Smartwater Testing Ltd Reviews

4.72 Rating 18 Reviews

100% of reviewers recommend Smartwater Testing Ltd

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"Very efficient and excellent customer service. Always willing to help and answer any questions."

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Posted 23 hours ago

"Simple online ordering process; Simple sample-taking process following clearly laid out instructions; Simple courier booking process for sending sample to lab; Simple return of Certificate by email from Smartwater Testing Ltd. Thank you!"

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Posted 1 day ago

"excellent service"

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Posted 3 days ago

"It was so easy, received kit, completed kit, sent to Smartwatertesting, received results and certificate by email. That easy."

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Posted 2 weeks ago

"Easy to use and efficient service."

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Posted 2 weeks ago

"The system is simple. The customer service is excellent. Very professional. Results arrived in 14 days with a full certificate that I was able to give to my customers."

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Posted 2 weeks ago

"Exceptional service! Communication is excellent and the kit is very simple to use. Full instructions included along with an online explainer video - couldn't be easier! The samples were collected by a courier and the certificate arrived when they said it would. Wouldn't hesitate to recommend Smartwater Testing!"

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Posted 1 month ago

"Easy to use kit. Return packaging enclosed so quick to send back to the testing centre. Acknowledgement by email when kit had arrived at centre. Results through within the 14 days with a Certificate giving the full details of the water testing done at the property."

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Posted 1 month ago

"It might have been a hidden menace in a sheltered house for the elderly, so a clear result was very encouraging, especially as it is an old house."

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Posted 2 months ago

"Process was simple from original internet search through to returning sample for lab testing."

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Posted 2 months ago

"Very simple process, cost effective and great customer service"

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Posted 3 months ago

"Testing was done as per stated on website, fast and efficient, certificate provided. could not be easier."

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Posted 6 months ago

"The collecting instructions were very good, and means of posting made simple"

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Posted 1 year ago

"Super quick service, simple instructions, would recommend."

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Posted 1 year ago

"Very easy transaction - clear instructions - kit comes complete with return postage pouch"

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Posted 1 year ago

"All the contact I had with Smart Water was very good and helpful, especially as we had big issues with the courier not collecting the sample when arranged and then going to the wrong premises - this may need to be looked at as it would have been helpful to have had direct contact with the courier to guide them to the right location."

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Posted 1 year ago

Thank you very much for your feedback. The courier issue was unfortunate I apologise for this. However much we try human error is unavoidable and as couriers are, understandably, reluctant to provide individual driver contact details we will always act quickly to work with the courier and rectify any issues as we did in your case. Thank you once again for your much appreciated business and feedback.

Posted 1 year ago

"Good efficient service thank you"

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Posted 1 year ago

"very easy and straight forward to do. Certificate emailed promptly"

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Posted 1 year ago

Smartwater Testing Ltd is rated 4.72 based on 18 reviews

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