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Smartwater Testing Ltd Reviews

4.9 Rating 1,054 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,054 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
Good service. Very simple process.
Helpful Report
Posted 1 month ago
Easy to use for sampling, much easier with a pre-paid Royal Mail Collection opstion, acknowledgement receipt and results service quick as well.. excellent
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Posted 1 month ago
Great service, easy to use. Just wahat we need as a small charity with multipul sites.
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Posted 1 month ago
Very efficient and professional service. Would definitely recommend.
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Posted 1 month ago
5 stars The information provided was easy to understand and task took very little time to complete and return. I would recommend Smartwater testing to my friends and family.
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Posted 2 months ago
Bottles arrived very quickly, when i returned them the whole process was very efficient. I received the results in a timely manner.
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Posted 2 months ago
Just what I was looking for. An easy low cost way to test water in property which has been empty for a few months before tenants move in and ensure compliance with landlord responsibilities. Very quick delivery, good instructions and very easy to contact via live chat when I had a question which was answered by a helpful person. Highly recommend.
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Posted 2 months ago
A very fast and easy service to use thank you 🤩
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Posted 2 months ago
We've used Smartwater Testing for several year, very straightforward
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Posted 2 months ago
Great service with an easy to use kit and instruction.
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Posted 2 months ago
This process works perfectly well for us. Purchased through the portal. A planned runaround 3 seperate sites and popped in the post on the same Monday. 2 weeks later we receive the results with email notification and a link back to the portal. Certificates printed and/or saved. Great.
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Posted 2 months ago
The test came extremely quickly with clear instructions on how to use it. Easy to return and the results were provided within the time scale. Much better than paying a contractor to collect and test.
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Posted 2 months ago
We have used Smartwater Testing for a number of years now and found the service easy to use and reliable
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Posted 2 months ago
We have used Smartwater Testing for a number of years now and found the service easy to use and reliable
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Posted 2 months ago
We have used Smartwater Testing for a number of years now and found the service easy to use and reliable
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Posted 2 months ago
I have been using Smart Water testing since 2022. The process is very simple, from ordering to taking/sending water samples back for testing. The certificate comes through after 2 weeks as promised. As a small company, this works for us and will happlily continue using this service.
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Posted 2 months ago
Thank you for testing our water for legionella. The process was easy and simple to follow and complete.
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Posted 2 months ago
Delivered quickly and easy to treturn. Knew quickly we were safe
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Posted 2 months ago
We have been using this service for our tennis club for several years. I like that we are reminded that a test is due, the online ability to order a test kit is easy and the kit arrives in a few days. Our samples are returned by post using the free tracked royal mail service, receipt is acknowledged and we then receive e-mail notification of the results. We can then download an electronic test certificate for our club records which we use for our annual LTA registration process.
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Posted 2 months ago
Very fast, excellent service again from the Smartwater team. Thank you
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Posted 2 months ago
Smartwater Testing Ltd is rated 4.9 based on 1,054 reviews