Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,362 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

Write Your review

Tell us how Snakehive made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As good as it promises to be in the advert”

Helpful Report

Posted 2 years ago

“I found it very easy to find what I wanted on Snakehive's website, and to order the item I was looking for. This was received in very good time.”

Helpful Report

Posted 2 years ago

“The phone case looked good on the website and seemed very good value - but the reality is even better. High quality look and feel. It was very easy to place the order and the case arrived faster than predicted. I am a very happy customer.”

Helpful Report

Posted 2 years ago

“Arrived before the date promised. I find the quality of the leather much more hard-wearing than other cases I've tried. On balance, worth paying for the extra quality.”

Helpful Report

Posted 2 years ago

“My second case...pure REAL leather! Love ❤️ it.”

Helpful Report

Posted 2 years ago

“Great and easy to use website, quick delivery”

Helpful Report

Posted 2 years ago

“Excellent communication and customer service.”

Helpful Report

Posted 2 years ago

“Smart wallet style Galaxy S22 case. Well made, good quality Nubuck leather & I'm very happy with the bottle green colour I chose. Fast reliable service, highly recommend.”

Helpful Report

Posted 2 years ago

“The case arrived promptly. I was bold over with the Outstanding quality and fit of this real leather wallet. A lot of my friends are impressed as well. Thank you for a super product.”

Helpful Report

Posted 2 years ago

“Great product. Ordered while on vacation thinking it would take forever to arrive from England. I was wrong. It was delivered just as we returned. The phone holder is just beautiful. Great quality. Thank you!!!!”

Helpful Report

Posted 2 years ago

“Excellent quality leather and fit for my phone with an integral card wallet”

Helpful Report

Posted 2 years ago

“The service is so good this is my second purchase.”

Helpful Report

Posted 2 years ago

“Haven’t had my phone cover for very long but it looks quite scruffy already It’s the brown leather one I really didn’t expect it to scratch in my bag but it has and looks rough Considering my last leather phone case was in my bag for 2 over years and it looks newer And nowhere the same price I found this not great value at sll”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review & for your purchase with us, and I'm sorry to hear that you are not happy with the finish of your case! As explained on our website, our Vintage Leather Wallet cases are made from a soft Nubuck leather. This leather can sometimes be similar to suede at first, and especially when new, the leather will naturally show marks which will add to the character. Primarily, nubuck is thicker than suede, so far more durable. To the touch, suede feels more velvety and nubuck tends to feel a little more like leather. Nubuck also tends to be less porous, which you won’t see at first sight, but you’ll appreciate, as it’s easier to maintain. Over time and with regular use, the top layer of leather will begin to wear down and the case will develop a rich & smooth patina finish. Wear on each of our cases will vary depending on its use, which will add to the unique character of your case. To clean your case we recommend that you carefully wipe the cover with a nubuck or similar soft cloth using a circular motion. Brush with a nubuck brush to remove dirt and dust. Spray a cloth with a nubuck cleaner, from leather retailers or online, and work well into the leather but do not over saturate the material. Allow to dry thoroughly and then use brush to restore the nap to its original condition. I hope this helps however please do contact us with any further enquiries 😊. Kind Regards, Emily Customer Service Manager

Posted 2 years ago

“I really like the phone cover , this is my second one I’ve purchased . The only thing, the package was soaking wet and the case was as well but I was able to air dry it and it was fine . Suggestion would be put it in waterproof plastic .”

Helpful Report

Posted 2 years ago

“So impressed with my Snakehive iPhone case!”

Helpful Report

Posted 2 years ago

“Love my quality product.”

Helpful Report

Posted 2 years ago

“Excellent service I placed the order on Wednesday and received my phone case on Friday, it is exactly as ordered and I’m very satisfied with it, I would certainly recommend them to anyone. Thank you for your excellent service. Regards Ian Bruce”

Helpful Report

Posted 2 years ago

“I love my snakehive phone case. This is the 2nd one I have purchased as I upgraded from an 8plus. I love the quality, folded compartmental style. The look and quality is top notch. I will continue to purchase products from Snakehive”

Helpful Report

Posted 2 years ago

“I’ve always loved the look and feel of this beautiful Snakehive. This makes it my 3rd one and the 3rd color. I get a lot of compliments.”

Helpful Report

Posted 2 years ago

“This is the third Snakehive phone cover I’ve purchased. Beautiful, durable leather. Lasts for years. I’m a fan!!”

Helpful Report

Posted 2 years ago

Snakehive is rated 4.8 based on 29,362 reviews