Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.82

4.8 Rating 9,460 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 9,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Koch-Chemie, CARPRO, Rupes, Bilt Hamber, Autoglym, Auto Finesse, Chemical Guys, Gtechniq, Malco and many more) & over 2,000 products.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 26th May 2025

Stephen Chamberlain

Slim's Detailing 5 star review on 25th May 2025

Robert Sheldon

Ethan Malvern

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a medium sized Wheel Woolies brush from Slim's. It arrived promptly and in perfect condition. I was very disappointed with the actual size of the item however, as it appears much bigger in the images, but there is no real indication as to the size other than that of the handle in the description. Had I known the medium sized brush was so small, I would have ordered a large one instead.”

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Posted 5 years ago

“Supposed to have got a next day delivery, still waiting 4 days later. Ive only give them 3 stars as they have responded to me and blamed the delivery company.”

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Posted 5 years ago

“Service from slims has been good, the delivery on the other hand has been shocking! Jobs have been lost due to the poor judgement of to the drives leaving parcels at addresses no where near where I live”

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Posted 5 years ago

“Good products but no reward points with my purchase”

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Posted 5 years ago

$Read Slim\'s Detailing Reviews$

Thank you for you review. We contacted customers last week to let them know that our points system is currently unavailable. This will be up and running again next week and we will be back dating customer accounts to add reward points for their orders. Many Thanks, Slim's

Posted 5 years ago

“Ive given Slims 5/5 on previous reviews however my last order (4th) placed will only receive 3/5. Reason(s) are 1 item was displayed as in stock but was not, this was explained by a phone call but after I had paid. My order was dispatched from 2 different sites on different days but the most annoying issue for me is my e-mails being ignored! Sent 3 with no reply, all my items have been delivered safely, customer service is my priority guys.”

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Posted 5 years ago

“I would definitely purchase more products from yourself if the delivery costs weren't so high. I live 30 miles north of Aberdeen, near Peterhead. £7.50 for delivery to the "highlands" is honestly a joke. Especially considering the highlands are 100 miles north west of my location......”

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Posted 6 years ago

“Great service of the purchase - Poor experience with the resetting of passwords and no response from support to ask the same. Thanks, Mark”

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Posted 6 years ago

“Order was fast but still waiting trade account ...”

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Posted 6 years ago

“Products are good Price is good Delivery was dandy Website is simple and easy to use Would have been 5 star but had a problem when returning to get some more gear. I made an account first time round then next time I wanted to order I must have forgotten my password and the reset would send me any emails (I've check and double checked my email is correct) and wont let me use it as a guest so I effectively can't buy from them anymore unless I make a new email address so I've just got to go elsewhere I'm afraid. But if it wasn't for this I would highly recommend them, just don't make an account.”

Helpful Report

Posted 6 years ago

$Read Slim\'s Detailing Reviews$

Hi Steve, Thanks for your review. A member of our team should be in touch shortly to fix the issue you experienced with the online account. Many Thanks, Slim's

Posted 6 years ago

“Upon placing the order I was extremely pleased. Upon receiving the items I was left slightly disheartened as I’m missing the spray nozzles for the car pro products purchased.”

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Posted 6 years ago

“Delivery was top notch. Sales staff helpful and knowledgeable. But order was missing the trigger and a detail brush that according to Bilt Hamber should have been included. Anyway I didn’t pursue brush and the trigger arrived after the weekend. So all in all okay”

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Posted 6 years ago

“Quality products at good prices. Postage costs a bit questionable. I was charged postage to Scottish highlands, mate Fife ain’t the highlands believe me, it’s the Central Belt despite what you’re post code matrix says”

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Posted 6 years ago

“All the products I have seen are well priced and rrp. Delivery was great, although the tracking number didnt work... packaged awesome! nice £50 minimum for free delivery, considering its APC next day, that's not a bad minimum order. I missed an item from my order and immediately rang up to ask to add it on, where I was told basically they couldn't be bothered finding my order to sort it out. thought that was very lazy, especially when I'm trying to give them more business... overall a meh experience. super happy with the items, but this is a review of slims, not bilt hamber.”

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Posted 6 years ago

$Read Slim\'s Detailing Reviews$

Hi William, Thank you for your review. At the moment we are experiencing a huge increase in orders, customer calls and emails, as well as restricted staff numbers so unfortunately although we are trying our best, it may not be possible to action requests like order additions at the moment. Apologies if the reasons for this were not communicated clearly to you on your call. We always try our best to accommodate customer requests where possible and we hope if you purchase from us again in the future you'll find the service meets your expectations. Many Thanks, Slim's.

Posted 6 years ago

“Skins sticks great items but I’ve had 3 bad experiences with past orders where items were missing which reflects my rating for this review unfortunately”

Helpful Report

Posted 6 years ago

$Read Slim\'s Detailing Reviews$

HI Paul, thanks for your review. We always appreciate feedback even when, unfortunately, it has not been a positive experience. This is not the service we expect our customers to receive, issues of course do arise but 3 times is unacceptable. We will take your comments on board and look into what may have caused this. Thanks again for getting in touch. Thanks, Slim's.

Posted 6 years ago

“Hi great products as before , but dissatisfied with delivery, I paid extra for two day delivery, and it took one week to arrive.. No problem with delay , but don’t think I should have paid for the two day delivery”

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Posted 6 years ago

“Products arrived promptly but two emails I sent trying to contact the company were ignored. A shame, but I won’t be shopping here again.”

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Posted 6 years ago

“Received the review email without my order being dispatched/delivered yet. Not a great start.”

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Posted 6 years ago

$Read Slim\'s Detailing Reviews$

Thank you for taking the time to review our service. Like all businesses we are experiencing unprecedented difficulties not seen in the 63 years we have been established. I am sorry that your order took longer than expected to arrive but our amazingly committed staff’s safety is our priority and the social distancing laws are being strictly abided to which is slowing down some of our processes. Our dedicated couriers are also doing an incredible job delivering our parcels and in most areas are managing to do this almost as quickly as normal but in some areas I know they are struggling with staff but still continue to deliver a quick service for which we applaud them. We cannot guarantee next day delivery at the moment but will continue to do our best to get your products to you efficiently if you place an order again in the future. Thanks Andrew Moring, Slim’s Marketing Director

Posted 6 years ago

“Decent service under extraordinary circumstances. I added a comment to the order reminding the team to include a trigger for AF Oblitarate. The trigger was supplied although it did not fit the new AF bottle. Also would be very helpful if it stated in the description whether it came supplied with or without a trigger espescially if the directions for use instruct you to spray the product.”

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Posted 6 years ago

$Read Slim\'s Detailing Reviews$

HI David, thanks for your review, I will ask a member of our team to get in touch and check the trigger that was sent to you and get a new one out that fits the bottle. Many Thanks, Slim's.

Posted 6 years ago

“dont see why had to pay 7.50 for 2 day delivery and did not arrive till the 4 th day”

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Posted 6 years ago

“Would love to review but itens have not arrived yet. best J”

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Posted 6 years ago

Slim's Detailing is rated 4.8 based on 9,460 reviews