Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,362 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

Write Your review

Tell us how Snakehive made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality products. Used this company many times.Excellent customer service.Highly recommend.”

Helpful Report

Posted 1 week ago

Hi there, Thank you so much for the 5-star review! We're delighted to hear that you’re pleased with the excellent quality of our products. Your support means a lot to us, and we’re so glad you had a great experience with Snakehive. Best regards, Team Snakehive

Posted 1 week ago

“I have purchased two wallets from Snakehive, The second wallet has not worked out for me. The magnetic closure isn’t strong enough to keep the wallet closed. I contacted Snakehive and they said, it will get better with use and that’s just not the case. Too bad for Snakehive.”

Helpful Report

Posted 1 week ago

Hi Susan, We’re really sorry for the confusion and that your wallet case hasn’t worked out as you hoped. When you contacted us previously, we mentioned that the magnetic closure should loosen slightly over time with use. Since it sounds like it’s still not performing as it should, we’d love the chance to take another look and help make things right. If you can get back in touch with us, our team will be happy to assist and find a solution for you. Team Snakehive.

Posted 1 week ago

“Very happy with case for S23 FE. Fits perfectly, does not affect NFC and wireless charging still works from my A class.”

Helpful Report

Posted 1 week ago

Hi Andy, Thank you so much for your kind review! We’re really pleased to hear that your S23 FE case fits perfectly and that both NFC and wireless charging work seamlessly — just as they should. It’s great to know you’re happy with your purchase. We truly appreciate your continued support and for choosing Snakehive! Best regards, Team Snakehive

Posted 1 week ago

“Very happy with case for S23 FE. Fits perfectly, does not affect NFC and wireless charging still works from my A class.”

Helpful Report

Posted 1 week ago

Hi Andy, Thank you for taking the time to share your feedback! We're delighted to hear that your S23 FE case fits perfectly and that NFC and wireless charging continue to work smoothly. It’s always great to know our products are meeting expectations. We truly value your support and are glad you chose Snakehive. Best regards, Team Snakehive

Posted 1 week ago

“I have had my iphone case for 4 years. Travelled the world with it. Still intact and just as protective as the first day. I have held 5 credit cards with it. The pockets remain super secure. Thank you also for my iPad case, which is just as amazing 🩷🙏🏻”

Helpful Report

Posted 2 weeks ago

Hi Delphine, Wow — thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that your Snakehive case has been with you for four years and has travelled the world by your side. It’s amazing to know it’s still going strong and keeping everything safe and secure! We’re also thrilled that you’re loving your iPad case just as much 🩷 Your kind words truly mean a lot to our team. Thank you for your continued trust and support — it’s customers like you who inspire us every day. Best regards, Team Snakehive

Posted 2 weeks ago

“I’ve purchased 2 different iPhone cases and have been very impressed with both. Good protection for the phone and really useful as a wallet”

Helpful Report

Posted 2 months ago

Hi Tony, Thank you for your 5-star review! We’re so pleased to hear that both of your Snakehive cases have impressed you and that you’re finding them useful for both protection and as a wallet. We really appreciate your support and hope you continue enjoying your cases! Best regards, Team Snakehive

Posted 2 months ago

“I'm delighted with my new Snakehive mobile phone case. Great value for such a quality product. £20, including p&p. Like it better than the new phone I put in it! Thank you.”

Helpful Report

Posted 3 months ago

“Excellent hard-wearing wallet case.”

Helpful Report

Posted 3 months ago

“I had a Snakehive case for my old phone but it wouldn’t fit my new phone (imagine that) sooo having had a great experience with my old case I assumed that the new case would be the same. Although the construction was the same high quality the magnet in the strap/clasp is so weak it will not hold the case shut even when there is nothing in it which makes the case ’useless’ !! It’s a shame to ruin such a nice product for such a minor detail !!”

Helpful Report

Posted 3 months ago

Hi there, Thank you for taking the time to share your feedback, and we're really sorry to hear that your new case hasn't met expectations—especially after having a great experience with your previous Snakehive case. We completely understand how disappointing it must be for such a small detail to affect the overall usability of the case. Our team puts a lot of care into the design and functionality of every product, so we take your comments seriously. We’d love the opportunity to put this right. Please reach out to us at sales@snakehive.co.uk, and our team will be more than happy to assist you further and work toward a resolution. Best regards, Team Snakehive

Posted 2 months ago

“Bought the 2024/25 S25+ case for ~70 dollars. Highest quality case I've ever seen. I stupidly left it on the back of my car on the highway, going 50 mph, and it flew off the back. Phone still works perfectly and case sustained minimal damage (light scratching on plastic and leather). Magnificent product and highly recommended.”

