Office-365 Reviews

Name: Office-365
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.61

4.6 Rating 4,801 Reviews

92 %

of reviewers recommend Office-365

4.6

Based on 4,801 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Email:

info@office-365.com

Office-365 1 star review on 10th July 2019

Smith Smith

Office-365 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

Office-365 1 star review on 2nd June 2019

Raul Garcia

Office-365 5 star review on 24th May 2019

Kate McFadzean-Ferguson

Office-365 1 star review on 9th December 2018

Sally Barnes

Office-365 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I couldn't open the zip file without agreeing to buy something from a list of offers and have Windows Vista. Don't want to pay to purchase zip opener. Wish I had of known before purchasing1”

Helpful Report

Posted 7 years ago

Hi there, We do not offer any .zip files as downloads or send any links to .zip files. This would have been a piece of software already installed on your machine and completely un-related to the purchased product. If you require assistance, please get in touch via email/chat. Kind Regards, Softwaregeeks

Posted 7 years ago

“Well they advitise showing to poeple that the item is a proper WIN 7 but look like it is a jok they call you to download....... now i do not know how and what to say a bout the sevice . i think it is bad”

Helpful Report

Posted 7 years ago

Hi Djamal, We don't understand your comment. You purchased a Windows 7 license. Download links and step-by-step instructions were send upon purchase via email. Please get in touch if you require any assistance. Kind Regards, Softwaregeeks

Posted 7 years ago

“Happily downloaded the files, but the installation procedure recommended did not work at all, Took a long night or to two to finally install the upgrade by trial and error. Otherwise no complaints, price massively good, issues with Kaspersky etc. But that's computers....... and old men..”

Helpful Report

Posted 7 years ago

“Order and "delivery" fine but process of downloading and installing far too complex and needs an expert - so a waste of money.”

Helpful Report

Posted 7 years ago

“I ordered a windows operating system and the serial number wouldn't work so ended up ordering again with the same issue. Ended up resolving with Microsoft..”

Helpful Report

Posted 7 years ago

“I could not install it.”

Helpful Report

Posted 7 years ago

Hi Tony, You haven't contacted us or requested any help. If you're having trouble installing a product, we offer free support. Please get in touch: https://softwaregeeks.co.uk/contact/

Posted 7 years ago

“The key worked, but I assume this is a grey market product. Tried twice to install WIndows 10. Failed after 40% the first time, and with different error message the second time.”

Helpful Report

Posted 7 years ago

Hi Bill, The product/download links are direct from Microsoft and is not a "grey market product". If you're having issues installing Windows, this is a software problem and nothing related to the license key you purchased from ourselves. Why not contact us for assistance rather than leaving a negative review? We're here to help. Kind Regards, Softwaregeeks

Posted 7 years ago

“Items took 10 days to dispatch & no reply to communication for over 48 hours.”

Helpful Report

Posted 7 years ago

Hi William, You placed an order on 03/11/2016 and it was delivered instantly upon email, we even have an two auto responses from your servers stating it had been received... We're not quite sure where you get the 10 days from, since you only ordered 3 days ago? Regarding communication, we haven't received any emails from yourself. We're guessing you've left a review meant for a different company? Kind Regards, Softwaregeeks

Posted 7 years ago

“The product key was not valid and Microsoft said it may be fraudulent when I tried to activate. I was provided another product key by Software Geeks after complaining, but this one did not work either. Finally the third product key activated but it has been a long and painful process. There is no one to talk to - no phone number to reach anyone, file a complaint to trouble ticket, etc. - and their 'online chat' is unmanned. Responses to emails come sporadically. Not sure what is going on there and I would not recommend - too much hassle and not worth the price savings.”

Helpful Report

Posted 7 years ago

Hi Marie, Sincere apologies for the inconvenience caused with your order. As explained we had a mix up of keys in the database which we can only apologise for. We're glad that it's finally resolved, but we'll take on board that the support you received has room for improvement. Kind Regards, Softwaregeeks

Posted 7 years ago

“Product was fine. Advice on how to install it when problems where encountered? Awful, patronizing, one lined advice , highlighting how much of an inconvience/idiot you are. Only buy if you know exactly what you are doing. Nearly a week later, 3 one lined responses to 5 emails and 2 teenagers. I paid someone to install it.”

