UnitySoft Reviews

Name: UnitySoft
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.62

4.6 Rating 4,776 Reviews

92 %

of reviewers recommend UnitySoft

4.6

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

info@theunitysoft.com

UnitySoft 1 star review on 10th July 2019

Smith Smith

UnitySoft 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

UnitySoft 5 star review on 24th May 2019

Kate McFadzean-Ferguson

UnitySoft 1 star review on 9th December 2018

Sally Barnes

UnitySoft 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have spent many hours trying to up date to W10 to no avail. Even some of the fixes you recommended have a download time of up to 12 hours. To preserve my sanity I have decided to write off the cost and abandon the whole process. I gave a rating of one star as you did not give an option for a nil rating”

Helpful Report

Posted 9 years ago

Hi Michael, We cannot help download times, they depend on the speed of your internet connection. The download links are directly from Microsoft's servers. If you require any help, please get in touch. Kind Regards, Softwaregeeks

Posted 9 years ago

“The links to download the software didn't work and neither did the key code given. Total waste of money!!!!!!”

Helpful Report

Posted 9 years ago

Hi Fraser, The download links work fine (we've just checked) and the key could not be used if you couldn't download the software. We've received no contact from yourself regarding this issue. Please get in touch so that we can help/assist. Kind Regards, Softwaregeeks

Posted 9 years ago

“The purchase ended up a complete waste of money, because I never managed to install the software - despite investing a large amount of time and effort, with increasing levels of frustration. Nothing happened, despite multiple attempts, when attempting to re-boot the WinXP PC with the WIN 7 DVD.”

Helpful Report

Posted 9 years ago

“Purchase cannot be used and refused refund.Something starting to smell fishy”

Helpful Report

Posted 9 years ago

Hi John, You emailed stating you had made a mistake. You purchased an OEM license which can be used. Nothing is "fishy" here. We cannot make exceptions re. our return policy because of a mistake on your part as explained via email. Kind Regards, Softwaregeeks

Posted 9 years ago

“It wouldn't work, please may I have a full refund”

Helpful Report

Posted 9 years ago

Hi Richard, How exactly couldn't you get it to work? Please get in touch so that we can assist/help? https://softwaregeeks.co.uk/contact/ We've heard nothing from yourself apart from this review. Kind Regards, Softwaregeeks

Posted 9 years ago

“there's no download and the files wont work!”

Helpful Report

Posted 9 years ago

“You sold me a URL for £21 I could Have looked the URL myself. You sell a URL claiming to be the OS then giving people a dummy licence asking to pay for Licence ????”

Helpful Report

Posted 9 years ago

Hi Juma, The dummy key you're referring to is to upgrade from Win 10 Home to Pro. You would have also received a unique key in a seperate email to activate Windows 10 Pro. Why not get in touch with us before leaving a negative review? We're here if you cannot locate your purchased key or require help. Softwaregeeks

Posted 9 years ago

“The instructions to upgrade from W10 home to Pro failed and I researched upgrading I found a way to use my Wing licence. I asked for a refund which was refused with the company quoting an out of date consumer rights policy. after challenging Software geeks they stopped replying. I would be reluctant to use them in the future.”

Helpful Report

Posted 10 years ago

Hi John, You stated that you no longer required the license you purchased as you already had one. You never stated that it "didn't work". Our returns policy quotes the UK's latest CCR's, so we're unsure of where you're coming from? If you require any help what so ever, please get in touch. Kind Regards, Softwaregeeks

Posted 10 years ago

“dudnt work lost all my old files”

Helpful Report

Posted 10 years ago

Hi Carl, How didn't it work? We can help if you get in touch. We've received no communication from yourself whatsoever on the matter, apart from you leaving a negative review. Softwaregeeks

Posted 10 years ago

Hi Carl, How didn't it work? We can help if you get in touch. We've received no communication from yourself whatsoever on the matter, apart from you leaving a negative review. Softwaregeeks

Posted 10 years ago

“Couldn't install software on my Mac. Got sent a link without UN-realistic instructions to follow. A very hard process to follow you would need to be an IT professional to follow these instructions. There not clear ether. Wouldn't refund my money. Eventually had to download Windows from Parellel the official way, should have done this in the first place. Please be very wary when purchasing from these people guys.”

