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Smartwater Testing Ltd Reviews

4.9 Rating 1,004 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,004 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Clear instructions. Test kit delivered quickly. Results provided within stated timescale.
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Posted 3 years ago
Easy to follow instructions and very helpful.
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Posted 3 years ago
Outstanding service, very easy to use and excellent support for any queries.
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Posted 3 years ago
All very smoothe and competente
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Posted 3 years ago
Used this service for many years. it provides the information required anually.
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Posted 3 years ago
Easy to follow instructions, great communication and advice if needed.
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Posted 3 years ago
Excellent service, very prompt.
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Posted 3 years ago
Very simple straightforward system for ordering, return of sample, testing and issue of certificate. Excellent.
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Posted 3 years ago
Kit arrived bang on time and was very easy to use.
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Posted 3 years ago
Easy to follow instructions, quick turnaround. Very happy with service, needed a certificate for rental property, saved me a fortune compared to other companies
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Posted 3 years ago
Easy to do and quick results.
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Posted 3 years ago
Excellent service.
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Posted 3 years ago
Very easy to use and testing and certificate issued in the time that was stated
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Posted 3 years ago
Easy to follow instructions and good service from point of contact
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Posted 3 years ago
we always use this company for our annual legionella testing. they are fast and efficient
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Posted 3 years ago
Very easy to order, complete & return. Test results & certificate came through quickly and efficiently
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Posted 3 years ago
I run an Airbnb which has a hot tub, my concerns were legionella. They answered all my questions and made me feel that my business was in good hands. I received the test kit 24 hrs after purchasing it, followed the simple instructions provided and returned the water sample in a pre paid 24 hr box, as soon as the sample was in the laboratory I was notified and after 14 days I received an email saying all was clear and a certificate was issued. They also will be sending me a reminder when the test is due again next year. I can’t fault Smartwater Testing their service was 2nd to none and I feel relieved that my hot tub is safe! and I have piece of mind. I’ll be using them every year in the future.
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Posted 3 years ago
Very efficient .
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Posted 3 years ago
Great efficient service!
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Posted 3 years ago
A great service. Quick and efficient. Easy testing with clear instructions and options for sending back. Highly recommend and as an Early Years Provider it is our duty to test our water annually and this company do it all in just two weeks and provide a certificate for peace of mind too.
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Posted 3 years ago
Smartwater Testing Ltd is rated 4.9 based on 1,004 reviews