Dear Sean,Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback.
We are thrilled to hear that the phone was delivered on time and in great condition, exceeding your expectations. Our team works diligently to ensure all our customers receive their purchases promptly and in impeccable condition.
Once again, we want to express our gratitude for your support and for choosing Smart Cellular. If there's anything else we can assist you with, please don't hesitate to reach out.
Thank you, R, for your 4-star rating of Smart Cellular! We sincerely appreciate your feedback and support. We're glad to hear that you were satisfied with your purchase of two phones. We apologize for the delay in delivering one of the phones, but we're glad that you were eventually able to receive both devices. Your patience and understanding are truly appreciated. If you have any further comments or questions, please don't hesitate to reach out. Thanks again for choosing Smart Cellular!
“Overall a good service
Phone eventually arrived it’s lovely as promised pristine condition Bought as an unlocked phone- but it’s not- customer service has been good. You need to be patient with this company”
Dear [Reviewer],Thank you so much for taking the time to share your 4-star rating for Smart Cellular. We truly appreciate your feedback and are glad to hear that overall, you had a good experience with our service.
We apologize for any inconvenience caused by the unlocked phone not being as expected. However, we are pleased that our customer service has been able to assist you during this process. We understand that patience is important when dealing with this company, and we appreciate your understanding.
Once again, thank you for your support and for choosing Smart Cellular. If you have any further questions or need assistance, please don't hesitate to reach out to us. We are here to help.
Best regards,
[Your Name]
“I got a pristine iPhone 14 and it was certainly in pristine condition although with battery health at 91% I had thought this may be higher. The USB cable was missing and has been promised. Communication was easy and overall I am happy with the experience.”
Dear Chris,Thank you for taking the time to leave a 4-star rating for Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We're glad to hear that the iPhone 14 you purchased from us was in pristine condition, matching your expectations. We apologize for the battery health being at 91%; while it is still a good health level, we understand your desire for it to be higher. Rest assured that our team carefully assesses each device before listing it for sale.
We apologize for the missing USB cable, and we want to assure you that it has been promised to you. Please feel free to contact our customer service team if you need any further assistance regarding this matter.
It's great to know that the communication was easy throughout the process, making your experience smoother. Our goal is to provide top-notch customer service, and your satisfaction means a lot to us.
Thank you once again for your valuable feedback. If you have any more questions or concerns, please don't hesitate to reach out. We look forward to serving you again in the future.
Best regards,
[Your Name]
Smart Cellular Customer Support
Dear [Reviewer],Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular! We truly appreciate your support and are thrilled to hear that you are happy with our product.
We apologize for any inconvenience caused by the slower shipping. However, we are glad that our communication regarding the shipping kept you informed and up to date. Customer satisfaction is our utmost priority, and we appreciate your understanding.
Thank you again for your positive feedback and for choosing Smart Cellular. If there's anything else we can assist you with, please don't hesitate to reach out. We value your business!
Best regards,
[Your Name]
“The phone I ordered came really quickly, and was in great condition, the only problem was, was that I ordered a black phone and when it came it was lilac, I suppose I can always put a black cover on it”
Thank you, Dean, for your 4-star rating of Smart Cellular! We truly appreciate your feedback. We are delighted to hear that the phone you ordered arrived swiftly and in excellent condition. Our apologies for the mix-up with the color, but we're glad to hear that you have a solution in mind by using a black cover. Should you have any further queries or require assistance, please don't hesitate to reach out. Once again, thank you for choosing Smart Cellular!
,Thank you for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and support.
We apologize for the inconvenience caused by the missing cable charger in your package. Rest assured, we strive to provide a complete and satisfactory experience to all our customers. We will take your feedback into consideration and make necessary improvements to avoid such instances in the future.
It's great to hear that everything else related to the phone was in pristine condition. We aim to deliver top-quality devices that meet our customers' expectations.
Once again, thank you for your valuable rating and for choosing Smart Cellular. We look forward to serving you better in the future.