Helpful Report

Posted 10 years ago

Hi Jamie, You would simply create a new virtual machine within Parallels and point to the downloaded ISO file to install. If you would have popped onto the online chat we could have guided you through this. There is nothing wrong with the product itself and many people install via Bootcamp/Parallels without issue. Kind Regards, Softwaregeeks

Posted 10 years ago

“Customer Service is non existent. Don't buy software unless you're a Geek because the people offering chat support are not helping instead they just post generic responses and then it's dead silent. No satisfied but at lease the keys I bought work!”

Helpful Report

Posted 10 years ago

Hi there, We do not provide support over the weekends. We're available Mon-Fri 10am-6pm. We've checked your emails and have replied with the instructions which were sent upon purchase. These clearly cover your issue. Kind Regards, Softwaregeeks

Posted 10 years ago

“the software is damaged, you guys just rip me off £15”

Helpful Report

Posted 10 years ago

Hi Daniel, The software is not "damaged". It's direct from MS. Your download did not complete without interruption at your end.. We're here to help if required. Kind Regards, Softwaregeeks

Posted 10 years ago

“Total disillusion”

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Posted 10 years ago

“My purchase required some technical expertise. Installing Windows 7 from online link. I was told off by chat line operator who said the chat had been 2 hours. It hadn't. I'd gone out shopping for a new USB stick in that time. (I didn't realise the first one wasn't clean). I don't think it much to support the person who's installing even if they have to leave the installation to do other things and come back later. So I think I needed more support than was offered. I still haven't been able to do the install. It didn't work for me. It says to contact them but I've no access to a phone at the moment. And the telling off has put me off contacting them again.”

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Posted 10 years ago

“This software crashed my computer. I'm so T off”

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Posted 10 years ago

“Tried to get help online with Windows that I purchased, could not believe the responses as they were so unhelpful - never experienced such poor customer service!”

Helpful Report

Posted 10 years ago

Hi there, You've left an anonymous review, so we're unable to trace any correspondence to confirm this. Apologies if you felt you hadn't received customer service up to our normal standard. Please get in touch via support@softwaregeeks.co.uk for any assistance. Kind Regards, Softwaregeeks

Posted 10 years ago

“Office 2010 upgrade. Crashed our broadband after each 5 minutes, nightmare to install, so in the end used an old copythat i found in the office. Refund please....”

Helpful Report

Posted 10 years ago

Hi Robert, 1. A download could never "crash" a broadband connection, we're unsure what you mean by that. 2. Once downloaded, you simply double click the .exe file to install. That's it. How is that a nightmare? 3. We haven't received any communication from you prior to leaving this negative review. If you require help, we can provide it. Simply get in touch. Kind Regards, Softwaregeeks

Posted 10 years ago

“I bought a product in error and tried to return it. I was referred to the terms and conditions and that it could not be returned. The terms clearly state that I can, but my request has been shrugged off and they will not budge. It's inly £15, so not a lot of money, but it's the principle and the fact that they are ignoring their own terms of reference, for the sale. Thankfully it was not something expensive or important - that would have stung more. I am happy to take this review down if they honor their terms of service and refund policy.”

Helpful Report

Posted 10 years ago

Hi Pierre, As advised numerous times, our refund policy for software ordered in error is clear. Any Software (Download or Pysical) or keycode-only software is non-refundable. Defective keycodes will be replaced, unless they have been ordered in error. We will not be bribed into issuing a refund on the basis that you'll remove your negative review if we do so. Kind Regards, Softwaregeeks

Posted 10 years ago

“This rub me and try fobing me off, after i click on the wrong product they refused to give me back my money even though i have not download the product but i will be taken the matter further and i will tell all my friends and family about this very very bad company”

Helpful Report

Posted 10 years ago

HI Mavis, Nobody is trying to "fob" you off. Our return policy is very clear. We cannot refund a purchase ordered in error once a license key has been sent out, as we're unable to resell that same key to any other person. We can only refund a purchase if a license key is faulty, which in your case, it isn't. Our return policy can be found here: https://softwaregeeks.co.uk/returns-policy/ Kind Regards, Softwaregeeks

Posted 10 years ago

“Paid for windows 7 14 days and nothing no CD, emails geting ignored the only contact is "chat" wasted time (please send me email with details of your order ) awaiting for response. DEFINITLEY NOT RECOMMENDET nightmare”

Helpful Report

Posted 10 years ago

Hi Jaroslaw, We're re sending your order again today via 1st Class Royal Mail. We can only apologise for the inconvenience. Please let us know if it's still not with you by tomorrow. Kind Regards, Softwaregeeks

Posted 10 years ago

UnitySoft is rated 4.6 based on 4,776 reviews