Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,357 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve purchased 2 different iPhone cases and have been very impressed with both. Good protection for the phone and really useful as a wallet”

Helpful Report

Posted 4 days ago

Hi Tony, Thank you for your 5-star review! We’re so pleased to hear that both of your Snakehive cases have impressed you and that you’re finding them useful for both protection and as a wallet. We really appreciate your support and hope you continue enjoying your cases! Best regards, Team Snakehive

Posted 4 days ago

“I'm delighted with my new Snakehive mobile phone case. Great value for such a quality product. £20, including p&p. Like it better than the new phone I put in it! Thank you.”

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Posted 1 month ago

“Excellent hard-wearing wallet case.”

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Posted 1 month ago

“I had a Snakehive case for my old phone but it wouldn’t fit my new phone (imagine that) sooo having had a great experience with my old case I assumed that the new case would be the same. Although the construction was the same high quality the magnet in the strap/clasp is so weak it will not hold the case shut even when there is nothing in it which makes the case ’useless’ !! It’s a shame to ruin such a nice product for such a minor detail !!”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to share your feedback, and we're really sorry to hear that your new case hasn't met expectations—especially after having a great experience with your previous Snakehive case. We completely understand how disappointing it must be for such a small detail to affect the overall usability of the case. Our team puts a lot of care into the design and functionality of every product, so we take your comments seriously. We’d love the opportunity to put this right. Please reach out to us at sales@snakehive.co.uk, and our team will be more than happy to assist you further and work toward a resolution. Best regards, Team Snakehive

Posted 3 weeks ago

“Bought the 2024/25 S25+ case for ~70 dollars. Highest quality case I've ever seen. I stupidly left it on the back of my car on the highway, going 50 mph, and it flew off the back. Phone still works perfectly and case sustained minimal damage (light scratching on plastic and leather). Magnificent product and highly recommended.”

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Posted 1 month ago

“I found that the photo of the wallet on the Snakehive website didn't accurately reflect the limited amount of inserts (credite cards, IDs) that I expected to be able to use. After numerous tries, the screen protector never got rid of the trapped air bubbles. Wallet looks beautiful, but beware of its limited capacity and lack of workability as a screen protector.”

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Posted 2 months ago

Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that the wallet case didn’t meet your expectations in terms of card capacity, and that you experienced issues with the screen protector. We aim to provide accurate product imagery and descriptions, so your comments are genuinely appreciated and will be shared with our team for review. We're glad to hear you liked the look of the wallet, and we’d love the opportunity to help if you’re still experiencing any issues or have questions about alternative options. Please don’t hesitate to reach out to our customer support team. Team Snakehive.

Posted 3 weeks ago

“I have recently received my second snake hive vintage phone case . It’s such great quality and looks the business too . I had my last one over four years and it was still going strong and actually sold it with my old iPhone. Everything about Snakehive is top notch from the product through to the delivery. My whole experience has been positive and would highly recommend Snakehive .”

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Posted 2 months ago

“Excellent product and also customer service. Very pleased with the leather iPhone wallet and the Snakehive team were great when I reported a small fault with it. As it was within warranty a replacement wallet arrived within a couple of days. Thank you.”

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Posted 3 months ago

“Bought my Snakehive iphone case coming up 4 years ago. It’s the best phone case I’ve ever had, has been very good value and still looks lovely. I even rushed to replaced my iphone SE with the same model/size so that I can continue to use my lovely Snakehive. 🤩”

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Posted 5 months ago

“Galaxy S25 case Beautiful looking case fantastic quality”

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Posted 6 months ago

“Great phone case. However, I never received my keychain.”

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Posted 6 months ago

“I've ordered several phone cases recently and they are knock offs/plastic material. Nothing like my original vintage case from 2022. Buyer beware these are NOT leather and the credit cards barely fit. The magnet is so weak it doesn't hold it together. I'm shopping elsewhere. It took a really long time to receive so makes me wonder if coming from China and not the UK. It was delivered by Amazon”

Helpful Report

Posted 6 months ago

Hi Jill, Thank you for sharing your feedback, and I’m truly sorry to hear that you’re not satisfied with your recent purchase. We always aim to deliver high-quality products, and it’s disappointing to learn that your experience with our recent case didn’t meet your expectations. I’d like to reassure you that all of our Vintage Leather Wallet cases are crafted from genuine nubuck leather. However, as each case is handmade and crafted from natural materials, some variations in texture and finish can occur. We understand that these differences may not align with your previous experience, and I apologise for any disappointment caused. We take product quality and customer satisfaction very seriously, and I’d be happy to assist you further if you wish to return or exchange your case. If you are still unsatisfied with the item, please do get back in touch with our customer service team, and we’ll ensure we resolve this for you. We value your feedback, as it helps us to continue improving our products and services. Thank you again for your comments, and we hope to have the opportunity to make this right for you. Team Snakehive

Posted 6 months ago

“Got myself a Snakehive Cover for my S24 Ultra, also got my Grandson the same cover for his S24. I've had several wallets and card holders too. All my items have been initalled too in gold writing.”

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Posted 8 months ago

“I have had my Snakehive Metro Leather case for my iPhone 14 Pro Max for almost 2 years now, It’s been by my side at all times and has recently lived through the two hurricanes that swept Florida last month I have to say it is still totally unmarked and is as good as the day I received it 🍾🍾 !”

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Posted 9 months ago

“Great products, quick delivery, well worth the price.”

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Posted 9 months ago

“I’ve had a Snake Hive vintage leather case for my iPhone 8+ for years- love it other than the beautiful patina of age, still looks new. Just ordered an iPhone 16 Pro Max, and right after ordered the same vintage wallet case!!! Can’t go wrong!”

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Posted 10 months ago

“Purchase a purple and black gorgeous XS iPhone wallet in 2018 (24.95)- have dropped phone on concrete granite marble and from height and abso no damage! I will find a use for it still! Now a brand new mobly which obvs needs a lush luxurious turquoise home. The only thing more useful would be a hand strap. Flipping love it 😊”

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Posted 11 months ago

“Service and delivery were efficient, price competitive and quality v good. The colour choices were thoughtful with some sensible leather shades. A small gift was a pleasant surprise and appreciated. Briano.”

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Posted 1 year ago

“Phone case looked great but easily stained and could not be easily cleaned. After 5 months of use it looked old and tired. Even my wife commented on how worn it looked. I have since tossed it out and bought a cheaper case from another company. I feel at ond third the cost, I won't feel as bad tossing it after 5 - 6 months.”

Helpful Report

Posted 1 year ago

Hello Ted, Thank you for your message & for your purchase with us, and I'm sorry to hear that you are not happy with the finish of your case! Over time and with regular use, the top layer of leather will begin to wear down and the case will develop a rich & smooth patina finish. Wear on each of our cases will vary depending on its use, which will add to the unique character of your case. To clean your case we recommend that you carefully wipe the cover with a nubuck or similar soft cloth using a circular motion. Brush with a nubuck brush to remove dirt and dust. Spray a cloth with a nubuck cleaner, from leather retailers or online, and work well into the leather but do not over saturate the material. Allow to dry thoroughly and then use brush to restore the nap to its original condition. In addition we have a 12 month warranty on all our Vintage Leather Cases, therefore if you send us pictures of the case and we deem the damage is not general wear and tear we will send out a replacement case as soon as possible free of charge. I hope this helps however please do contact us sales@snakehive.co.uk with any further enquiries 😊.

Posted 1 year ago

“It's is a nice case but the quality isn't as nice as the S9 case.”

Helpful Report

Posted 1 year ago

Hi Thelma, Thank you for your review and purchase with us! We are sorry to hear that you are not completely happy with the quality of your new case. Rest assured, we've maintained the same high standards in our manufacturing process and with our suppliers. Please do reach out to our Customer Care Team at sales@snakehive.co.uk if you are not 100% happy with your purchase and they will be able to assist you further. Thank you for choosing Snakehive! Team Snakehive😊🐍

Posted 1 year ago

Snakehive is rated 4.8 based on 29,357 reviews