“I was delighted with my phone when I received it. Customer service is slow and communication could be better. They didnt provide me with the correct information regarding my delivery, it states 3-5 days delivery when ordering, but then they said its can be 7-10 days which is very misleading. But once I received my phone I was happy enough.”
Dear Mrs,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We greatly appreciate your feedback and are glad to hear that you were delighted with your phone upon receiving it.
We understand that there were some concerns regarding our customer service and communication. We apologize for any inconvenience caused by the delays in providing the correct information regarding your delivery time frame. Our team is continuously working towards improving our communication with customers and ensuring that the information provided is accurate and clear.
Nevertheless, we are pleased to know that you were happy with your phone once it arrived. We value your support and look forward to serving you even better in the future.
Thank you again for choosing Smart Cellular.
“Great experience all round, good price. Payment plan really helpful. Super fast delivery I think it was literally 2 days. Phone was better condition than expected. No complaints and I’ll tell other people about the site.”
Thank you so much for taking the time to leave us such a positive 4-star rating! We're thrilled to hear that you had a great experience with Smart Cellular. We're proud to offer competitive prices and our payment plan is designed to be convenient for our customers. We're also glad to know that our speedy delivery exceeded your expectations and that the phone's condition was better than anticipated. We appreciate your support and look forward to serving you again in the future. Don't hesitate to spread the word about us to your friends and family—we'd love to welcome them to our site too!
Thank you for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are delighted to hear that you found our phone pristine and amazing, offering great value for your money. We apologize for the delayed delivery, but we would like to express our gratitude for keeping in touch with updates throughout the process. Your satisfaction is our top priority, and we look forward to serving you again in the future.
“Very competitively priced and iPhone as described- it was pristine. Good communication from company after the initial confusion as to the dispatch date as it was delayed.”
Thank you so much for taking the time to leave this fantastic 4-star rating on Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that you found our prices very competitive and the iPhone you received was described accurately and in pristine condition. We apologize for any initial confusion regarding the dispatch date but are glad that our communication afterwards helped clarify the situation. Thank you again for your support and we look forward to serving you in the future!
Dear CG,Thank you so much for your 4-star rating of Smart Cellular! We are thrilled to hear that you had a positive experience with our service. Your feedback is truly appreciated as it helps us improve and deliver even better experiences to our customers.
We also wanted to take this opportunity to share a short text from a past delivery: "Pristine is indeed pristine." We believe this text perfectly captures our commitment to delivering high-quality services and products to our valued customers, just like yourself.
Once again, thank you for choosing Smart Cellular. We look forward to serving you in the future.
Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your positive feedback and support.
We are sorry to hear about the inconvenience you faced when placing your order and discovering that the phone you wanted was not available. However, we're glad that our refund process was prompt and that you received your money back fairly quickly.
At Smart Cellular, customer satisfaction is our top priority, and we continuously strive to improve our inventory management to avoid such incidents in the future. We value your trust in our brand and assure you that we will do everything possible to ensure a seamless shopping experience for you next time.
Once again, we truly appreciate your feedback and thank you for choosing Smart Cellular! If you have any further questions or concerns, please don't hesitate to reach out to us.
Best regards,
Smart Cellular Team
Thank you, Stuart, for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your support and feedback. We are thrilled to hear that you found a surprisingly cheap price on your refurbished phone. 👌 Your satisfaction is our utmost priority, and we will continue working hard to provide you with the best deals and service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Smart Cellular!
“My first impressions weren’t great when I didn’t receive communication or the item for almost two weeks. It seemed they had sold me something they didn’t yet have - took my money yet couldn’t fulfil the purchase. The phone was my daughter’s main 16th birthday gift so we had a deadline to meet.
However when I reached out and made this clear to customer services I was impressed by them offering me an upgrade in an available different colour. This was suitable to us and they sent it within 24hours. The phone itself was perfect - in exceptional condition and well packaged. We were enormously relieved.”
