Slim's Detailing Reviews

4.8 Rating 8,368 Reviews
96 %
of reviewers recommend Slim's Detailing
4.8
Based on 8,368 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Slim\'s Detailing Reviews

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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As the new distributor for CarPro you really need to have better supply in stock and the full range of products or you are letting the entire country down as to ease of access of these phenomenally excellent products. I've very disappointed to see products missing from your website, and low or no stock for many weeks. Despite the current crisis there is no issue to receiving items form overseas, so it shouldn't be used as an excuse if you are going to be the only CarPro distributor and uphold this brand place and reputation in the UK. 3 working days to ship when everyone else is still able to do at least 48 hours is also disappointing. Frankly you shouldn't be the CarPro reps if you cannot provide the service, so I really hope these are just growing pains, and that you work out the bugs.
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Posted 3 years ago
Thanks for your review and your concern about our stock holding of, to use your words phenomenally excellent CarPro products, we completely agree with that statement by the way! I will respond to all your points as follows. Discussions to take over distribution with the outgoing CarPro UK stockist began just before lockdown, at that point we had good stocks of the range and were in a good position to take over their stocks and any increased sales. Lockdown happened and the UK demand for car cleaning products trebled on our website overnight, CarPro UK also experienced an increase in sales at this point draining the stocks they had to transfer to us as well. As I write this today we have received their stocks and have increased our CarPro sales lines to over 220 lines on our website adding over 30 products since the transfer of business. We have an order on the water over 6 weeks now since South Korea reopened for business, it takes 10 weeks to get here from South Korea and we have airfreighted stock to help keep up with demand during this period as well. This does negate any profit in the range for us but we will continue to do this to make sure we keep up with current high demand. As I check stocks today we are out of 9 products on the website so about 4% of lines are unavailable, we would like this to be 0% but continue to experience high demand. As to your point about 3 working days to ship you have read our message on the website wrongly, we ask for people to allow 3 days to chase a shipment as couriers have been experiencing high workloads and we cannot guarantee next day delivery at the moment we are currently packing all orders for next day delivery and most customers are receiving their order next working day or at worst within 48 hours. I hope this response shows you how serious we are about our position as CarPro UK stockists and that you continue to purchase their phenomenally excellent products from us. All the best, Slims Customer Service
Posted 3 years ago
Rubbish l have still not received it four working days later and was supposed to be next day delivery
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Posted 4 years ago
Having completed my Detailing course in Oct 2015 with Slims. Which was a brilliant. I now have a successful Detailing business based in Surrey which is growing very fast. I would like to thank everyone at slims for all the help. Service is spot on delivery times on products are amazingly fast and there's always some one friendly on the end of the phone to deal with. Over all a GREAT company which is miles better than most out there. Thanks
Slim's Detailing 5 star review on 18th July 2016 Slim's Detailing 5 star review on 18th July 2016
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Posted 7 years ago
My first order from slims detailing, free postage and next day delivery, extremely happy and will be ordering again next time Thanks
Slim's Detailing 5 star review on 21st May 2016 Slim's Detailing 5 star review on 21st May 2016
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Posted 7 years ago
Hey bud - thanks for the great review! We appreciate it. Great pictures, appreciate you sharing them. All the best - The Slim's Team.
Posted 7 years ago
Parcel came very quickly and was well wrapped. Had everything that I wanted at a good price. Will be using again for more detailing stuff when I need to buy more. Thank you again
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Posted 8 years ago
I'm Bitterly disappointed with the service. I placed my order on the 17th May.. Its now the 27th May and have not received anything, And have had no lines of communication in the slightest, despite my numerous attempts at contacting via email and telephone. Order #100001069 As a matter of urgency I would like a response.
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Posted 8 years ago
I purchased some CarPro products as a Christmas gift. The ordering process was straightforward & the items were dispatched promptly. The range of products available is astonishing, there is something for every budget & need. I would absolutely recommend Slim's Detailing for your detailing needs.
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Posted 3 months ago
Thanks again Slim’s great service quick deliver and all on the build up to Christmas… Slim’s Detailing are my go to supplier when I need to order.
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Posted 3 months ago
Ordered a couple of products at midnight and they were delivered on the morning of the day after. Superb. Will absolutely use Slims again.
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Posted 3 months ago
Bought a car and had been seeing youtube videos recommending certain products, found out that Slims stocked all of the car detailing specific products e.g. Koch Chemie Pol Star, CarPRO etc. On top of this great prices + next day delivery was an added bonus. Website had everything I needed so will definitely be coming back to order more P.S. car basically feels brand new now!
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Posted 3 months ago
Super quick dispatch & next day delivery of my order, really impressed with this level of service. THANKYOU
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Posted 3 months ago
Quick delivery, good quality of products. Thank you
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Posted 3 months ago
Arrived on time well packaged superb service 10/10
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Posted 4 months ago
Excellent purchase and very quick delivery
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Posted 4 months ago
Very good product at great price . Very fast delivery too great thanks so much will use again top seller..
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Posted 4 months ago
I have ordered a quite a few times from slims and order is always on time and everything is packed securely
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Posted 4 months ago
Purchased a snow foam lance for my pressure washer, choosing the adaptor that was advertised as fitting with my pressure washer (Bosch). It turned out that the adaptor did not fit, and I was told that I should have bought one that was advertised for Black and Decker. Slims refuse to take any responsibility for the misleading advertising on their website, and advise that I'll need to return the product at my cost. Overall a very disappointing experience - most companies would own their mistakes, but not Slims. