Snakehive Reviews

Name: Snakehive
Address: Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Unit 1, Tillingbourne Court, Dorking Office Park, Station Road, Dorking
Rating: 4.83

4.8 Rating 29,356 Reviews

96 %

of reviewers recommend Snakehive

4.8

Based on 29,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Snakehive:

SNAKEHIVE: IT'S WHAT'S INSIDE THAT COUNTS.

We believe that wealth is in the mind, not the wallet, and we choose substance over style every time. Whether it’s products or people, it’s simply what’s inside that counts.

Visit Website

Phone:

01306742775

Email:

sales@snakehive.co.uk

Location:

Unit 1, Tillingbourne Court, Dorking Office Park, Station Road,
Unit 1, Tillingbourne Court, Dorking Office Park, Station Road
Dorking
RH4 1HJ

Write Your review

Tell us how Snakehive made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Snakehive 5 star review on 5th October 2024

115

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst snake hive gave me my money back and indeed I received my refund. They seemed a little “unbothered,” a bit “aloof,” so to speak. For such a company that creates a great product? I saw no greatness or wow factor, the iPhone wallet was NOT a great product.”

Helpful Report

Posted 6 years ago

“Looks good a great fit but is scratching my screen saver not so good”

Helpful Report

Posted 6 years ago

“We should gave choice of font! Otherwise it's okay!”

Helpful Report

Posted 6 years ago

“A lovely case but needs some sort of protection as its hard to clean”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review. I am very sorry to hear that you have experienced an issue with your phone case. Please feel free to get into contact with our customer services team on sales@snakehive.co.uk and they will be able to assist you with this. Kind Regards Snakehive

Posted 6 years ago

“Great phone case pity about all the unnecessary and excessive packaging”

Helpful Report

Posted 6 years ago

“Lovely case, but it blocks the microphone so noone can hear me on the phone.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review. Would you be able to email our customer services team on sales@snakehive.co.uk and they would be more than happy to look into this issue for you. Kind Regards, Georgie Snakehive

Posted 6 years ago

“Should state that it does shutdown phone when closed”

Helpful Report

Posted 6 years ago

“Item arrived in Ireland 5 working days after ordering, a little slow. The phone wallet looks very good, well made. Time will tell how well it wears.”

Helpful Report

Posted 6 years ago

Hi Cathal, Thank you for taking the time to leave us a review. We do advertise that shipping takes 3 to 6 working days to Ireland but we do apologise for any inconvenience caused. Kind Regards Georgie Snakehive

Posted 6 years ago

“I was surprised that the case was not smooth leather, but more of a suede. Not clear in the ad and not what I expected but I'll manage.”

Helpful Report

Posted 6 years ago

“As I have stated to you I wanted to choose another case for my Samsung Galaxy 3 Mini phone. However, you have sent a replacement wooden case, which is not acceptable. Please contact me (01665 578538) to arrange for the exchange of cases - as a matter of urgency please.”

Helpful Report

Posted 6 years ago

Hi John, Thank you for taking the time to leave us a review. If you would like to contact our Customer Service team at sales@snakehive.co.uk so they will be able to resolve this for you. Kind Regards, Brendan Customer Service Executive

Posted 6 years ago

“The delivery, service and quality of the product is excellent.”

Helpful Report

Posted 6 years ago

“Bonne qualité de matériau mais ajustement imprécis à savoir que la face avant est moins large que la face arrière ( problème de centrage?). Un peu décevant eu regard au prix et au prestige de la marque.”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review. Would you be able to email our customer services team on sales@snakehive.co.uk and they would be more than happy to look into this for you. Kind Regards Georgie

Posted 6 years ago

“Fast delivery, beautifully made but sadly the suede marks very easily and already looks tired and very scuffed after only a week. Perhaps not suitable for the handbag of a busy working mum!”

Helpful Report

Posted 6 years ago

“Disappointed - the honey gold is not a vibrate yellow as it looks on the website, more like a tan colour.”

Helpful Report

Posted 6 years ago

“The cases are very masculine orientated. Twice I’ve ordered what looks like a deep pink case but it’s darker than the photo and is maroon. My partner has the navy blue case with tan interior - very big spec, a fantastic case - but if you’re a girl who likes deep pink, purples Snakehive do not deliver. A real shame as I love my partners case :(”

Helpful Report

Posted 6 years ago

“Very limited stock of iPhone 6 not helpful when needing replacement so will go elsewhere. Quality normally good but bought a sale item which looked usef and bizarrely had an old £10 note folded in the card section!!”

Helpful Report

Posted 6 years ago

“Great looking case the only thing I would say is the black shows up finger prints very easy”

Helpful Report

Posted 6 years ago

Thank you for taking the time to leave us a review. I am sorry to hear that you have experienced an issue with your case. Please do email our customer services team on sales@snakehive.co.uk and they will be able to assist you with this. Kind Regards Snakehive

Posted 6 years ago

“See comments about product”

Helpful Report

Posted 6 years ago

“A great looking case but it does not support the automatic turn off of an iPhone XS”

Helpful Report

Posted 6 years ago

“Rather expensive and over packaged. Screen protector would be nice”

Helpful Report

Posted 6 years ago

Snakehive is rated 4.8 based on 29,356 reviews