Helpful Report

Posted 7 years ago

“its now the 14th of october and i am still waiting for my parcel”

Helpful Report

Posted 7 years ago

Hi Anthony, You did not order any parcel. You ordered a license key to be delivered via email. If you require us to resend this, please get in touch. Kind Regards, Softwaregeeks

Posted 7 years ago

“I don't think I received my serial number.”

Helpful Report

Posted 7 years ago

“Sadly unable to upgrade my XP machine got as far as running the DVD-USB installation program but sadly it couldn't find my DVD drive, my machine running 10 refused to install the DVD-USB program so not able to make a bootable disc life getting shorter gave up. I tried Win ISO as the instructions did not match the info on the download so I gave up. It's shame I couldn't buy a disc.”

Helpful Report

Posted 7 years ago

Hi Phillip, If you're having difficulties creating a DVD, please pop onto our online chat Mon-Fri 10am-6pm so that we can connect to your machine remotely to perform this step for you. Kind Regards, Softwaregeeks

Posted 7 years ago

“I have not received the item i purchased yet, or confirmation it has been posted.”

Helpful Report

Posted 7 years ago

Hi Maurice, You ordered a license which was delivered automatically via email upon purchase. We have just resent the original email. Please check any spam/junk folders. Why not get in touch to state that you have not received it before leaving a negative review? Please advise if you require any help installing. Kind Regards, Softwaregeeks

Posted 7 years ago

“I bought a package which a live chat person said would make it possible to upgrade from windows xp to windows 10, the download didn't work and then the live chat person was not very helpful and I still have windows xp, complete waste of money.”

Helpful Report

Posted 7 years ago

Hi Gemma, It's not possible to perform a direct upgrade from XP to Windows 10. You must perform a fresh install. We send full step-by-step instructions on how to do this automatically upon purchase, and it's widely available via Google. If you require help, please get in touch. Kind Regards, Softwaregeeks

Posted 7 years ago

“The emails for the order failed to arrive and I had to chase them. The product itself has failed to load. Following the instructions is difficult for a non- teccy. I got as far as the Installation procedure, but it would not progress beyond the ' Collecting Information' stage. I have started from the beginning on 3 or 4 occasions each time with no success. I contacted you for help and was sent a help link which, apart from some basic ideas, may have been written in a foreign language for all I could understand. One part sd id suggest that Windows needed something like 8-12 hours to download, but having left it running for 30 hours uninterrupted, gave up. I'm thoroughly stressed out with the whole process.”

Helpful Report

Posted 7 years ago

“The links to the download did not work, contacted by email but the next links sent also failed. Wasted my time and money. Will not be returning.”

Helpful Report

Posted 7 years ago

“i can not download it”

Helpful Report

Posted 7 years ago

Hi Ronald, If you cannot download a file and require technical help you can get in touch with our support team via https://softwaregeeks.co.uk/contact/ rather than leaving a negative review and making no contact? We'd be happy to help. Kind Regards, Softwaregeeks

Posted 7 years ago

“Received the dowloas links for Windows 8 from Microsoft (presumably) and ISO files. Download file doesn't do anything when run and after burning ISO to disk, it won't run, claiming a corrupt file.”

Helpful Report

Posted 7 years ago

HI Timothy, From the error message, this would confirm that the download is corrupt at your end. We would recommend to re-download ensuring your machine doesn't go into standby/sleep mode whilst downloading. Why not contact us for help rather than simply writing a negative review? Softwaregeeks

Posted 7 years ago

“The Windows 8.1 Pro key I purchased says it is blocked when I try to activate Windows.”

Helpful Report

Posted 7 years ago

Hi Adnan, You're more than likely using the dummy key which is used to upgrade from 8.1 Home to Pro. You cannot activate with this key and must use the unique key sent on the second email. Please get in touch so that we can help. Kind Regards, Softwaregeeks

Posted 7 years ago

Office-365 is rated 4.6 based on 4,801 reviews