UnitySoft Reviews

Name: UnitySoft
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.62

4.6 Rating 4,776 Reviews

92 %

of reviewers recommend UnitySoft

4.6

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

info@theunitysoft.com

UnitySoft 1 star review on 10th July 2019

Smith Smith

UnitySoft 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

UnitySoft 5 star review on 24th May 2019

Kate McFadzean-Ferguson

UnitySoft 1 star review on 9th December 2018

Sally Barnes

UnitySoft 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Windows 10 Pro Key didn't work at all .”

Helpful Report

Posted 10 years ago

Hi Nicholas, Why not get in touch so that we can help/resolve the issue instead of simply leaving a negative review? We urge you to contact us so that we can help. https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 10 years ago

“It didn't work. Keeps reporting in valid product key”

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Posted 10 years ago

“I have still not installed Windows 10 PRO, despite having tried for the last 3 days. I have Windows 10 Home installed, and my order should be able to effect the upgrade. I mainly blame Microsoft's update store which delivers circular "solutions" interspersed with marketing efforts to sell me a new PC etc. Apple App Store is much better organised, and I am seriously thinking of shifting to a Mac. Sorry to be so negative. Regards Timothy Line (previously IBM PC Product Manager for Europe, Middle East and Africa).”

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Posted 10 years ago

HI Timothy, Please can you reach out to us via the online chat system or email. We will gladly assist in upgrading from Home to Pro. Kind Regards, Softwaregeeks

Posted 10 years ago

“Unable to download to disc spoke to agent told me to download tool witch I did to no avail just wasting discs trying to down load used the new code which made windows geniine but really wantef the new windows 7 version constant error code”

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Posted 10 years ago

Hi Ian, We advise to re-download the ISO file, to rule out any corruption, then burn to DVD/USB using the following tool: https://softwaregeeks.co.uk/Windows7-USB-DVD.exe You can burn to a USB stick, rather than DVD. Kind Regards, Softwaregeeks

Posted 10 years ago

“BOUGHT CODE FOR WINDOWS 7 PRO AND WONT DOWNLOAD UPDATES? IS IT GENUINE?”

Helpful Report

Posted 10 years ago

HI William, Windows Updates not working has nothing to do with a product key. This is a communication issue between your machine and Microsoft's servers. We recommend the following to repair Windows Updates: https://www.winhelp.us/reinstall-windows-update.html If you would have contacted us via email or online chat about this we could have helped, instead of leaving a negative review which is not a fair reflection of the product purchased, or our company. We kindly ask you to run the suggested repairs to Windows Updates and modify your review. Kind Regards, Softwaregeeks

Posted 10 years ago

“The Product code didn't work. I now need to call up Microsoft to manually register, which for all I know may not work. Disappointed.”

Helpful Report

Posted 10 years ago

Hi Ben, Since we have received no communication from yourself, we're guessing It seems as though Windows is prompting you to use the automated phone system to activate upon activation. If this is the case, this is clearly explained in the instructions (page 2), and is completely out of our control. Whilst most keys will activate online, this is at Microsoft’s discretion. This is not at all uncommon. Phone activation will take 3 minutes to complete. Please can we kindly ask that you modify your review once you have activated as the product purchased does in fact work and your review is damaging to our company. Kind Regards, Softwaregeeks

Posted 10 years ago

“Couldn't get it to work on my computer so I emailed them but heard nothing back. Waste of £18.”

Helpful Report

Posted 10 years ago

Hi Kate, Hi Ruth, We are available via the online chat Mon-Fri 10am-4pm. We are online right now. Please get in touch if you require help. Regards, Softwaregeeks

Posted 10 years ago

“the only thing that i can give you a review is that instead of sending a download to ppl that are buying products or software from you is by sending them a full installation disc with all programme files not just part files because of the amount of problems i have had from the download has cost me more that wot your company promised”

Helpful Report

Posted 10 years ago

Hi Andrew, The product you purchased was download only and clearly advertised as so. You did not purchase a disc version. Full step by step instructions were sent to you on how to create your own disc/USB. We have replied to your email re. missing drivers. Windows 7 installations (released in 2009) only contain generic drivers, it's impossible for them to contain every driver that exists, especially for newer machines. Any missing drivers must be downloaded from your machine manufacturer's website, or install via the discs that were supplied with your machine. This review does not reflect the product purchased or ourselves as a company. Regards, Softwaregeeks

Posted 10 years ago

“The software product that a bought is very good and worked first time. But make sure that you buy the correct item the first time around because if you have to change it you will face a great wall of silence. I have sent them 4 emails to date and as yet no reply. Try using the Phone and all you get is that we are in the process of changing phone providers this message has been active for the last 10-14 days. I have been trying to get a refund for Windows 10 pro that they said would work on my computer running Vista but this was incorrect and had to buy Window 7 profession instead which works a treat and a great price too. Will have to wait and see if I get any joy for them first before a contact my Bank to see what they can do it the matter is not resolved soon.”

