Office-365 Reviews

Name: Office-365
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.61

4.6 Rating 4,801 Reviews

92 %

of reviewers recommend Office-365

4.6

Based on 4,801 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Email:

info@office-365.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This software crashed my computer. I'm so T off”

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Posted 7 years ago

“Tried to get help online with Windows that I purchased, could not believe the responses as they were so unhelpful - never experienced such poor customer service!”

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Posted 7 years ago

Hi there, You've left an anonymous review, so we're unable to trace any correspondence to confirm this. Apologies if you felt you hadn't received customer service up to our normal standard. Please get in touch via support@softwaregeeks.co.uk for any assistance. Kind Regards, Softwaregeeks

Posted 7 years ago

“Office 2010 upgrade. Crashed our broadband after each 5 minutes, nightmare to install, so in the end used an old copythat i found in the office. Refund please....”

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Posted 7 years ago

Hi Robert, 1. A download could never "crash" a broadband connection, we're unsure what you mean by that. 2. Once downloaded, you simply double click the .exe file to install. That's it. How is that a nightmare? 3. We haven't received any communication from you prior to leaving this negative review. If you require help, we can provide it. Simply get in touch. Kind Regards, Softwaregeeks

Posted 7 years ago

“I bought a product in error and tried to return it. I was referred to the terms and conditions and that it could not be returned. The terms clearly state that I can, but my request has been shrugged off and they will not budge. It's inly £15, so not a lot of money, but it's the principle and the fact that they are ignoring their own terms of reference, for the sale. Thankfully it was not something expensive or important - that would have stung more. I am happy to take this review down if they honor their terms of service and refund policy.”

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Posted 7 years ago

Hi Pierre, As advised numerous times, our refund policy for software ordered in error is clear. Any Software (Download or Pysical) or keycode-only software is non-refundable. Defective keycodes will be replaced, unless they have been ordered in error. We will not be bribed into issuing a refund on the basis that you'll remove your negative review if we do so. Kind Regards, Softwaregeeks

Posted 7 years ago

“This rub me and try fobing me off, after i click on the wrong product they refused to give me back my money even though i have not download the product but i will be taken the matter further and i will tell all my friends and family about this very very bad company”

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Posted 7 years ago

HI Mavis, Nobody is trying to "fob" you off. Our return policy is very clear. We cannot refund a purchase ordered in error once a license key has been sent out, as we're unable to resell that same key to any other person. We can only refund a purchase if a license key is faulty, which in your case, it isn't. Our return policy can be found here: https://softwaregeeks.co.uk/returns-policy/ Kind Regards, Softwaregeeks

Posted 7 years ago

“Paid for windows 7 14 days and nothing no CD, emails geting ignored the only contact is "chat" wasted time (please send me email with details of your order ) awaiting for response. DEFINITLEY NOT RECOMMENDET nightmare”

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Posted 7 years ago

Hi Jaroslaw, We're re sending your order again today via 1st Class Royal Mail. We can only apologise for the inconvenience. Please let us know if it's still not with you by tomorrow. Kind Regards, Softwaregeeks

Posted 7 years ago

“the product code I bought from yourselves was a code already In use by someone else. Not happy”

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Posted 7 years ago

“Did not update from Windows 10 Home to Pro. only replaced my Home Edition. Because my original operating system is mounted on my hard drive D: drive. Would not allow me upgrade to Pro Edition, only Home Edition.”

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Posted 7 years ago

Hi Leslie, You can perform a direct upgrade from Windows 10 Home to Pro regardless if you're OS is mounted/slipstreamed to your machine. We send purchase notes on how to perform the upgrade automatically upon purchase. We can see that you've not raised this issue with any of our teams before writing this review, so we urge you to get in touch so that we can help/guide you through this process. https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 7 years ago

“Could not open download.”

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Posted 7 years ago

Hi Andrew, Please contact us via https://softwaregeeks.co.uk/contact/ for technical assistance rather than communicating via reviews.co.uk Kind Regards, Softwaregeks

Posted 7 years ago

“Bought Windows 10 key only, key was invalid. Sent an email and no reply. Opened a case on PayPal”

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Posted 7 years ago

Hi there, We've just searched our mailboxes and cannot find any emails from yourself. Please can you get in touch via the online chat system from 10am Mon-Fri so that we can look into this. Kind Regards, Softwaregeeks

Posted 7 years ago

“Bought a Win10 Pro upgrade for Win10 Home Edition laptop and got a fresh copy of Win10 Home Edition. No telephone number to discuss and their suggested quickest support tool, online chat is offline!”

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Posted 7 years ago

Hi Paul, The windows 10 ISO files from Microsoft contain both the Home and Pro version. If you're machine came preinstalled with Windows 8/10 home, then home will automatically reinstall. Please refer to the purchase notes sent upon purchase on how to upgrade from Windows 10 Home to Pro. It's very straight forward and you don't have to reinstall/download anything. Online chat is not online over the weekends. It's available Mon-Fri 9am-5pm as clearly displayed. Softwaregeeks

Posted 7 years ago

“Will never use these again. Asked for advice as I cannot open or download the attached windows premium I purchased ...have sent 4 emails asking for help. Nobody has ever responded...I have just wasted my money and I am very upset. I rate them 0 stars”

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Posted 7 years ago

HI Paula, We've checked all email inboxes and have received no emails from your email address. The online chat system is online Mon-Fri 10am-6pm. Please get in touch if you require help. https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 7 years ago

“Windows 7 upgrade from Vista did not work, far too complicated to re-install after numerous attempts following dozens of options.”

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Posted 7 years ago

“Woudnt install”

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Posted 7 years ago

Hi Ronald, Please get in touch if you require help downloading/installing. www.softwaregeeks.co.uk/contact Kind Regards, Softwaregeeks

Posted 7 years ago

“bad quality,poor comunication”

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Posted 7 years ago

Hi Amjad, We're unsure of what you mean by "bad quality". We've also received no communication from yourself so we're also not sure why you say "poor communication". You can reach us here: https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 7 years ago

“Non of the 3 options would successfully download”

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Posted 7 years ago

“the code didn't work i would never recommend anyone to use this site after my experience”

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Posted 7 years ago

Hi Adrian, You haven't informed us that you're having any difficulties. The key you purchased works fine. If you require help, please get in touch. https://softwaregeeks.co.uk/contact/ Softwaregeeks

Posted 7 years ago

“Failed download from email even after uninstalling AVG Security.”

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Posted 7 years ago

Hi David, All download links work fine. We provide downloads from our servers and direct from Microsoft, so this will more than likely be a connection issue at your end. Contact us via the online chat system if you require any assistance/help. Softwaregeeks

Posted 7 years ago

“It doesn't work. Everytime it loads it freezes! I've wasted £15”

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Posted 7 years ago

Hi John, This would be a local issue with your machine, probably driver related. Contact us via the online chat system if you require any assistance/help. Softwaregeeks

Posted 7 years ago

“I cannot boot up from the disc I have burned. and this is the response from Software Geeks ! HI, If you follow the instructions sent you should have no issues booting from disc/USB. You could have contacted us for help rather than leaving a negative review. Softwaregeeks”

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Posted 7 years ago

Hi Vincent, Why don't you contact us for help to assist you, instead of leaving a negative review? If you follow the instructions sent you won't have any issues. This is a local problem and not a review of the purchased product. Softwaregeeks

Posted 7 years ago

Office-365 is rated 4.6 based on 4,801 reviews