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Smartwater Testing Ltd Reviews

4.9 Rating 1,143 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,143 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
“fine”
Helpful Report
Posted 1 week ago
“Very good and efficient a lot easier than I thought it would be the hardest bit was printing the certificste”
Helpful Report
Posted 1 week ago
“Perfect service, except for the fact that there is no option to set 2 yearly expiry dates. Always monthly, quarterly or annually but the requirement for my properties is once every two years.”
Helpful Report
Posted 3 weeks ago
“Test carried out as per instructions. Results returned in the two week period as promised. All in all a smooth and satisfactory outcome”
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Posted 2 months ago
“A cost effective way to check for legionella if the test returns negative. If positive, all in the specialists.”
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Posted 3 months ago
“Quick and easy process. Previously was able to have a courier collection. Having to take the sample to the Post Office took more planning.”
Helpful Report
Posted 3 months ago
“The process was simple, clear and efficient.”
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Posted 5 months ago
“Quick no fuss testing”
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Posted 6 months ago
“Always deliver on time and the after service is excellent.”
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Posted 6 months ago
“no problems”
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Posted 7 months ago
“Excellent service! Easy to use and clear instructions. Perfect for landlords!”
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Posted 10 months ago
“Good service”
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Posted 11 months ago
“thanks a lot your service was very timely”
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Posted 11 months ago
“The process of ordering the kit through to receiving test results was very easy. The test arrived within time frame advertised and results were advised 2 weeks later with email updates in between. Instructions were clear and easy to follow”
Helpful Report
Posted 1 year ago
“Dealt with enquire, 2nd time round, very quickly. Thank you”
Helpful Report
Posted 1 year ago
Hi Ush, I have left a voice mail and will email the certificate to you. The certificate is also available in your online account which you can access using your email address. I apologise for any inconvenience caused.
Posted 1 year ago
“Very easy and straightforward process”
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Posted 1 year ago
“very efficient”
Helpful Report
Posted 1 year ago
“This service is very easy to use, as is collecting the water samples. The kit comes with clear instructions as well as an easy return system. the results (along with your certificate were received within the time frame specified . This is the scond time i have used this company and would definitely recommend”
Helpful Report
Posted 1 year ago
“The only improvements I can think of would be to make the certificates valid for 2 years, make the bottles thin enough to post in normal post boxes, and to offer a discount for multiple properties. Otherwise very happy with the service.”
Helpful Report
Posted 1 year ago
“good service”
Helpful Report
Posted 1 year ago
Smartwater Testing Ltd is rated 4.9 based on 1,143 reviews