Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,362 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product - this is my third Snakehive phone wallet, every time i change my phone, there is only one place for me”

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Posted 2 years ago

“Awesome product. Super fast delivery. Second case I have bought and won’t be last!”

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Posted 2 years ago

“Fast delivery. Looks great. The quality is excellent with a nice soft feel, well designed. Takes a week or so to soften up but worth it. Would buy again.”

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Posted 2 years ago

“I have always used them best you can get in my eyes never had one fail or wear out contract on phone will run out first keep it going gang”

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Posted 2 years ago

“wallet arrived very fast and was exactly as advertised. The free initial lettering customising was a nice added extra to make the cover more personal.”

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Posted 2 years ago

“Well made case, my 3rd case and the quality hasn’t gone down over the years, fits the phone well, very happy with the quality of the case”

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Posted 2 years ago

“A great company with super products”

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Posted 2 years ago

“Really exceptional/excellent customer and service”

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Posted 2 years ago

“Beautiful vintage leather case for my IPhone 14 plus mobile & this company included my initials for free! I shall be returning to purchase a new IPad case when I next update! Great company to deal with & also very reasonable priced. Well Done Snakehive!”

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Posted 2 years ago

“easy order and arrived quickly”

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Posted 2 years ago

“Great service , lovely item.”

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Posted 2 years ago

“Superb quality, great look, and feel. All of my phones use Snakehive cases. I would not use anything elses. Great choice of colours and the leather smells great. Plant Based should be the next step.”

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Posted 2 years ago

“Lovely product but sadly despite it supposedly being compatible with 3rd generation iPhone SE 2022 the rear camera aperture wasn’t right so when the flash engaged the photo image was distorted. Snakehive did send a replacement but same issue. Can’t fault their customer service though as full refund processed quickly.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for taking the time to leave us your feedback regarding your recent experience with us! Since launching our Vintage Leather Wallet for this phone model back in 2020, we have not experienced any other feedback of this nature so again we're so sorry to hear that you experienced this problem with the flash whilst taking photographs using our case. I'm so pleased to hear how impressed you were with our customer service and that we were able to resolve this speedily for you by first sending a replacement, and then providing a full refund. Please be assured that your feedback & comments have been passed to our product development team for further investigation. Please don't hesitate to get back in touch with any further feedback or enquiries and we'll be happy to help. Kind Regards, Emily Customer Service Manager

Posted 2 years ago

“Great product and service”

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Posted 2 years ago

“Great project. I had a Sheldon case for the past two years, this is so much more posh!!”

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Posted 2 years ago

“This company is simply first class. The product is amazing and exceeded my expectations. The service is excellent too. Highly recommended company.”

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Posted 2 years ago

“Excellent screen protector with all necessary materials and instructions.”

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Posted 2 years ago

“Like the all around plastic protection for phone and the magnetic closure - two points missing on my other well known leather case that resulted in a smashed glass. Also appears a different grade of quality. Had some issues placing the additional glass cover and seems ok now but with a few bubbles...operator error? Def worth a punt...”

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Posted 2 years ago

“Smart, elegant, finest quality product. Long-lasting and even improves with age. Easy to order on-line. Clear guide to accurately selecting the right case for the right phone. Super-fast delivery, and pleasantly surprised to find that personalisation, a complimentary key ring and extended warranty was included in the price. Buy with confidence.”

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Posted 2 years ago

“I would never purchase a phone cover from anyone else. Really well made and so so stylish.”

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Posted 2 years ago

Snakehive is rated 4.8 based on 29,362 reviews