Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,366 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,366 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The return cost is very high; it feels unreasonable for an online company. Returning the product is pointless due to high return cost.”

Helpful Report

Posted 1 week ago

“Love my 🐍 Snakehive IPhone 17 cover. It’s the green leather/suede one and is beautiful. Love the way you can swipe the grain up or down etc. Beautiful fit. Beautifully made. I’ve had several phone covers from Snakehive and never been let down. Postage quick too, to NZ. About one week!”

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Posted 1 week ago

“While I love the case and the the care team was super responsive and helpful when I had issues ordering, when it came to it needing a repair due to the magnetic clasp coming away unstitched, there was nothing to be done. Disappointed really. I am going to have to purchase a leather sew kit and do it myself. Will be hesitant about purchasing again from Snakehive. Not something to expect from an $80 phone case.”

Helpful Report

Posted 1 week ago

“I have bought a lens protector for my new iPhone and within 2 days of fitting it, it has cracked in my handbag. I am a 60 year old customer and take great care of my phone. Snakehive refuse to refund me for their defective product pretending that as soon as you fit it it cannot have any defects which is ridiculous! I don’t want a replacement for a product I have no faith in. I will not purchase anymore covers from this company.”

Helpful Report

Posted 1 month ago

Hi Fanny, Thank you for sharing your feedback. We completely understand how upsetting it must be to see your lens protector crack so soon after fitting it, especially when you take such great care of your phone. We appreciate you taking the time to let us know about your experience. While our tempered glass lens protectors undergo strict quality checks and are designed to be highly durable, breakage can sometimes occur due to external pressures or other factors during normal use. If you would like to discuss this further or need assistance, please feel free to contact us directly at sales@snakehive.co.uk. We’re here to help and truly value your feedback. Best regards, Team Snakehive

Posted 1 month ago

“Excellent quality products. Used this company many times.Excellent customer service.Highly recommend.”

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Posted 4 months ago

Hi there, Thank you so much for the 5-star review! We're delighted to hear that you’re pleased with the excellent quality of our products. Your support means a lot to us, and we’re so glad you had a great experience with Snakehive. Best regards, Team Snakehive

Posted 4 months ago

“I have purchased two wallets from Snakehive, The second wallet has not worked out for me. The magnetic closure isn’t strong enough to keep the wallet closed. I contacted Snakehive and they said, it will get better with use and that’s just not the case. Too bad for Snakehive.”

Helpful Report

Posted 4 months ago

Hi Susan, We’re really sorry for the confusion and that your wallet case hasn’t worked out as you hoped. When you contacted us previously, we mentioned that the magnetic closure should loosen slightly over time with use. Since it sounds like it’s still not performing as it should, we’d love the chance to take another look and help make things right. If you can get back in touch with us, our team will be happy to assist and find a solution for you. Team Snakehive.

Posted 4 months ago

“Very happy with case for S23 FE. Fits perfectly, does not affect NFC and wireless charging still works from my A class.”

Helpful Report

Posted 4 months ago

Hi Andy, Thank you so much for your kind review! We’re really pleased to hear that your S23 FE case fits perfectly and that both NFC and wireless charging work seamlessly — just as they should. It’s great to know you’re happy with your purchase. We truly appreciate your continued support and for choosing Snakehive! Best regards, Team Snakehive

Posted 4 months ago

“Very happy with case for S23 FE. Fits perfectly, does not affect NFC and wireless charging still works from my A class.”

Helpful Report

Posted 4 months ago

Hi Andy, Thank you for taking the time to share your feedback! We're delighted to hear that your S23 FE case fits perfectly and that NFC and wireless charging continue to work smoothly. It’s always great to know our products are meeting expectations. We truly value your support and are glad you chose Snakehive. Best regards, Team Snakehive

Posted 4 months ago

“I have had my iphone case for 4 years. Travelled the world with it. Still intact and just as protective as the first day. I have held 5 credit cards with it. The pockets remain super secure. Thank you also for my iPad case, which is just as amazing 🩷🙏🏻”

