Smart Home Sounds Reviews

Name: Smart Home Sounds
Address: Unit A1 Herrick Way, Cheltenham, Gloucestershire
Rating: 4.94

4.9 Rating 2,370 Reviews

99 %

of reviewers recommend Smart Home Sounds

4.9

Based on 2,370 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Smart Home Sounds:

At Smart Home Sounds we are experts in everything audio visual.
We focus on quality and service to a wide range of clients, priding ourselves on being at the forefront of new technology for the home.

Visit Website

Phone:

01242903655

Email:

info@smarthomesounds.co.uk

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Smart Home Sounds 5 star review on 25th October 2026

Ross

Smart Home Sounds 5 star review on 22nd August 2026

265

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These people are the best if your not up on tec like me64years old you cant go wrong so helpful david”

Helpful Report

Posted 7 years ago

Hi David, Thanks so much for taking the time to leave a review of Smart Home Sounds. It's always a pleasure to assist our customers when it comes to advice pre and post sales, so I am glad you found this service useful. If you ever need any more Sonos in the future, it would be a pleasure to help you! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Bought a Sonos Beam. Best price on the web. Ordered 3pm in the afternoon and it arrived by 10am the following morning. Great service and great product. Thank you!”

Helpful Report

Posted 7 years ago

Hi David, Thanks so much for taking the time to leave your review of Smart Home Sounds. Great to hear you're enjoying the product and pleased that your delivery arrived so quick! If you ever need any Sonos in the future, please don't hesitate to get in touch and it would be a pleasure to help you. Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“The Service was excellent but product awful. Smart Homes did their best but still cannot get the Alexa or Google to run properly. 4 stars for Smart Home 1 for Sonos Beam”

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Posted 7 years ago

“Best price I could find. Website clear and web chat worked really well. Product arrived as promised, well packed and tracking delivery though DPD was very accurate. Product first rate as expected. Would thoroughly recommend, if you are in doubt about buying online, don’t be with these guys. I’d use them again without hesitation.”

Helpful Report

Posted 7 years ago

Hi Simon, Thank you for taking the time to leave a positive review of our company. Your comments really make a difference and I am so glad you found the whole experience great from start to finish. Glad you are enjoying your Sonos Sub and if you need any assistance with your future Sonos purchases, I'd be happy to help! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“First class service both in the communication and delivery - highly delighted with the Sonos products purchased.”

Helpful Report

Posted 7 years ago

Hi Brian, Thank you for taking the time to leave a review of our company. It's great to hear that you found the communication first class. We've been working hard on this particular element over the last few months, so I'm glad this has paid off! Also, I'm pleased that you're delighted with Sonos, it's a great system. If you ever need any help with purchasing your future Sonos products, please don't hesitate to get in touch! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Great service, very speedy and ran through the options via webchat and gave great advice, would definitely use them again.”

Helpful Report

Posted 7 years ago

Hi Barry, Thank you for taking the time to leave a review of our company. It's great to hear you found our advice useful, helping you to decide between the options. Thanks again for your order and if there's anything else I can help with regarding Sonos in the future, please don't hesitate to let us know! Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Great service from Smart Home Sounds. I found their website easy to use and packed with information about the products. Delivery was the next day. Impressed and I use you again!”

Helpful Report

Posted 7 years ago

Hi Cameron, Thank you so much for taking the time to leave a review of our company. We've recently had a website upgrade so glad to hear that you found our website a positive experience! Also glad to hear delivery went smoothly. Hope you are enjoying your turntable with Play:5. It's a fantastic set up! If there's anything I can help with in the future regarding Sonos, please don't hesitate to let me know. It would be a pleasure to assist. Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Excellent service, everything as advertised”

Helpful Report

Posted 7 years ago

“Very friendly and professional chap Jonathan was very good and a pleasure to discuss my requirements. I wish other people could be as polite and customer focused as this gentlemen is. I had a great experience a few times now with them and I will be a returning customer. The delivery was first class and very thorough and nothing was too much trouble in dealing with myself. Had an excellent service. Thanks”

Helpful Report

Posted 7 years ago

Hi Lee, Thank you for taking the time to leave a review of our company and also for the kind comments. It was a pleasure to help you with your system and I look forward to helping you with your future purchases. Kind regards, Jonathan @ Smart Home Sounds

Posted 7 years ago

“Excellent website, quick service. I had to ask for a particular invoice for a Sonos promotion and phone service was excellent.”

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Posted 7 years ago

“Smart Home Sounds is an excellent company and never fails to impress me with its knowledge of the product and customer service. Thanks.”

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Posted 7 years ago

“Incredibly fast delivery. Very helpful when I asked a question. Thank you very much. Couldn’t face asked for more .”

Helpful Report

Posted 7 years ago

“First class service from Smart Home Sounds. I received my two items as promised the next day, no fuss, no problem. If all could be like this! Many thx.”

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Posted 7 years ago

“Brilliant apart from deko pay rubbish to deal with big thanks to jess”

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Posted 7 years ago

“Excellent service, the amp arrived the next day as promised and was well packaged.”

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Posted 7 years ago

“Outstanding product at a good price, backed up with fantastic customer service and support from Tom and Jonathan. Thank you.”

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Posted 7 years ago

“Exelent customer service.great prices.and speedy delivery service.would definitely recommend”

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Posted 7 years ago

“Very fast service”

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Posted 7 years ago

“Highly recommended 👍🏻”

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Posted 7 years ago

“If I could give this company 6 stars then I would by far the best customer service I have ever came across, they will go above and beyond to help you with anything you need and ensure you get the best possible deals their email response is fantastic and you never have to wait long to have your questions answered free next day delivery & a 6 year warranty is a brilliant service too I highly recommend this company to anyone who wants to buy a new sound system”

Helpful Report

Posted 7 years ago

Smart Home Sounds is rated 4.9 based on 2,370 reviews