UnitySoft Reviews

Name: UnitySoft
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.62

4.6 Rating 4,776 Reviews

92 %

of reviewers recommend UnitySoft

4.6

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

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Email:

info@theunitysoft.com

UnitySoft 1 star review on 10th July 2019

Smith Smith

UnitySoft 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

UnitySoft 5 star review on 24th May 2019

Kate McFadzean-Ferguson

UnitySoft 1 star review on 9th December 2018

Sally Barnes

UnitySoft 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The key worked, but I assume this is a grey market product. Tried twice to install WIndows 10. Failed after 40% the first time, and with different error message the second time.”

Helpful Report

Posted 9 years ago

Hi Bill, The product/download links are direct from Microsoft and is not a "grey market product". If you're having issues installing Windows, this is a software problem and nothing related to the license key you purchased from ourselves. Why not contact us for assistance rather than leaving a negative review? We're here to help. Kind Regards, Softwaregeeks

Posted 9 years ago

“Items took 10 days to dispatch & no reply to communication for over 48 hours.”

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Posted 9 years ago

Hi William, You placed an order on 03/11/2016 and it was delivered instantly upon email, we even have an two auto responses from your servers stating it had been received... We're not quite sure where you get the 10 days from, since you only ordered 3 days ago? Regarding communication, we haven't received any emails from yourself. We're guessing you've left a review meant for a different company? Kind Regards, Softwaregeeks

Posted 9 years ago

“The product key was not valid and Microsoft said it may be fraudulent when I tried to activate. I was provided another product key by Software Geeks after complaining, but this one did not work either. Finally the third product key activated but it has been a long and painful process. There is no one to talk to - no phone number to reach anyone, file a complaint to trouble ticket, etc. - and their 'online chat' is unmanned. Responses to emails come sporadically. Not sure what is going on there and I would not recommend - too much hassle and not worth the price savings.”

Helpful Report

Posted 9 years ago

Hi Marie, Sincere apologies for the inconvenience caused with your order. As explained we had a mix up of keys in the database which we can only apologise for. We're glad that it's finally resolved, but we'll take on board that the support you received has room for improvement. Kind Regards, Softwaregeeks

Posted 9 years ago

“Product was fine. Advice on how to install it when problems where encountered? Awful, patronizing, one lined advice , highlighting how much of an inconvience/idiot you are. Only buy if you know exactly what you are doing. Nearly a week later, 3 one lined responses to 5 emails and 2 teenagers. I paid someone to install it.”

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Posted 9 years ago

“its now the 14th of october and i am still waiting for my parcel”

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Posted 9 years ago

Hi Anthony, You did not order any parcel. You ordered a license key to be delivered via email. If you require us to resend this, please get in touch. Kind Regards, Softwaregeeks

Posted 9 years ago

“I don't think I received my serial number.”

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Posted 9 years ago

“Sadly unable to upgrade my XP machine got as far as running the DVD-USB installation program but sadly it couldn't find my DVD drive, my machine running 10 refused to install the DVD-USB program so not able to make a bootable disc life getting shorter gave up. I tried Win ISO as the instructions did not match the info on the download so I gave up. It's shame I couldn't buy a disc.”

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Posted 9 years ago

Hi Phillip, If you're having difficulties creating a DVD, please pop onto our online chat Mon-Fri 10am-6pm so that we can connect to your machine remotely to perform this step for you. Kind Regards, Softwaregeeks

Posted 9 years ago

“I have not received the item i purchased yet, or confirmation it has been posted.”

Helpful Report

Posted 9 years ago

Hi Maurice, You ordered a license which was delivered automatically via email upon purchase. We have just resent the original email. Please check any spam/junk folders. Why not get in touch to state that you have not received it before leaving a negative review? Please advise if you require any help installing. Kind Regards, Softwaregeeks

Posted 9 years ago

“I bought a package which a live chat person said would make it possible to upgrade from windows xp to windows 10, the download didn't work and then the live chat person was not very helpful and I still have windows xp, complete waste of money.”

