UnitySoft Reviews

Name: UnitySoft
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.62

4.6 Rating 4,776 Reviews

92 %

of reviewers recommend UnitySoft

4.6

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

info@theunitysoft.com

UnitySoft 1 star review on 10th July 2019

Smith Smith

UnitySoft 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

UnitySoft 5 star review on 24th May 2019

Kate McFadzean-Ferguson

UnitySoft 1 star review on 9th December 2018

Sally Barnes

UnitySoft 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was unable to use it. There is no telephone support, even the live chat is not avaiable when needed.”

Helpful Report

Posted 9 years ago

Hello Ananda, We do not advertise telephone support and do not claim to offer it before you purchase. The online chat facility is online Mon-Fri 9am-5pm. When exactly were you expecting it to be online outside of these hours? We see that you have failed to mention the support you received via email. Regards, Softwaregeeks

Posted 9 years ago

“The soft wear would not load upgrade Went through the first steps then said it would not load My be it should be Windows 7 home premium to up grade to What is your advice”

Helpful Report

Posted 9 years ago

Hello John, This is not a communication portal, nor is your review a reflection of our company. If you require technical assistance, please get in touch: https://softwaregeeks.co.uk/contact/ Regards, Softwaregeeks

Posted 9 years ago

“We purchased the wrong windows for what we wanted , the item was totally unused . We thought it was an internet download, NOT , something we would have to put on a memory card ect and then download. We are NOT internet geeks . Asked for a refund .....refused .”

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Posted 9 years ago

Dear Edward, As explained in numerous emails, you purchased a LICENSE key from ourselves. The software/download links are direct via Microsoft's website. We cannot disregard our returns policy and/or change the fact that you did not want to purchase a USB stick to install Windows from, this isn't something we have control over. You received a license key, download links and instructions. Regards, Softwaregeeks

Posted 9 years ago

“Process of downloading and installing software was too time consuming and complicated.”

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Posted 9 years ago

“I still haven't worked out how to download the office package I bought. I gave 1 star because it's cheap. Could someone please contact me and give me advice on how to download it? My email is angellpxt@yahoo.co.uk.”

Helpful Report

Posted 9 years ago

Hi Angela, Instructions and download links are sent automatically upon purchase. Why wouldn't you contact us if you required help, rather than leaving a negative review and asking us to contact you? That makes no sense. This is not a fair reflection of our company. You can get in touch with us by clicking on the contact page on our website. Regards, Softwaregeeks

Posted 9 years ago

“Not been able to try the software as the need has passed and the product key has not been received”

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Posted 9 years ago

Hi Ton, Your product key was automatically emailed to you upon purchase. The fact that the "need has passed" for you to use your purchase is in no way a reflection of Softwaregeeks and is your sole decision. Softwaregeeks

Posted 9 years ago

“Laptop would not recognise the software.”

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Posted 9 years ago

“Tried to follow instructions sent, but screen appearance differed from what was described. Tried calling for help only to be told you only communicate online. After several nights and numerous attempts I had to call in a computer consultant to download programme for me at an additional cost”

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Posted 9 years ago

Hi Chris, The software is direct from Microsoft. The instructions provided show screenshots within Windows setup. We do not offer phone support, nor claim to do so before you order, so we cannot miraculously provide phone support when you request. A computer consultant is not required to install Windows. Kind Regards, Softwaregeeks

Posted 9 years ago

“The Windows 7 key that I purchased won't activate.”

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Posted 9 years ago

Hi Matthew, We can see that you haven't tried contacting us to inform us that you're struggling activating. If you require help, please contact us via https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 9 years ago

“Could not download windows 10. Emailed asking for disc to be sent and asked a few questions about the install. The reply did not answer any of the questions I asked, only said they do not supply discs!”

Helpful Report

Posted 9 years ago

Dear Violet, You emailed stating that you were having issues with the download. We replied with the instructions and download links (direct from Microsoft) and heard nothing back. Now you leave a negative review. We do not sell Windows on disc, however we did not simply reply stating "we don't sell discs" as your insinuating. If you require help, why not reply to the email we sent? Kind Regards, Softwaregeeks

Posted 9 years ago

“The software supplied was specific to dell PC,as drivers for my HP PC would not download,rendering the £10 cost of your item a waste of money as I cannot use it.”

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Posted 9 years ago

HI Mike, There is no such thing as "windows 7 dell specific". Windows contains generic drivers for all computer brands. If you're missing a driver, you would simply download this from the HP website. Why not get in touch with us if you require assistance, rather than leaving a negative review? Kind Regards, Softwaregeeks

Posted 9 years ago

“Very slow download”

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Posted 9 years ago

Hi Mark, The downloads are direct from Microsoft's servers. Your download speed would depend on your local internet connection. Kind Regards, Softwaregeeks

Posted 9 years ago

“chatline isnt responsive for those quick decisions out of office hours”

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Posted 9 years ago

Hi Kay, Our online chat is online Mon-Fri 9am-6pm. Kind Regards, Softwaregeeks

Posted 9 years ago

“found difficulty in billing system expected you send a disc for windows 10 My e mails have not been answered”

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Posted 9 years ago

Hi Roger, We offer Paypal and Sagepay as payment options. We cannot change their process, we have no control over that. We also do not sell physical copies of DVD's. Instructions and download links were emailed to you. We haven't received any emails that we haven't replied to you from. Please get in touch if you still require any assistance. Kind Regards, Softwaregeeks

Posted 9 years ago

“I couldn't open the zip file without agreeing to buy something from a list of offers and have Windows Vista. Don't want to pay to purchase zip opener. Wish I had of known before purchasing1”

Helpful Report

Posted 9 years ago

Hi there, We do not offer any .zip files as downloads or send any links to .zip files. This would have been a piece of software already installed on your machine and completely un-related to the purchased product. If you require assistance, please get in touch via email/chat. Kind Regards, Softwaregeeks

Posted 9 years ago

“Well they advitise showing to poeple that the item is a proper WIN 7 but look like it is a jok they call you to download....... now i do not know how and what to say a bout the sevice . i think it is bad”

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Posted 9 years ago

Hi Djamal, We don't understand your comment. You purchased a Windows 7 license. Download links and step-by-step instructions were send upon purchase via email. Please get in touch if you require any assistance. Kind Regards, Softwaregeeks

Posted 9 years ago

“Happily downloaded the files, but the installation procedure recommended did not work at all, Took a long night or to two to finally install the upgrade by trial and error. Otherwise no complaints, price massively good, issues with Kaspersky etc. But that's computers....... and old men..”

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Posted 9 years ago

“Order and "delivery" fine but process of downloading and installing far too complex and needs an expert - so a waste of money.”

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Posted 9 years ago

“I ordered a windows operating system and the serial number wouldn't work so ended up ordering again with the same issue. Ended up resolving with Microsoft..”

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Posted 9 years ago

“I could not install it.”

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Posted 9 years ago

Hi Tony, You haven't contacted us or requested any help. If you're having trouble installing a product, we offer free support. Please get in touch: https://softwaregeeks.co.uk/contact/

Posted 9 years ago

UnitySoft is rated 4.6 based on 4,776 reviews