“Recently purchased a iPhone 11 in pristine condition and although there was a delay of six days in delivery due to stock shortages I received mine now and honestly to look at it you would think it was brand new
I am highly delighted with the purchase and would hesitate to recommend the site to family and friends”
Dear David,Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular. We greatly appreciate your positive feedback and recommendation.
We're thrilled to hear that you recently purchased an iPhone 11 from us and that it arrived in pristine condition. We apologize for the delay in delivery caused by stock shortages, but we're glad that you finally received your phone and are satisfied with its condition. It's wonderful to know that it looks brand new!
Your support and satisfaction mean a lot to us, and we're grateful that you would recommend our site to your family and friends. If there's anything else we can do for you, please don't hesitate to let us know.
Thank you once again, and we look forward to serving you in the future!
“Good Service
Phone sent 24 delivery.
Phone arrived on time but unfortunately had a faulty ear speaker.
Spoke to customer service and returned the phone, Was given an option to have a full refund or an equivalent replacement. Opted for the replacement. New phone was sent the same day that they received the faulty one back by next day delivery.
Spoke to Tim in customer service who kept me updated on the process and arranged my postage refund. Replacement phone was of the same grade as the first one I ordered pristine condition.
Pleased with the service I received I’ve just ordered a iPhone 13 as well from them.”
Dear David,Thank you so much for your 4-star rating of Smart Cellular! We appreciate your feedback and are thrilled to hear about your positive experience with our service.
We are sorry to hear about the issue with the faulty ear speaker on your phone. However, we are delighted to know that our customer service team was able to assist you promptly and offer you options for a full refund or replacement. We are glad that you opted for the replacement and that it was sent to you on the same day that we received the faulty phone, ensuring a quick turnaround.
It is great to hear that Tim from our customer service team was able to keep you updated throughout the process and even arranged your postage refund. We take pride in providing excellent customer service and we are glad that Tim went above and beyond to assist you.
We are also pleased to know that the replacement phone was in pristine condition and of the same grade as the first one you ordered. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations.
Thank you once again for your review and for choosing Smart Cellular. We are grateful for your trust and support. If you have any further questions or need any assistance, please do not hesitate to reach out to us.
Best regards,
The Smart Cellular Team
Dear Patrick,Thank you for your kind 4-star rating of Smart Cellular! We greatly appreciate your feedback and are delighted to hear that your phone arrived quickly and in good condition. We apologize for the slight inconvenience caused by the sticky power button, but we assure you that we are always striving to provide top-quality products. We are glad that you are overall satisfied with your purchase and we hope to continue serving you in the future.
“Good all round service.
The first phone I received had a faulty speaker. Sent it back and was offered a refund or a replacement.
Took a replacement which was dispatched to me the same day they received the faulty one back.
Spoke to Tim in customer service through the whole process. My postage is getting refunded to me and I was kept up to date with the replacement steps at all times.
I am happy with the product and the service I received that I’ve just ordered a iPhone 13 as well. This was dispatched the next day to me by 24 hour delivery.”
Thank you, David, for your 4-star rating of Smart Cellular! We appreciate your feedback and are thrilled to hear that you received good all-round service. We apologize for the issue with the faulty speaker on your initial phone, but we're glad that our team was able to offer you a quick resolution by providing a replacement. It's great to know that Tim from our customer service department was helpful throughout the process. We're also pleased to hear that you were kept updated on the replacement steps and that your postage will be refunded. We take pride in providing excellent products and service, and we're delighted that you're happy with both. Your iPhone 13 has been dispatched via 24-hour delivery. Thank you for choosing Smart Cellular once again!
Dear Devinder,Thank you for taking the time to rate Smart Cellular with four stars. We appreciate your feedback and are pleased to hear that you found our services to be of good overall value for money. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.
Thank you once again for choosing Smart Cellular.
Thank you for taking the time to leave us a 4-star rating for Smart Cellular. We appreciate your support and are glad to hear that you were satisfied with our service. We strive to provide good delivery time on all orders, and we're glad to know that this aspect met your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you again for choosing Smart Cellular!
“Purchased iphone 12 (pristine condition). Opted for Smart Cellular as a lot cheaper than CEX. Phone was perfect and as described with not a scratch/mark. Very pleased with product supplied. Plan on buying a second. Only issue was postage is quite slow, seems a delay from being ‘despatched’ to Royal Mail receiving it.”
Dear Jonathan, Thank you for your 4-star rating and your kind review of Smart Cellular. We sincerely appreciate your feedback and we are thrilled to hear that you are pleased with your purchase of the iPhone 12 in pristine condition. It's great to know that our prices were more affordable compared to CEX and that the phone arrived in perfect condition as described, without any scratches or marks.
We apologize for any inconvenience caused by the delay in postage from being 'despatched' to Royal Mail receiving it. We understand that timely delivery is important, and we appreciate your patience in this matter. We will take your feedback into consideration and strive to improve our shipping processes to provide a more efficient service in the future.
We look forward to serving you again for any future purchases, and don't hesitate to contact us if you have any further questions or concerns.
Thank you once again for choosing Smart Cellular.
Dear Robin,Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your feedback and are thrilled to know that you had a positive experience with us.
We couldn't agree more with your statement on the "good packaging, good phone, decent battery." Our team works diligently to ensure that our products are carefully packaged, so they arrive in perfect condition. We are glad that you found our phone to be of good quality and that the battery met your expectations.
Once again, we appreciate your support and hope to serve you again in the future!
Dear Devinder,Thank you so much for leaving us a 4-star rating for your recent purchase at Smart Cellular. We truly appreciate your support!