Dear Footymumx3,Thank you so much for giving us a 4-star rating for your experience with Smart Cellular. We truly appreciate your feedback.
We apologize for the initial delay in communication and the delivery of your item. We understand how important it was to meet your daughter's 16th birthday deadline, and we regret any inconvenience caused. However, we are glad that when you reached out to our customer service team and expressed your concerns, they were able to offer you an upgrade in an available different colour.
We are delighted that the new phone was suitable for your daughter's needs, and we're glad that we were able to send it to you within 24 hours. It's fantastic to hear that the phone was in exceptional condition and well packaged, giving you a sense of relief.
Once again, thank you for your valuable feedback and for choosing Smart Cellular. We're here to assist you with any future needs.
Best regards,
The Smart Cellular Team
“An easy and smooth transaction. The phone has been used for the past 2 months and performing well. The reason for the 4 stars and not 5 is due to the phone being sold in ‘pristine’ condition. This may be only for functionality but pristine to me would indicate its appearance also. The phone had quite a few surface scratches on the screen when it arrived which to me would not warranty a ‘pristine’ rating. Obviously it was not used with a screen protector previously. We had one ready and waiting so thankfully it disguises them. Other than that we are pleased.”
Thank you, Caroline, for your 4-star rating of Smart Cellular! We appreciate your feedback and are delighted to hear that your transaction went smoothly. We are glad to know that the phone has been performing well for the past 2 months. We understand your concern about the 'pristine' condition and apologize for any disappointment caused by the surface scratches on the screen. We assure you that we strive to accurately depict the condition of our products. Nonetheless, we are glad to hear that your screen protector helps to disguise them. Thank you for choosing Smart Cellular, and we hope to serve you again in the future.
Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your feedback and are thrilled to hear that you were very pleased in all departments.
Your satisfaction is our top priority, and we are committed to providing excellent service and products to our valued customers like you.
If there's anything else we can do to enhance your experience with Smart Cellular, please don't hesitate to reach out to us.
Once again, thank you for your positive rating and for choosing Smart Cellular. We look forward to serving you in the future.
Thank you so much for your fantastic 4-star rating and for taking the time to share your experience with Smart Cellular. We sincerely appreciate your feedback and support.
We apologize for any inconvenience caused by the delay in your phone's arrival. We understand that waiting longer than originally stated can be frustrating. However, we are thrilled to hear that once your phone did arrive, you were very happy with it.
At Smart Cellular, customer satisfaction is our utmost priority, and your satisfaction is a great accomplishment for us. If there's anything further we can assist you with or if you have any other feedback, please don't hesitate to reach out.
Once again, thank you for choosing Smart Cellular. We truly appreciate your support and hope to serve you again in the future.
“Bought I Phone 13 described as being in excellent condition which it was.Couldn’t fault customer service.Phone arrived on time and company were easy to deal with.”
Thank you so much for your kind words and for giving Smart Cellular a 4-star rating! We truly appreciate your feedback.We're thrilled to hear that you had a positive experience with us and that the iPhone 13 you bought was in excellent condition. We take pride in providing accurate descriptions and delivering high-quality products to our customers.
We're also glad to know that our customer service exceeded your expectations. We strive to provide excellent support throughout your purchase journey, and we're happy that we were able to assist you effectively.
Punctuality is one of our top priorities, so we're pleased that your phone arrived on time. Additionally, we always aim to make the buying process as hassle-free as possible, and we're glad that we were able to provide you with a smooth experience.
Once again, thank you for choosing Smart Cellular. We appreciate your business and hope to serve you again in the future. Please don't hesitate to reach out if you have any further questions or concerns.
Thank you so much for your wonderful 4-star rating and taking the time to review Smart Cellular! We really appreciate it. We strive to provide good customer service and offer great prices for excellent phones. It's fantastic to hear that you had a positive experience with us and that the delivery was on time. We truly value your support and hope to serve you again in the future.