Helpful Report

Posted 10 years ago

Hi Graham, Apologies that you have received no reply. Please feel free to pop onto our online chat Mon-Fri 10am-4pm to get this resolved. Kind Regards, Softwaregeeks

Posted 10 years ago

“No response to help query submitted online. Disappointing”

Helpful Report

Posted 10 years ago

HI Gemma, We have no record of any emails received from yourself. You can contact us via the online chat system Mon-Fri 10am-4pm.

Posted 10 years ago

“Cheap price - support is poor.”

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Posted 10 years ago

“The version of windows 7 professional I received had some registry corruption that stopped windows from downloading updates which is a major security risk these days. I tried running the windows update trouble shooter, then updating the windows updater and then other non Microsoft tools. Just gave up and updated it to windows 10 now fine.”

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Posted 10 years ago

Hi Duncan, This could have easily been repaired if you contacted us for help. This has nothing to do with the product purchased but your local machine. Kind regards, Softwaregeeks

Posted 10 years ago

“Very difficult to contact once you've paid! The usual excuses - "we're experiencing a high volume of calls" - "we're in the process of changing our telephone provider". Live chat is "OFF LINE" whatever that means!! And an e-mail produces the predictable response - "it's all in the instructions!" If you are tempted to buy from software geeks, do so during working hours early in the week and be sure their phone lines are working before you start.”

Helpful Report

Posted 10 years ago

Hi Martin, We don't understand why you have left a negative review. We did not simply refer you to the instructions. We provided you with the correct help which you even emailed back to say that you had successfully installed your product. We have replied to your last email of 17;51 today. Our office hours are 10am-4pm as stated on the website. Regards, Softwaregeeks

Posted 10 years ago

“Unfortunately this did not work for me. I tried following instructions but various error codes came up. I admit I am not a computer expert and lack of knowledge may be responsible for me now having a totally unworkable computer now. Sure this could work but you need to be extremely careful.”

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Posted 10 years ago

“The payment and delivery to email were spot on. A day or so later when I go to use both software keys, I was presented with they are not valid for this version of office. I quickly downloaded the office from the provided link, the install size was no different and the version was actually the same. I installed 1 on the 1st pc, this all went fine and activated. I then installed the 2nd purchase of the same office, this came back with this key has been activated to many times, leading me to believe the key was over sold or not genuine. I rang Microsoft who sorted the issue, but the experience still left a bad taste, A brand new key should not have been activated too many times, I paid for 2 keys, both should have worked flawlessly but one had issue. IF it is being used on any other pc's, it will quickly become not activated, the key is a one shot use, not multiple use.”

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Posted 10 years ago

“I would not have bought the product had I known that I needed further discs ect. I then asked for my money back please and to date have been ignored. I am now seeking legal redress. All this could have been avoided if someone had simply refunded me the moment I asked.”

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Posted 10 years ago

“For now I'm putting a poor simply because after I finished downloading the next day when I was on my PC a message came up saying that the product key was unavailable, so I thought it must be mistaken some how so I entered the same key again incase I may of accidently typed it wrong, so I carried on playing and it was fine, I went back on it yesterday (6th March) and it popped up again I haven't be able to reply since now because I've been in work, can you please help me with this or may I have a full refund thank you, I will change my opinion when this matter is sorted”

Helpful Report

Posted 10 years ago

Hi James, Sorry to hear this. Please contact us on info@softwaregeeks.co.uk explaining the issue in full so that we can help. We have received no correspondence from yourself thus far.

Posted 10 years ago

“2 out of 5 for service. Word of warning which is not made clear on the web site.... If you order software to download in error there is no refund even if you don't use the key. I ordered Windows 10 Pro as I was told that you couldn't move one hard drive to another computer without doing a complete reinstall. For me this was not the case the hard drive booted up fine and replaced all the drivers with the new ones. I tried to cancel the order but was told that it wasn't possible as the keys cannot be resold once issued. I think this needs to be made clearer (not even sure if this is legal either) My advice is to try reusing your old drive first - it worked fine for me.”

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Posted 10 years ago

“I had a problem with the CD they supplied with Windows 7 64 Bit Ultimate and I have emailed them but so far have not had any reply after a week. Are they only selling but with NO after sales service for a product from them”

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Posted 10 years ago

“Had trouble installing software, still not installed and no reply to my last email :(”

Helpful Report

Posted 10 years ago

Hi Karen, Apologies for this. Please either get in touch with us at info@softwaregeeks.co.uk or contact us using the online chat on our website. Kind Regards, Softwaregeeks

Posted 10 years ago

UnitySoft is rated 4.6 based on 4,776 reviews