Office-365 Reviews

Name: Office-365
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.61

4.6 Rating 4,801 Reviews

92 %

of reviewers recommend Office-365

4.6

Based on 4,801 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Visit Website

Email:

info@office-365.com

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not good download Windows 7 and lost all my drivers had to pay 40 pounds to someone to fix it”

Helpful Report

Posted 7 years ago

Hi Umar, Windows 7 does not contain drivers for every piece of hardware for every machine. Any missing drivers would simply be downloaded from the machine manufacturer's website and installed. We could have assisted with this if you reached out for help. Kind Regards, Softwaregeeks

Posted 7 years ago

“i wanted to upgrade xp to windows 7 the program didn't work and after contact with support and other programs to help with installing the program i still haven't been able to install windows 7”

Helpful Report

Posted 7 years ago

Hi Len, Please get in touch via email or the online chat system Mon-Fri 9am-6pm GMT. It is possible to upgrade from XP to Windows 7 and we can assist you. Kind Regards, Softwaregeeks

Posted 7 years ago

“Can't get in touch via phone. Number not in service. What kind of company offers full customer service and tech but is not contactable by telephone.”

Helpful Report

Posted 7 years ago

Hi Ramesh, We have the online chat system for support Mon-Fri 9am-6pm if you require any help or assistance. You can also reach us via email on info@ and support@. We've received no correspondence from yourself; so don't understand why you've left a negative review. If you require any help you can reach us on any of the methods above. Kind Regards, Softwaregeeks

Posted 7 years ago

“I STILL haven't had the goods yet????????????????????????”

Helpful Report

Posted 7 years ago

HI Stephen, Apologies that you haven't received your physical goods as of yet. Please could you send an email containing your order number stating this, and we'll get a replacement sent out immediately. Kind Regards, Softwaregeeks

Posted 7 years ago

“poor customer service.”

Helpful Report

Posted 7 years ago

Hi Christopher, You purchased a product in error. As the return policy states, we cannot refund or cancel an order once a license key has been sent out, unless the key itself is faulty. We have already explained this to you. We understand your point, but we cannot make an exception, as we're unable to resell the key to any other person(s). Kind Regards, Softwaregeeks

Posted 7 years ago

“I bought Office 2010 pro. Got one link rather than 2 (32 bit / 64 bit) as promised in the item description. The link was the 32 bit version, I require the 64 bit version. Telephone support unavailable for 9 days. online chat does not work. No response from email either.”

Helpful Report

Posted 7 years ago

“can't load - can't use the software”

Helpful Report

Posted 8 years ago

HI Henry, Please get in touch via the live chat function or via email on info@softwaregeeks.co.uk so that we can help? Kind Regards, Softwaregeeks

Posted 8 years ago

“Software failed. No response.”

Helpful Report

Posted 8 years ago

Hi Brian, The software did not fail, you stated that you purchased the incorrect product. We have offered help but have heard nothing back from yourself... Kind Regards, Softwaregeeks

Posted 8 years ago

“Does what it says on the tin! I got an email with the download details straight away.”

Helpful Report

Posted 8 years ago

“very good for money”

Helpful Report

Posted 8 years ago

“Complete and utter waste of money DO NOT BUY have ended up buying a brand new GENUINE widows disk”

Helpful Report

Posted 8 years ago

Hi Chris, You did not order a disc, you ordered a product key, downloads and installation instructions. It was not advertised anywhere in the product description that you will receive a disc. We cannot help that your internet connection is slow. All products sold are genuine as you can see from the other 1000 reviews. Kind regards, Softwaregeeks

Posted 8 years ago

“I could not get windows 10 Onto my computer so I got it free from them. So please refund me the 25.99. Mel Wharan”

Helpful Report

Posted 8 years ago

Hi Mel, You sent a support query this morning stating that you needed help installing Windows 10. We sent numerous emails and our last at 12:54 has not been replied to. Why would you leave a negative review instead of replying and letting us help you install? Regards, Softwaregeeks

