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Smartwater Testing Ltd Reviews

4.9 Rating 1,147 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.9
Based on 1,147 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Anonymous
Anonymous  // 01/01/2019
“Great service from start to finish Definitely recommend this service to anyone looking for water testing Will be using again Regards Steve”
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Posted 1 year ago
“Very quick and easy to follow.”
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Posted 1 year ago
“Easy process from start to finish.”
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Posted 1 year ago
“good services”
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Posted 1 year ago
“We have used Smart water testing kits for several years. We have found them consistently reliable, prompt with supply and collection and keeps the customer updated as required with reminders and step by step information during the testing period. Excellent service. They make it easy to ascertain the number of test kits your require.”
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Posted 1 year ago
“Testing kit arrived promptly. Instructions were super easy to follow with handy returns label in box for sending samples back. Whole process was very simple and straightforward so will definitely use Smartwater Testing Ltd again. Thanks.”
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Posted 1 year ago
“Whole process was easy and quick from point of order to receiving results. One thing that would be good to do though is to make the collection bottle level marks clearer.”
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Posted 1 year ago
“Quick and easy to do. The SMART way to do it and the results are quick.”
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Posted 1 year ago
“Excellent service, very straightforward and easy process to do.”
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Posted 1 year ago
“Quick and easily dealt with for my HMO”
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Posted 1 year ago
“Very easy and efficient service”
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Posted 1 year ago
“Very easy and straightforward process”
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Posted 1 year ago
“good service”
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Posted 1 year ago
“Kit was delivered to main building reception, had to pay an additional £20 when this was lost which I thought was a very high cost for a new kit”
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Posted 1 year ago
Hi Laura, I'm sorry you feel that the £20 charge for providing a replacement kit is a high but we charge it to cover postage, consumables and administration time. Hopefully the remainder of the product and service met your expectations. Many thanks
Posted 1 year ago
“very efficient”
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Posted 1 year ago
“Very quick efficient service, no problems at all.”
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Posted 1 year ago
“This service is very easy to use, as is collecting the water samples. The kit comes with clear instructions as well as an easy return system. the results (along with your certificate were received within the time frame specified . This is the scond time i have used this company and would definitely recommend”
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Posted 1 year ago
“I have found this company to be of great use when adhering to our Legionella RA. They are a minimum fuss company and actually do as they say. If you encounter any issues they will resolve the matter swifly end efficiently”
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Posted 1 year ago
“Excellent service”
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Posted 1 year ago
“First class, we are a repeat customer and so get reminders and simply follow the very clear instructions”
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Posted 1 year ago
Smartwater Testing Ltd is rated 4.9 based on 1,147 reviews