“Testing kit arrived efficiently and sample take as per instructions. Only thing that let it down was I wasn’t told when they were coming to collect the sample which meant it was slightly delayed by having to be collected another day”
“The process was efficient and cost effective.
If you are happy to take the samples yourself, and it is very simple and straightforward to do, this is perfect. I have used the service for two churches prior to reopening after COVID-19 lockdown.
“Quick and easy to use. Any issues or queries, the staff have been available , helpful and have resolved swiftly for me. I am water testing for 3 properties, as part of a residential service for adults with learning disabilities and smartwatertesting have been excellent and made the process as easy as possible. Annual reminders arrive by email for future tests... very helpful.”
“First class! Always there if you have any questions & a great help... things don’t always go to plan these days... that’s life but they handle things so well if it does. Cant ask for more than that! Thanks so much:)”
“Sample bottles arrived quickly; instructions clear; results arrived in accordance with stated timescale. Unlcear why the certificate could not just be sent as a pdf attachment rather than requiring a log in.”