down was the ink pads. After ordering a number of these products for my family members & spending a fortune it had to be mine that were faulty ?”
“Amazing, amazing and amazing cant believe i havent used stamptastic before. A definite must have. So quick and easy to use. The names on my kids uniform looks so proffesional. Love it ?”
“The ordering service was really easy, the stamp arrived in a few days and I've been stamping ever since. As a busy mum the stamp jsut cuts through all the fuss of labelling everything and just gets the job done!”
“The stamper was made quickly and of good quality. The ink pad is great I have stamped all my daughters school clothes which has been washed several times and it hasn't faded. Would definitely recommend this”
“Our stamp arrived quickly and I was very excited to get stamping on all my daughters new uniform. The stamp has been great and saved so much time. The only issue I have had is it sometimes leaves a black line/ smudge from the edge of the stamp.”
“Excellent service. My daughter is just about to go on a school residential so every ting item has to be labelled....took me 3 minutes to do the lot! Amazing”