Helpful Report

Posted 4 months ago

“I found that the photo of the wallet on the Snakehive website didn't accurately reflect the limited amount of inserts (credite cards, IDs) that I expected to be able to use. After numerous tries, the screen protector never got rid of the trapped air bubbles. Wallet looks beautiful, but beware of its limited capacity and lack of workability as a screen protector.”

Helpful Report

Posted 4 months ago

Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that the wallet case didn’t meet your expectations in terms of card capacity, and that you experienced issues with the screen protector. We aim to provide accurate product imagery and descriptions, so your comments are genuinely appreciated and will be shared with our team for review. We're glad to hear you liked the look of the wallet, and we’d love the opportunity to help if you’re still experiencing any issues or have questions about alternative options. Please don’t hesitate to reach out to our customer support team. Team Snakehive.

Posted 2 months ago

“I have recently received my second snake hive vintage phone case . It’s such great quality and looks the business too . I had my last one over four years and it was still going strong and actually sold it with my old iPhone. Everything about Snakehive is top notch from the product through to the delivery. My whole experience has been positive and would highly recommend Snakehive .”

Helpful Report

Posted 4 months ago

“Excellent product and also customer service. Very pleased with the leather iPhone wallet and the Snakehive team were great when I reported a small fault with it. As it was within warranty a replacement wallet arrived within a couple of days. Thank you.”

Helpful Report

Posted 5 months ago

“Bought my Snakehive iphone case coming up 4 years ago. It’s the best phone case I’ve ever had, has been very good value and still looks lovely. I even rushed to replaced my iphone SE with the same model/size so that I can continue to use my lovely Snakehive. 🤩”

Helpful Report

Posted 7 months ago

“Galaxy S25 case Beautiful looking case fantastic quality”

Helpful Report

Posted 8 months ago

“Great phone case. However, I never received my keychain.”

Helpful Report

Posted 8 months ago

“I've ordered several phone cases recently and they are knock offs/plastic material. Nothing like my original vintage case from 2022. Buyer beware these are NOT leather and the credit cards barely fit. The magnet is so weak it doesn't hold it together. I'm shopping elsewhere. It took a really long time to receive so makes me wonder if coming from China and not the UK. It was delivered by Amazon”

Helpful Report

Posted 9 months ago

Hi Jill, Thank you for sharing your feedback, and I’m truly sorry to hear that you’re not satisfied with your recent purchase. We always aim to deliver high-quality products, and it’s disappointing to learn that your experience with our recent case didn’t meet your expectations. I’d like to reassure you that all of our Vintage Leather Wallet cases are crafted from genuine nubuck leather. However, as each case is handmade and crafted from natural materials, some variations in texture and finish can occur. We understand that these differences may not align with your previous experience, and I apologise for any disappointment caused. We take product quality and customer satisfaction very seriously, and I’d be happy to assist you further if you wish to return or exchange your case. If you are still unsatisfied with the item, please do get back in touch with our customer service team, and we’ll ensure we resolve this for you. We value your feedback, as it helps us to continue improving our products and services. Thank you again for your comments, and we hope to have the opportunity to make this right for you. Team Snakehive

Posted 9 months ago

“Got myself a Snakehive Cover for my S24 Ultra, also got my Grandson the same cover for his S24. I've had several wallets and card holders too. All my items have been initalled too in gold writing.”

Helpful Report

Posted 11 months ago

“I have had my Snakehive Metro Leather case for my iPhone 14 Pro Max for almost 2 years now, It’s been by my side at all times and has recently lived through the two hurricanes that swept Florida last month I have to say it is still totally unmarked and is as good as the day I received it 🍾🍾 !”

Helpful Report

Posted 11 months ago

“Great products, quick delivery, well worth the price.”

Helpful Report

Posted 1 year ago

Snakehive is rated 4.8 based on 29,362 reviews