www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.35

4.4 Rating 4,022 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.4

Based on 4,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gives reasonable information about usage but assumes user has more IT knowledge than average. Would recommend looking at Manual On-Line first before purchasing hard copy.”

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Posted 2 years ago

“I am not very tech aware so some of it baffled me, but it was comprehensive.”

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Posted 2 years ago

“Much too Technical for me ( at 82 ) still ,something to browse through on these cold winter nights.”

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Posted 2 years ago

“Have been rather conservative in my rating, as am not sure it will be helpful to me. Being 86yrs of age and this is my first 'smartphone. However am sure you are doing your best and time will tell whether I can understand it.”

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Posted 2 years ago

“the manual is useful but considering the phone is for older users, I still found it complicated and could use more friendly and less technical language and illustrations.”

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Posted 2 years ago

Hello I am sorry we simply print the manual the manufacturer makes available for your phone.

Posted 2 years ago

“Would have liked more help to do things and to put things right when accidentally pressing wrong button or swipe things off”

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Posted 2 years ago

“I was hoping to teach myself how to use my cell phone by reading each page and then to follow the instructions. Wrong! It is not basic enough so I am still needing to have my son and grandson teach me.”

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Posted 2 years ago

Hello I am sorry you are not finding the manual helpful but unfortunately the manual we sent is the manual the manufacturer makes for your model of phone.

Posted 2 years ago

“Your directions are a confusing to me. I use my new phone for just that calling and receiving calls mostly! It has so much of everything else........... that I'm over looked as a strate forward user, simple and uncomplicated in my usage!!! You need less "zigzag" and more straight forward directions. I would like to see more pictures as directions!! I have tried to delete my phone messages and your directions aren't that helpful. Can't delete!! Maybe having top asked-questions in the content page would be sooo helpful. The phone makers have dropped the ball by not making directions available to users of their new products! "Self-serve sucks." I'm thankful for your dealing with their problem they created and hope to see directions made simple for users like me. Thanks, cleoa25@comcast.net”

Helpful Report

Posted 2 years ago

Hello The manual we sent you is the manual that Samsung make available on their website for you model of phone. We have no input as to the contents of the manual.

Posted 2 years ago

“The manual is comprehensive, but the type is so small that you need a magnifying glass and is preventing to concentrate on what to do to program the phone. The delivery was very prompt even it came from UK”

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Posted 2 years ago

Hello I will resend the order in A$ size for you this will make it easier for you to read.

Posted 2 years ago

“For the pages that have color diagrams in the original, it would be nice to have those pages in colour also.”

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Posted 2 years ago

Hello I am sorry we can only print in black and white.

Posted 2 years ago

“Speed of delivery, despatch and receipt- excellent. Quality of Manual and print quality - acceptable. Price – reasonable. However, one major flaw in layout: apart from a minimalist two- page ‘Contents’ at the beginning there is no way to find an answer for guidance or to a problem as there is no comprehensive Index. This, for me, is a frustrating situation as, although I can usually find the answer to what I am looking for, as a comparative newcomer to smart phones it takes a great deal of time.”

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Posted 3 years ago

Hello We have supplied the manual Samsung make available on their website for you model of phone.

Posted 3 years ago

“It has some very good information. However, the information stops short in many places explaining what to do. Some illustrations would be the best help. I ordered the book because I needed help understanding what to do. Unfortunately it doesn't fill my needs the way I hoped it would.”

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Posted 3 years ago

Hello We have sent the full user guide Samsung make available for your phone.

Posted 3 years ago

“I've had a hard time figuring out the moto g stylus 5g. I still don't understand how visual voicemail works as no icon .”

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Posted 3 years ago

“Manual is fine quaility and okay. But I think maybe the billing was messed upl Please check as there was more than one entity that collected money on this. thanks”

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Posted 3 years ago

Hello I have checked on our payment system and can see we took $27.05 on the 30th July.

Posted 3 years ago

“Would like an index”

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Posted 3 years ago

“I'm a relatively unsophisticated user so I found the manual OK but could be simpler in its approach. I haven't read all of it yet!”

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Posted 3 years ago

“An index would have been helpful-- I needed to look for what I needed in the middle of the manual..Also I was not aware of the shipping costs...”

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Posted 3 years ago

Hello We simply download and print the manual Samsung makes available for your phone. We do not have any input as to the contents of the manual.

Posted 3 years ago

“Would like more information on better use of camera, otherwise most explanations/ instructions easy to follow”

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Posted 3 years ago

“As an old senior who doesn't know computer technology I still M Having problems getting all I know it can do. But I am trying. so at this time I can only say a rating of 5. Spent a lot of money for a booklet that should come with the phone. So for that reason I will not encourage a sale of the phone.”

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Posted 3 years ago

Hello We are not the manufacturer of the phone. we simply print and send the manual the manufacturers make available on their website.

Posted 3 years ago

“My only criticism is that it was hard to read as the text is very small and some of the words were so feint that they were almost invisible.”

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Posted 3 years ago

Hello I will resend the order in A4 size for you this will increase the size of the text making it easier to read.

Posted 3 years ago

www.Smartphone-Manual.com is rated 4.4 based on 4,022 reviews