Helpful Report

Posted 4 months ago

Hi Delphine, Wow — thank you so much for your wonderful 5-star review! We’re absolutely delighted to hear that your Snakehive case has been with you for four years and has travelled the world by your side. It’s amazing to know it’s still going strong and keeping everything safe and secure! We’re also thrilled that you’re loving your iPad case just as much 🩷 Your kind words truly mean a lot to our team. Thank you for your continued trust and support — it’s customers like you who inspire us every day. Best regards, Team Snakehive

Posted 4 months ago

“I’ve purchased 2 different iPhone cases and have been very impressed with both. Good protection for the phone and really useful as a wallet”

Helpful Report

Posted 6 months ago

Hi Tony, Thank you for your 5-star review! We’re so pleased to hear that both of your Snakehive cases have impressed you and that you’re finding them useful for both protection and as a wallet. We really appreciate your support and hope you continue enjoying your cases! Best regards, Team Snakehive

Posted 6 months ago

“I'm delighted with my new Snakehive mobile phone case. Great value for such a quality product. £20, including p&p. Like it better than the new phone I put in it! Thank you.”

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Posted 7 months ago

“Excellent hard-wearing wallet case.”

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Posted 7 months ago

“I had a Snakehive case for my old phone but it wouldn’t fit my new phone (imagine that) sooo having had a great experience with my old case I assumed that the new case would be the same. Although the construction was the same high quality the magnet in the strap/clasp is so weak it will not hold the case shut even when there is nothing in it which makes the case ’useless’ !! It’s a shame to ruin such a nice product for such a minor detail !!”

Helpful Report

Posted 7 months ago

Hi there, Thank you for taking the time to share your feedback, and we're really sorry to hear that your new case hasn't met expectations—especially after having a great experience with your previous Snakehive case. We completely understand how disappointing it must be for such a small detail to affect the overall usability of the case. Our team puts a lot of care into the design and functionality of every product, so we take your comments seriously. We’d love the opportunity to put this right. Please reach out to us at sales@snakehive.co.uk, and our team will be more than happy to assist you further and work toward a resolution. Best regards, Team Snakehive

Posted 7 months ago

“Bought the 2024/25 S25+ case for ~70 dollars. Highest quality case I've ever seen. I stupidly left it on the back of my car on the highway, going 50 mph, and it flew off the back. Phone still works perfectly and case sustained minimal damage (light scratching on plastic and leather). Magnificent product and highly recommended.”

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Posted 8 months ago

“I found that the photo of the wallet on the Snakehive website didn't accurately reflect the limited amount of inserts (credite cards, IDs) that I expected to be able to use. After numerous tries, the screen protector never got rid of the trapped air bubbles. Wallet looks beautiful, but beware of its limited capacity and lack of workability as a screen protector.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for taking the time to share your feedback. We're sorry to hear that the wallet case didn’t meet your expectations in terms of card capacity, and that you experienced issues with the screen protector. We aim to provide accurate product imagery and descriptions, so your comments are genuinely appreciated and will be shared with our team for review. We're glad to hear you liked the look of the wallet, and we’d love the opportunity to help if you’re still experiencing any issues or have questions about alternative options. Please don’t hesitate to reach out to our customer support team. Team Snakehive.

Posted 7 months ago

“I have recently received my second snake hive vintage phone case . It’s such great quality and looks the business too . I had my last one over four years and it was still going strong and actually sold it with my old iPhone. Everything about Snakehive is top notch from the product through to the delivery. My whole experience has been positive and would highly recommend Snakehive .”

Helpful Report

Posted 8 months ago

“Excellent product and also customer service. Very pleased with the leather iPhone wallet and the Snakehive team were great when I reported a small fault with it. As it was within warranty a replacement wallet arrived within a couple of days. Thank you.”

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Posted 9 months ago

“Bought my Snakehive iphone case coming up 4 years ago. It’s the best phone case I’ve ever had, has been very good value and still looks lovely. I even rushed to replaced my iphone SE with the same model/size so that I can continue to use my lovely Snakehive. 🤩”

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Posted 11 months ago

“Galaxy S25 case Beautiful looking case fantastic quality”

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Posted 1 year ago

“Great phone case. However, I never received my keychain.”

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Posted 1 year ago

Snakehive is rated 4.8 based on 29,366 reviews