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Office-365 Reviews

4.6 Rating 4,801 Reviews

92 %

of reviewers recommend Office-365

Company Reviews

Product Reviews

4.6

Based on 4,801 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Office-365 1 star review on 2nd June 2019

Office-365 5 star review on 24th May 2019

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Office-365 1 star review on 9th December 2018

Office-365 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchase windows 10 pro 5 days ago and still not installed I have tried the links sent to me downloaded windows 64bit and always get ISO file I really need a phone number so I can speak to someone and let them take me through it. I have been told windows 10 will not install over xp is this correct”

Posted 7 years ago

Hi Barbara, Instructions were sent, recommending that you use the MS tool to download and burn media if you're not an advanced user. If you're downloading an ISO file, then you've skipped this step. We're available via online chat or emails, Mon-Fri 9am-6pm. Softwaregeeks

Posted 7 years ago

“You ask for a review BEFORE THE PRODUCT ARRIVED.”

Posted 7 years ago

“loaded windows 10 locked my computer up will not start no phone number to contact tech support”

Posted 7 years ago

Hi Keith, Windows 10 would not "lock up" a computer. This would be a user error which can be resolved. Windows 10 is a product from Microsoft. Regardless of if you purchase from ourselves or Microsoft, you download from the same place. You've only purchased a license key from ourselves which itself is completely valid. If you require technical assistance, please get in touch. https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 7 years ago

“I reloaded my laptop with a clean Windows 7 pro operating system after 'wiping' my harddrive. After a long time I, on request entered the Code. A message came back immediatly 'Invalid code' . Having paid for it on a site recommended by a friend I am not at all happy.”

Posted 7 years ago

Hi Maurice, You purchased 2 x Win 7 Pro licenses and both are completely valid. We can send you the output from Microsoft if required. We see that you have made zero contact with ourselves stating that you're having any issues before writing this negative review - why not get in touch for assistance beforehand? https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 7 years ago

“Needed technical support by today for a training course - emailed Monday and no response! still have problem Can I get help or a refund so I can get working ASAP James Long 07949 217261”

Posted 7 years ago

Hi James, We've received no emails from your email address on file. We're available via online chat Mon-Fri 9am-6pm GMT. Please get in touch for any assistance. https://softwaregeeks.co.uk/contact/ Softwaregeeks

Posted 7 years ago

“I have spent many hours trying to up date to W10 to no avail. Even some of the fixes you recommended have a download time of up to 12 hours. To preserve my sanity I have decided to write off the cost and abandon the whole process. I gave a rating of one star as you did not give an option for a nil rating”

Posted 7 years ago

Hi Michael, We cannot help download times, they depend on the speed of your internet connection. The download links are directly from Microsoft's servers. If you require any help, please get in touch. Kind Regards, Softwaregeeks

Posted 7 years ago

“The links to download the software didn't work and neither did the key code given. Total waste of money!!!!!!”

Posted 7 years ago

Hi Fraser, The download links work fine (we've just checked) and the key could not be used if you couldn't download the software. We've received no contact from yourself regarding this issue. Please get in touch so that we can help/assist. Kind Regards, Softwaregeeks

Posted 7 years ago

“The purchase ended up a complete waste of money, because I never managed to install the software - despite investing a large amount of time and effort, with increasing levels of frustration. Nothing happened, despite multiple attempts, when attempting to re-boot the WinXP PC with the WIN 7 DVD.”

Posted 7 years ago

“Purchase cannot be used and refused refund.Something starting to smell fishy”

Posted 7 years ago

Hi John, You emailed stating you had made a mistake. You purchased an OEM license which can be used. Nothing is "fishy" here. We cannot make exceptions re. our return policy because of a mistake on your part as explained via email. Kind Regards, Softwaregeeks

Posted 7 years ago

“It wouldn't work, please may I have a full refund”

Posted 7 years ago

Hi Richard, How exactly couldn't you get it to work? Please get in touch so that we can assist/help? https://softwaregeeks.co.uk/contact/ We've heard nothing from yourself apart from this review. Kind Regards, Softwaregeeks

Posted 7 years ago

“there's no download and the files wont work!”

Posted 7 years ago

“You sold me a URL for £21 I could Have looked the URL myself. You sell a URL claiming to be the OS then giving people a dummy licence asking to pay for Licence ????”

Posted 7 years ago

Hi Juma, The dummy key you're referring to is to upgrade from Win 10 Home to Pro. You would have also received a unique key in a seperate email to activate Windows 10 Pro. Why not get in touch with us before leaving a negative review? We're here if you cannot locate your purchased key or require help. Softwaregeeks

Posted 7 years ago

“The instructions to upgrade from W10 home to Pro failed and I researched upgrading I found a way to use my Wing licence. I asked for a refund which was refused with the company quoting an out of date consumer rights policy. after challenging Software geeks they stopped replying. I would be reluctant to use them in the future.”

Posted 7 years ago

Hi John, You stated that you no longer required the license you purchased as you already had one. You never stated that it "didn't work". Our returns policy quotes the UK's latest CCR's, so we're unsure of where you're coming from? If you require any help what so ever, please get in touch. Kind Regards, Softwaregeeks

Posted 7 years ago

“dudnt work lost all my old files”

Posted 7 years ago

Hi Carl, How didn't it work? We can help if you get in touch. We've received no communication from yourself whatsoever on the matter, apart from you leaving a negative review. Softwaregeeks

Posted 7 years ago

Hi Carl, How didn't it work? We can help if you get in touch. We've received no communication from yourself whatsoever on the matter, apart from you leaving a negative review. Softwaregeeks

Posted 7 years ago

“Couldn't install software on my Mac. Got sent a link without UN-realistic instructions to follow. A very hard process to follow you would need to be an IT professional to follow these instructions. There not clear ether. Wouldn't refund my money. Eventually had to download Windows from Parellel the official way, should have done this in the first place. Please be very wary when purchasing from these people guys.”

Posted 7 years ago

Hi Jamie, You would simply create a new virtual machine within Parallels and point to the downloaded ISO file to install. If you would have popped onto the online chat we could have guided you through this. There is nothing wrong with the product itself and many people install via Bootcamp/Parallels without issue. Kind Regards, Softwaregeeks

Posted 7 years ago

“Customer Service is non existent. Don't buy software unless you're a Geek because the people offering chat support are not helping instead they just post generic responses and then it's dead silent. No satisfied but at lease the keys I bought work!”

Posted 7 years ago

Hi there, We do not provide support over the weekends. We're available Mon-Fri 10am-6pm. We've checked your emails and have replied with the instructions which were sent upon purchase. These clearly cover your issue. Kind Regards, Softwaregeeks

Posted 7 years ago

“the software is damaged, you guys just rip me off £15”

Posted 7 years ago

Hi Daniel, The software is not "damaged". It's direct from MS. Your download did not complete without interruption at your end.. We're here to help if required. Kind Regards, Softwaregeeks

Posted 7 years ago

“Total disillusion”

Posted 7 years ago

“My purchase required some technical expertise. Installing Windows 7 from online link. I was told off by chat line operator who said the chat had been 2 hours. It hadn't. I'd gone out shopping for a new USB stick in that time. (I didn't realise the first one wasn't clean). I don't think it much to support the person who's installing even if they have to leave the installation to do other things and come back later. So I think I needed more support than was offered. I still haven't been able to do the install. It didn't work for me. It says to contact them but I've no access to a phone at the moment. And the telling off has put me off contacting them again.”

Posted 7 years ago

“This software crashed my computer. I'm so T off”

Posted 7 years ago

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Office-365 is rated 4.6 based on 4,801 reviews