Office-365 Reviews

Name: Office-365
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.61

4.6 Rating 4,806 Reviews

92 %

of reviewers recommend Office-365

4.6

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Email:

info@office-365.com

Office-365 1 star review on 10th July 2019

Smith Smith

Office-365 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

Office-365 1 star review on 2nd June 2019

Raul Garcia

Office-365 5 star review on 24th May 2019

Kate McFadzean-Ferguson

Office-365 1 star review on 9th December 2018

Sally Barnes

Office-365 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased on line but it would not load from the suggested DVD or USB flash drive according to the install instructions. I have wasted the purchase cost.”

Helpful Report

Posted 9 years ago

Hi George, You have more than likely not used the USB/DVD tool as specified in the instructions that were sent. You cannot simply copy an ISO file to USB/DVD and expect it to work. We have received no correspondence from yourself stating that you were having trouble so that we could help. Please get in touch. Kind Regards, Softwaregeeks.

Posted 9 years ago

“Have tried to contact them for help and they have yet to respond. Can't online chat with them. Product didn't work and no support when I asked for help.”

Helpful Report

Posted 9 years ago

Hi Ruth, We are available via the online chat Mon-Fri 10am-4pm only. We are online right now. Please get in touch if you require help. Regards, Softwaregeeks

Posted 9 years ago

“The software did not load properly. I contacted them to get my money back but heard nothing and doubt I will. A waste of £19. Avoid them”

Helpful Report

Posted 9 years ago

Hi James, Sorry to hear this. Please get in touch via our online chat system Mon-Fri 10am-4pm so that we can help with any technical issues. Kind Regards, Softwaregeeks

Posted 9 years ago

“This company does not want to know if you have any problems installing their product! Telephone number for help was not in service (Mar 2016) and their online chat is of little help as on the rare occasion they are available, they are deliberately obtuse. Their so-called 'full instructions' could not be considered any more than a rough guide at best. Their customer service is virtually non-existent. I would advise anybody that does not have a degree in computer sciences to avoid this company. They will not accept this criticism, as far as I can see, they never do. Furthermore, you can request a refund but you won't get it!”

Helpful Report

Posted 9 years ago

Hi Katherine, We have taken a look at past correspondence and can see that you did not follow any of the instructions sent in regards to downloading your product. We have replied to every email you have sent. The instructions sent are clear and concise, and cover every step you must take, which you did not follow. If you're struggling following any of the steps as per the instructions, please reply to our last email, from which we heard nothing back from yourself. Online chat is available Mon-Fri.10am-4pm Kind Regards, Softwaregeeks.

Posted 9 years ago

“not very good at replying to emails sent and not very helpful with problems that I had . would not recommend to friends or colleagues”

Helpful Report

Posted 9 years ago

Hi Alan, We apologise that you feel this way. If we can help, please get in touch on info@softwaregeeks.co.uk Kind Regards, Softwaregeeks

Posted 9 years ago

“As far as I am aware ,the purchase I tried to make was not successful . If you have received payment please refund it. The reason my purchase was not successful was for some reason I was unable to pay for your item as your system refused to accept the information given.”

Helpful Report

Posted 9 years ago

Hi Hugh, As advised, you made no successful payment. The review email was sent in error, no monies have been taken from your account, your bank can confirm this. Kind regards, Softwaregeeks

Posted 9 years ago

“Thought I was getting a disc as problems downloading Windows 10, emailed re refund and misleading ad offering free delivery, well as a download it would be! No contact or refund as yet”

Helpful Report

Posted 9 years ago

Hi Paul, Nowhere do we state or advertise that you will receive a disc with Windows 10. It's clearly stated on the product page that you receive download links, instructions and a product key. From the downloads and instructions, you can create your own DVD/USB boot device. Regards, Softwaregeeks

Posted 9 years ago

“I have not received the product. I have downloaded it on to a cd. 2.38gb. However when i try to open Error. the source disk is not valid or not supported and can not be opened. Come on I need help. I have paid”

Helpful Report

Posted 9 years ago

Hi Bernard, All orders are sent out automatically via email upon purchase. It's likely that this has landed in your spam folders within Hotmail; please can you check. We have re-sent the original email. Kind Regards, Softwaregeeks

Posted 9 years ago

“Email delivery was good and quick but trying to get help installing product was horrific. Phone not answered and was waiting over an hour for a reply on online chat so I gave up. Was also going to purchase Microsoft Word package from company but after the lack of customer service I will go elsewhere”

Helpful Report

Posted 9 years ago

Hi Louise, We apologise if you did not get the help you needed. We are available on the online chat system Mon-Fri 10am-4pm if you require any assistance. Kind Regards, Softwaregeeks

Posted 9 years ago

Hi Louise, We apologise if you did not get the help you needed. We are available on the online chat system Mon-Fri 10am-4pm if you require any assistance. Kind Regards, Softwaregeeks

Posted 9 years ago

“Didn't work and when emailed it has been ignored. Ended up corrupting my system.”

