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Smartwater Testing Ltd Reviews

4.8 Rating 951 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 951 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Dealt with enquire, 2nd time round, very quickly. Thank you
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Posted 1 month ago
Hi Ush, I have left a voice mail and will email the certificate to you. The certificate is also available in your online account which you can access using your email address. I apologise for any inconvenience caused.
Posted 1 month ago
Great service and easy to follow instructions. Will use again and will promote your service for other businesses.
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Posted 1 month ago
Required the testing to acquire the permission for short term holiday letting of a property. Smart Water service was good and result was shared. Had a small issue in acquiring the certificate but the online help chat was very quick and provided the solution quickly and easily.
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Posted 1 month ago
Easy to use, claer instructions and every step accounted for.
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Posted 1 month ago
Great service from start to finish Definitely recommend this service to anyone looking for water testing Will be using again Regards Steve
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Posted 2 months ago
Very quick and easy to follow.
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Posted 2 months ago
Easy process from start to finish.
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Posted 2 months ago
good services
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Posted 2 months ago
We have used Smart water testing kits for several years. We have found them consistently reliable, prompt with supply and collection and keeps the customer updated as required with reminders and step by step information during the testing period. Excellent service. They make it easy to ascertain the number of test kits your require.
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Posted 2 months ago
Testing kit arrived promptly. Instructions were super easy to follow with handy returns label in box for sending samples back. Whole process was very simple and straightforward so will definitely use Smartwater Testing Ltd again. Thanks.
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Posted 2 months ago
Whole process was easy and quick from point of order to receiving results. One thing that would be good to do though is to make the collection bottle level marks clearer.
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Posted 2 months ago
Quick and easy to do. The SMART way to do it and the results are quick.
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Posted 2 months ago
Excellent service, very straightforward and easy process to do.
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Posted 2 months ago
Quick and easily dealt with for my HMO
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Posted 2 months ago
Very easy and efficient service
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Posted 2 months ago
Very easy and straightforward process
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Posted 2 months ago
good service
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Posted 3 months ago
Kit was delivered to main building reception, had to pay an additional £20 when this was lost which I thought was a very high cost for a new kit
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Posted 3 months ago
Hi Laura, I'm sorry you feel that the £20 charge for providing a replacement kit is a high but we charge it to cover postage, consumables and administration time. Hopefully the remainder of the product and service met your expectations. Many thanks
Posted 3 months ago
very efficient
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Posted 3 months ago
Very quick efficient service, no problems at all.
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Posted 3 months ago
Smartwater Testing Ltd is rated 4.8 based on 951 reviews