Smartwater Testing Ltd Reviews

4.84 Rating 466 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Anonymous

Anonymous // 01/01/2019

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“Quick and efficient service”

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Posted 1 day ago

“Great company to deal with , we’ve been using Smartwater for a number of years and always found them to be very professional.”

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Posted 2 days ago

“Very quick response to both sending kit and results”

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Posted 4 days ago

“Professional, quick no nonsense service with First class follow up”

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Posted 1 week ago

“A fast and efficient on-line service which can be relied upon. Highly recommended.”

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Posted 1 week ago

“Simple process, clear instructions, sample promptly collected and results received in 14 days. Would recommend - in fact we have!”

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Posted 1 week ago

“I was disappointed to received an email 7 days after I posted the sample to say the sample has not been received. When I asked for a refund the sample was found. I received the test results and certificate within the published timescales.”

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Posted 1 week ago

Hi Dawn, I'm really sorry we initially told you that your sample had not arrived at our lab. This was caused by human error and I sincerely apologise for any inconvenience caused. As you have confirmed, your results were provided to you on time so it's disappointing we were unable to completely satisfy you on this occasion.

Posted 1 week ago

“Excellent service provided with clear instructions”

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Posted 2 weeks ago

“I am highly delighted with service from Smartwater Testing, thank you”

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Posted 3 weeks ago

“Telephone enquiries are only received by way of message but they are are attended to promptly. Graet service!”

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Posted 3 weeks ago

“Really great service, very prompt, the kit arrived quickly and the instructions were clear and easy to follow. I received the result exactly when promised.”

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Posted 3 weeks ago

“Excellent service. Thank you.”

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Posted 3 weeks ago

“Very simple in ordering and using, website gave a lot of information and even the video was helpful on how to use. Excellent service !!”

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Posted 1 month ago

“A great service with the minimum of fuss with really easy instructions to follow. It took me less than 5 minutes to do and within a week I knew that our water was safe in the building.”