Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit A1 Herrick Way, Cheltenham, Gloucestershire
Rating: 4.94

4.9 Rating 2,285 Reviews

99 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,285 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

0800 677 1100

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 20th March 2026

260

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Scanned the net for the best offer on sonos products, these guys did me proud with the whole shabam. ....got it set up was stressful for me coz ime crap with tech stuff.....BUT OMFG ,purchased sound bar sub and 2 pay 5s.....two words ....nothing better.....orgasmic”

Helpful Report

Posted 9 years ago

“SHS is the best shopping experience I've ever had. The shop is designed to be clear, simple and comprehensible. I got a deal of a good price and great service. The rest' left was just to wait for my order to be fast delivered (within one day!). A perfectly packed peace of sound I was looking for and found.”

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Posted 9 years ago

“Great service, friendly staff - all round good eggs!”

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Posted 9 years ago

“Listened to and reacted to customer enquiry. Top next-day service”

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Posted 9 years ago

“Prompt answering of questions and advice via the live chat and very quick delivery of the products purchased.”

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Posted 9 years ago

“I asked for some guidance and was advised effectively and efficiently,I made the purchase and everything that was advised actually happened. A perfect on line transaction.”

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Posted 9 years ago

“Amazing customer service, speedy delivery & the best priced quality products around!”

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Posted 9 years ago

“Smart Home Sounds made me happy by: 1) Customising a Black Friday deal for the item that I wanted; and 2) Helping sort out its courier, when an attempt to deliver to the wrong address initially led to the order being refused. But... I was not happy that Smart Home Sounds (marginally) beat its Black Friday offer the very next week (and for everybody). What kind of a loyalty discount was that!?”

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Posted 9 years ago

“Excellent price, good delivery service. They honoured my request to send the item a day later (to ensure I'd be in when it arrived) - something that many larger companies seem incapable of doing.”

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Posted 9 years ago

“This is the second time i have bought my Sonus Play 5 from Smart Home Sounds. The online chat was really informative and helpful and the best thing was next day delivery. You can't fault the service and if your a loyal customer you get a further discount. What more can you ask for. Be back again very soon for the Sonus PlayBar.”

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Posted 9 years ago

“Excellent customer service. They phoned to tell me that prices had reduced overnight the morning after I ordered and gave me the lower price.”

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Posted 9 years ago

“Excellent, great communication, also use a very good delivery company (which there are very few!). Many thanks Chris”

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Posted 9 years ago

“Delighted as I have been in the past buying from here. Simple ordering process, goods delivered next day with good tracking in place and regular email updates. Perfect.”

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Posted 9 years ago

“Excellent Service, ontime with delivery & great product”

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Posted 9 years ago

“Great deal, arrived in 2 days. No hassle!”

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Posted 9 years ago

“Offered a discount on VinylPlay turntable, delivered the very next day and had very good support on their website for how to hookup to a Sonos system as instructions with the turntable were slightly sparse..”

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Posted 9 years ago

“Chat service on line was exception and the speed of service and delivery excellent - well done !!”

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Posted 9 years ago

“Excellent service as always!”

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Posted 9 years ago

“Amazingly good service. Had a chat online with one of the guys, very helpful. I placed my order in the afternoon and the goods were delivered before 9:00am the next morning so you can't get a faster delivery service. I purchased Sonos products and will in the future come back for other purchases as the service is excellent and there is no point shopping around for a better price, there isn't one!”

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Posted 9 years ago

“An Item was missing. I was promised everything as per the purchase agreement. The team have been in contact which is a good thing but still not received my missing item”

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Posted 9 years ago

Smart Home Sounds is rated 4.9 based on 2,285 reviews