Helpful Report

Posted 10 years ago

Hi Gemma, It's not possible to perform a direct upgrade from XP to Windows 10. You must perform a fresh install. We send full step-by-step instructions on how to do this automatically upon purchase, and it's widely available via Google. If you require help, please get in touch. Kind Regards, Softwaregeeks

Posted 10 years ago

“The emails for the order failed to arrive and I had to chase them. The product itself has failed to load. Following the instructions is difficult for a non- teccy. I got as far as the Installation procedure, but it would not progress beyond the ' Collecting Information' stage. I have started from the beginning on 3 or 4 occasions each time with no success. I contacted you for help and was sent a help link which, apart from some basic ideas, may have been written in a foreign language for all I could understand. One part sd id suggest that Windows needed something like 8-12 hours to download, but having left it running for 30 hours uninterrupted, gave up. I'm thoroughly stressed out with the whole process.”

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Posted 10 years ago

“The links to the download did not work, contacted by email but the next links sent also failed. Wasted my time and money. Will not be returning.”

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Posted 10 years ago

“i can not download it”

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Posted 10 years ago

Hi Ronald, If you cannot download a file and require technical help you can get in touch with our support team via https://softwaregeeks.co.uk/contact/ rather than leaving a negative review and making no contact? We'd be happy to help. Kind Regards, Softwaregeeks

Posted 10 years ago

“Received the dowloas links for Windows 8 from Microsoft (presumably) and ISO files. Download file doesn't do anything when run and after burning ISO to disk, it won't run, claiming a corrupt file.”

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Posted 10 years ago

HI Timothy, From the error message, this would confirm that the download is corrupt at your end. We would recommend to re-download ensuring your machine doesn't go into standby/sleep mode whilst downloading. Why not contact us for help rather than simply writing a negative review? Softwaregeeks

Posted 10 years ago

“The Windows 8.1 Pro key I purchased says it is blocked when I try to activate Windows.”

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Posted 10 years ago

Hi Adnan, You're more than likely using the dummy key which is used to upgrade from 8.1 Home to Pro. You cannot activate with this key and must use the unique key sent on the second email. Please get in touch so that we can help. Kind Regards, Softwaregeeks

Posted 10 years ago

“unable to download from site all three links fail”

Helpful Report

Posted 10 years ago

Hi there, 2 links are direct Microsoft links and one from our own server. If all 3 are failing then it's highly likely to be a connection issue at your end. Please contact us via www.softwaregeeks.co.uk/contact for technical help, rather than leaving a negative review. Softwaregeeks

Posted 10 years ago

“I paid my moneys and got my receipt loaded down the install & help file ok a day later I have tried to load down the 32bit software and all that happens is the request hangs and eventually times out How do I get my software I have paid for Order Number 72634”

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Posted 10 years ago

Hi Len, Please contact us via https://softwaregeeks.co.uk/contact/ for technical assistance rather than communicating via reviews.co.uk Kind Regards, Softwaregeks

Posted 10 years ago

“I received a Windows 7 licence key but this failed the test at Microsoft - a site that I could access via a proxy with web destination filtering enabled - and I was unable to download the software. If it's a legitimate key, why it won't permit a legitimate download is a mystery to me - OEM software not for resale? You know - I don't. Were it not for the kindness of someone who just happened to have a CD at his home, and going and fetching it, I would have been stuck and without what I thought I had paid for. You need to make this crystal clear and if there are restriction of where you can download the install files - say so. For several hours I was DEEPLY unimpressed.”

Helpful Report

Posted 10 years ago

Hi Steve, You cannot download direct from MS with an OEM key. Download links are within the instructions sent immediately upon purchase. If you would have read them, you wouldn't have wasted any time and could have downloaded right away. The license itself is completely valid. You're problems were caused by not reading the email sent upon purchase. Regards, Softwaregeeks

Posted 10 years ago

“wrong file .. iso not working .. please refund !”

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Posted 10 years ago

“It would have been helpful to know that the Windows 7 download has to be as the one you are replacing. If I want Windows 7 now I have to pay again.”

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Posted 10 years ago

“The message keeps popping up saying I have activated microsoft office too many times and that the product licence will expire in 28 days time if I don't activate it. I have in fact activated it only once, when I first purchased it, online. Your suggestion that I activate it by a toll-free telephone call, if I get the message saying that I have tried to activate it too many times doesn't work either as neither of the telephone numbers are obtainable. What do you suggest?”

Helpful Report

Posted 10 years ago

Hi Louise, Please get in touch by either using the live chat facility or per email so that we can help? You say that you've activated online already, so if you've reinstalled or installed on another machine, it's normal that you'd have to activate per phone. Please contact us on the above methods rather than on a review website? Kind Regards, Softwaregeeks

Posted 10 years ago

UnitySoft is rated 4.6 based on 4,776 reviews