Helpful Report

Posted 9 years ago

Hi Kirsty, We have received zero emails from yourself. Please get in touch on info@softwaregeeks.co.uk or via the online chat Mon-Fri 10am-4pm if you require any help. Kind Regards, Softwaregeeks

Posted 9 years ago

“I have not been able to use the software I bought. The process is far too complicated for me to do for myself being a competent but mature computer user not a much younger "techie". I would like to be able to say it's fabulous, but it's not. Just money wasted as I still need to take it to the repairer to get it done.”

Helpful Report

Posted 9 years ago

Hi Maxine, You purchased a Windows 7 license, which is what you received. We provide download links and full installation instructions upon purchase as an added extra, if needed. This is an unfair review. We urge you to get in touch if you require any tech support installing Windows. Kind Regards, Softwaregeeks

Posted 9 years ago

“I sent a number of emails as I was having problems. No acknowledgement or reply, RUBBISH SERVICE”

Helpful Report

Posted 9 years ago

Hi Michael, We have received no emails from yourself. Please get in touch via our online chat Mon-Fri 10am-4pm or email us at info@softwaregeeks.co.uk. Kind Regards, Softwaregeeks

Posted 9 years ago

“The software key for Windows 7 was OEM from a machine that was of unknown manufacture and nor recommended by Microsoft. When I politely asked for a refund, I was point blank refused. Rubbish. I will go elsewhere in future.”

Helpful Report

Posted 9 years ago

Hi Robert, All keys are clearly advertised as OEM. We replied to your email stating our return policy. You cannot simply change your mind after a license key has been sent to you, as we're unable to resell the same key to any other person(s). Kind Regards, Softwaregeeks

Posted 9 years ago

“I could not open the attachment with any programme”

Helpful Report

Posted 9 years ago

Hi Karen, Why haven't you got in touch with us stating this before leaving a negative review? The instructions are in .PDF format. You can download Adobe Reader for free to view these. Regards, Softwaregeeks

Posted 9 years ago

“This has to be the worst bit of software I have ever purchased and was unuseable so I would like my money back. On checking it had 119 items of malware. It was just one mega shopping channel. I feel I was truely conned and would not recommend this site to anyone. The item I bought was Windows Seven which was useless”

Helpful Report

Posted 9 years ago

All downloads are provided directly from Microsoft. We cannot be held responsible for your machine having no anti virus or anti malware software installed which would allow your machine to be infected. This review is in no way related to the Windows 7 software you purchased.

Posted 9 years ago

“Download and usb boot did not work drivers missing”

Helpful Report

Posted 9 years ago

Hi Stephen, Windows installation only contains generic drivers. If you are having trouble locating drivers for your machine, please get in touch so that we can help. Kind Regards, Softwaregeeks

Posted 9 years ago

“the product was incorrect and asked for a refund within 30 minutes of purchase but received no response whatsoever. I still require the refund”

Helpful Report

Posted 9 years ago

Hi Chris, We cannot simply refund you once we have already sent you a key as per our return policy, even if you ordered the wrong product. We cannot resell the same key to any other customer.

Posted 9 years ago

“Haven't managed to see if it is working. I am hoping to change from Vista to windows 7 but computer is playing around with repairing Vista at the moment. He P!”

Helpful Report

Posted 9 years ago

“I'm not sure but I think I purchased Windows 10, I paid for it by Sage, I did not receive my program so probably im out of pocket, no answers to my querys”

Helpful Report

Posted 9 years ago

“Thought the price was too good to be true. The key code was not accepted by Microsoft and could not activate after a clean install. Disappointed.”

Helpful Report

Posted 9 years ago

Hi Peter, Please email us on info@softwaregeeks.co.uk providing info on what you have tried so far and the exact error message so that we can get this resolved? Kind regards, Softwaregeeks

Posted 9 years ago

Office-365 is rated 4.6 based on 4,806 reviews