Posted 8 years ago

“Hi there, Thanks for contact me I recently purchased one of your software Windows Pro. The explanation about how to install isn't very clear and is giving me errors every time I try. I gave up with it and I downloaded the drivers in a different website. Money I spent totally not worth it. Feeling bad not buying again from you. Thanks for asking. Best regards. David Rodriguez”

Helpful Report

Posted 8 years ago

Hi David, The product and instructions that you ordered are directly from Microsoft. We received no communication from yourself asking for help. If you require help then please get in touch. We provide free support with each purchase. Kind Regards, Softwaregeeks

Posted 8 years ago

“Software won't install emailed this company on Sunday and still no response”

Helpful Report

Posted 8 years ago

Hi Margaret, We have received no emails from yourself. Please get in touch at info@softwaregeeks.co.uk so that we can help. The purchased software works fine and this is probably your internet connection if you're having issues downloading. Regards, Softwaregeeks

Posted 8 years ago

“i have followed the instructions and still doesnt work”

Helpful Report

Posted 8 years ago

Hi Andrew, We would have appreciated a quick email asking for help if you're stuck with anything. We have received no communication from yourself. Please get in touch letting us know what the issue is, so that we can offer our help. Kind Regards, Softwaregeeks.

Posted 8 years ago

“I can't currently get the iso to work, my mac won't read it, so not that happy!”

Helpful Report

Posted 8 years ago

Hi Harriet, Please get in touch via the online chat or email so that we can help? Our first advice would be to try and re-download the ISO in case of a corrupt download. Kind Regards, Softwaregeeks

Posted 8 years ago

“Purchased on line but it would not load from the suggested DVD or USB flash drive according to the install instructions. I have wasted the purchase cost.”

Helpful Report

Posted 8 years ago

Hi George, You have more than likely not used the USB/DVD tool as specified in the instructions that were sent. You cannot simply copy an ISO file to USB/DVD and expect it to work. We have received no correspondence from yourself stating that you were having trouble so that we could help. Please get in touch. Kind Regards, Softwaregeeks.

Posted 8 years ago

“Have tried to contact them for help and they have yet to respond. Can't online chat with them. Product didn't work and no support when I asked for help.”

Helpful Report

Posted 8 years ago

Hi Ruth, We are available via the online chat Mon-Fri 10am-4pm only. We are online right now. Please get in touch if you require help. Regards, Softwaregeeks

Posted 8 years ago

“The software did not load properly. I contacted them to get my money back but heard nothing and doubt I will. A waste of £19. Avoid them”

Helpful Report

Posted 8 years ago

Hi James, Sorry to hear this. Please get in touch via our online chat system Mon-Fri 10am-4pm so that we can help with any technical issues. Kind Regards, Softwaregeeks

Posted 8 years ago

“This company does not want to know if you have any problems installing their product! Telephone number for help was not in service (Mar 2016) and their online chat is of little help as on the rare occasion they are available, they are deliberately obtuse. Their so-called 'full instructions' could not be considered any more than a rough guide at best. Their customer service is virtually non-existent. I would advise anybody that does not have a degree in computer sciences to avoid this company. They will not accept this criticism, as far as I can see, they never do. Furthermore, you can request a refund but you won't get it!”

Helpful Report

Posted 8 years ago

Hi Katherine, We have taken a look at past correspondence and can see that you did not follow any of the instructions sent in regards to downloading your product. We have replied to every email you have sent. The instructions sent are clear and concise, and cover every step you must take, which you did not follow. If you're struggling following any of the steps as per the instructions, please reply to our last email, from which we heard nothing back from yourself. Online chat is available Mon-Fri.10am-4pm Kind Regards, Softwaregeeks.

Posted 8 years ago

Office-365 is rated 4.6 based on 4,801 reviews