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Snakehive Reviews

4.8 Rating 29,341 Reviews

96 %

of reviewers recommend Snakehive

Company Reviews

Product Reviews

4.8

Based on 29,341 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

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Snakehive 5 star review on 29th May 2024

Christine Turner

Snakehive 5 star review on 29th May 2024

Christine Turner

Snakehive 5 star review on 14th April 2024

Snakehive 5 star review on 8th April 2024

Snakehive 5 star review on 8th April 2024

Snakehive 5 star review on 26th March 2024

Snakehive 5 star review on 21st March 2024

60

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A product trying to be two things - a wallet and a phone case. Pack the case with cards, fill the large inside pocket with whatever and the case becomes a purse with hardly any room for the phone. And the front sides turnup. Please, rethink the product. Forget the large inside pocket, this area should be used for internal structural support i.e. inside the lining.”

Posted 5 years ago

“For the cost I am slightly disappointed with the additional personalisation. I was expecting it to be embroidered at least. The case itself as a Nuebuck leather should've been treated for staining.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to learn of your disappointment with you case. As we state on our website we personalise the cases with a hot foil press. Kind Regards Snakehive

Posted 5 years ago

“It’s really strongh”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help to resolve this issue for you. Kind Regards Snakehive

Posted 5 years ago

“Ordered as a navy Leather case as described. However it arrived as suede. A nice item but after just a week the suede appears shappy and unattractive. I would avoid suede for an item receiving constant handling.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help to resolve this issue for you. Kind Regards Snakehive

Posted 5 years ago

“Snakehive seem like a very professional company, delivery was quick. their products are a little overpriced considering my experience with the recent purchase.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help to resolve this issue for you. Kind Regards Snakehive

Posted 5 years ago

“There is a ripple of wooden cover on the back”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that there is a issue with your wooden case. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help to resolve this issue for you. Kind Regards Snakehive

Posted 5 years ago

“Lovely product when it arrived ! Took nearly two weeks for delivery ! Received the review request before the goods !!!!!”

Posted 5 years ago

Thank you for taking the time to leave us a review, I am sorry to hear that you were disappointed with how long it look for your item to arrive. I can see that you order was shipped to France and we estimate delivery will take between 3 to 6 working days. Today is the 6th working day since we shipped your order so you order has arrived in the advertised timescale. Kind Regards Snakehive

Posted 5 years ago

“Bought phone cover for Motorola Moto H 3rd gen. Very high quality for price but holes for buttons not quite right.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help to resolve this issue for you. Kind Regards Snakehive

Posted 5 years ago

“The wallet side if the case is very tight for holding several credit/Business cards”

Posted 5 years ago

“Ordered 2 cases, 1 x galaxy A5(2017) & 1 x IPhone SE. Galaxy case fitted perfectly and came with a box, SE case without a box and did not fit. Got refund minus p&p for the return of SE case. Disappointed as the SE case was supposed to be a present. 3* because SE case did not fit, which is the main purpose of the item. The quality of item looks and feels great.”

Posted 5 years ago

“I’m very disappointed with the case. The phone fits but struggled to put my three cards in and then it won’t shut flat. Added to which I expected a hard wearing leather but it’s a suede that within 5 minutes was badly marked. It’s now in the drawer.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help you with these issues. Kind Regards Snakehive

Posted 5 years ago

“This is my second review to you. I will repeat that the leather case is very good however the plastic made to fit inside to hold the phone is not good. The hole allowed for the On/Off button doesn't work. I find it frustrating when I attempt to turn the phone On or Off I have to rely on my finger nail to make it happen. This not correct. I would not buy this type of case again unless I can test the case before purchase.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. I can see that you have been in contact with our customer services team who have offered you a full refund. If you do need any more assistance please do not hesitate to contact them on sales@snakehive.co.uk and they will be more than happy to help to help you with this Kind Regards Snakehive

Posted 5 years ago

“The quality of the leather folder is good but the plastic holder inside does not line up with the on/off switch very frustrating.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help to resolve this issue for you. Kind Regards Snakehive

Posted 5 years ago

“Disappointed with this purchase. The leather marks extremely easily. Arrived with marks on it particularly noticeable was the clasp. Really nice colour but wouldn't purchase again.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help you with this. Kind Regards Snakehive

Posted 5 years ago

“Previously bought a Snakehive case for a Nokia phone and was very satisfied. However, the latest one for my Apple 6s fell short on a couple of points: - the cut outs in the soft plastic holder don't line up properly with the phone's access buttons - the case doesn't close snugly flat (no, I haven't put any cards in the storage slots)! Not quite the premium case I'd expected.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help resolve this issue for you. Kind Regards Snakehive

Posted 5 years ago

“A bit to bulky”

Posted 5 years ago

“Lovely wallet, slightly darker in colour than expected plus I was expecting the personalisation I ordered - or thought I did. Something must have gone wrong in the ordering process. Delivery was excellent and quick, product is good quality.”

Posted 5 years ago

“I'm very pleased with the product no complaints, but I ordered a pink n cream you sent lilac n cream.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your purchase from us. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be more than happy to help you with this. Kind Regards Snakehive

Posted 5 years ago

“I was slightly disappointed with the cover this time as its description says black leather.When it came the outside of the case had a Swede type effect. Not the simple smart leather look of previous covers I had brought.”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to learn of your disappointment with you case. I can see that our customer services team has been in contact with you regarding this. Kind Regards Georgie Snakehive

Posted 5 years ago

“I have not received my order yet :( Tue, 5 Mar, 15:03 (8 days ago now) I received an email that my order has been shipped. But I live in the Netherlands, so it probably takes a while?”

Posted 5 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have not received your order yet. Please feel free to contact our customer services team on sales@snakehive.co.uk and they will be able to look into this for you. Kind Regards Georgie Snakehive

Posted 5 years ago

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Snakehive is rated 4.8 based on 29,341 reviews