We are delighted to hear that you found our product to be a good value for money. At Smart Cellular, we strive to provide high-quality and affordable options to our customers. Additionally, we are thrilled to know that our product has also contributed to reducing waste and preventing items from ending up in landfill. As a company, we are passionate about promoting sustainability and environmental consciousness.
Thank you once again for your positive feedback. We value your satisfaction and look forward to serving you again in the future!
Dear Gary,Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and support.
We are thrilled to hear that you found your Pristine iPhone 11 to be exactly as described - pristine! It's wonderful to know that you were satisfied with its condition and the way it was packaged. We take great care in ensuring that our products arrive at their destination in top-notch condition.
We also aim to provide timely delivery, so we're delighted that your order arrived in good time. Customer satisfaction is our top priority, and we're glad to have met your expectations.
Thank you again for choosing Smart Cellular, and we look forward to serving you with any future needs!
“Recently purchased an iPhone 11 in a pristine condition and although there was a delay of six days from purchase to delivery I was very pleased when the phone arrived
I could not tell the difference between this phone and a new one so for price paid am very happy with the outcome and would gladly purchase again from this company
I would recommend this company to family and friends”
Dear David,Thank you so much for your wonderful 4-star rating of Smart Cellular! We truly appreciate your feedback and are glad to hear that you recently purchased an iPhone 11 in pristine condition. We apologize for the slight delay in the delivery, but we're delighted that you were pleased when the phone finally arrived.
It brings us immense joy to hear that the phone exceeded your expectations and that you couldn't tell the difference between it and a new one. Our goal is to provide high-quality products at affordable prices, and we're thrilled that you found the outcome to be satisfactory. We would be more than happy to serve you again in the future!
Lastly, thank you for recommending our company to your family and friends. Your support means the world to us. If there's anything else we can assist you with, please don't hesitate to reach out. We're always here to help!
Dear reviewer,Thank you so much for taking the time to leave us a 4-star rating for Smart Cellular! We truly appreciate your feedback and support.
We also wanted to mention that we are delighted to hear that you found our delivery to be fast and the product to be as described. We strive to provide the best service possible, and your satisfaction is our top priority.
If you have any further questions or need assistance, please don't hesitate to reach out to us. We look forward to serving you again in the future!
Warm regards,
Smart Cellular Team
Thank you so much for providing us with a four-star rating for Smart Cellular! We truly appreciate your time and effort in sharing your positive experience with us. It's great to hear that your purchase arrived on time and that the product met your expectations. We're also glad to know that you found the price to be reasonable.
At Smart Cellular, we always strive to provide excellent service, prompt delivery, and high-quality products at competitive prices. Your feedback motivates us to continue our efforts in delivering the best possible experience to our valued customers.
Once again, thank you for choosing Smart Cellular and for your wonderful review. If you have any further comments or questions, please feel free to reach out to us. We're here to assist you.
Dear Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your support and are glad to hear that you are satisfied with our service so far.
Service all good so far. We are committed to providing excellent customer service and ensuring that your mobile experience remains smooth and seamless. If there is anything else we can assist you with or if you have any feedback to share, please don't hesitate to reach out.
Once again, thank you for choosing Smart Cellular. We value your business and look forward to serving you even better in the future!
Best regards,
Smart Cellular Team
Dear Jackie, Thank you so much for taking the time to rate Smart Cellular with 4 stars. We truly appreciate your feedback and are glad to hear that you had a positive experience with us.
It's fantastic to hear that you are planning to buy more phones from our website in the future. We look forward to continuing to provide you with excellent products and service.
Thank you again for choosing Smart Cellular. We hope to serve you again soon!
Thank you so much, Seamus, for your four-star rating of Smart Cellular! We greatly appreciate your feedback and support. Delivered on the next day, we're thrilled to hear that the phone you received matches the description perfectly. If you have any further questions or require any assistance, please don't hesitate to reach out. We value your satisfaction as our top priority. Thanks again, and have a fantastic experience with your new phone!
Dear Steven,Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you are happy with our service.
We are particularly pleased that you found our 18 months warranty offering for our products to be beneficial. We strongly believe in providing our valued customers with top-notch quality and peace of mind, and it's wonderful to know that our warranty policy has contributed to your satisfaction.
Thank you once again for choosing Smart Cellular. If there's anything else we can do to further enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future!
“I am delighted to share my experience I am very pleased with the purchase! It's great that the phone was in excellent condition, and had a positive experience with the service and pricing.”
Hi,
Thank you very much for your review, we greatly appreciate your time.
We are happy to let you know that Smartcellular is running the Next Day Deals Offer for the whole month.
Please don't forget to grab your next smartphone at the best price from the best place.
Free wireless pack with all the orders placed between 08th March and 30th April, and Get extra £15 Off, use code : NEXT15 with every purchase.
Visit our website for the best deals: https://www.smartcellular.co.uk/next-day-deals
For any issues or queries please email us at sales@smartcellular.co.uk
Dear Mary,Thank you so much for taking the time to rate Smart Cellular with 4 stars. We really appreciate your feedback and are thrilled to hear that you had a positive experience with us.
"Excellent service and a great way to replace an iPhone. You save hundreds of pounds, isn't it amazing."
Your kind words mean a lot to us, and we're delighted that our service provided you with such value for money. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thanks again for choosing Smart Cellular!
“I had the issue with phone was resolved with the help of customer service. A responsive and effective customer service team can make a significant difference in your overall experience”
Dear Emily,Thank you so much for giving Smart Cellular a four-star rating! We truly appreciate your feedback and are happy to hear that you had a positive experience with our customer service team.
We understand that issues with phones can be frustrating, but we are glad to hear that our customer service team was able to assist you and resolve the problem. Our goal is to provide responsive and effective support to all our customers, and it's great to know that their efforts made a significant difference in your overall experience.
We value your satisfaction and will continue striving to deliver excellent service. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again!
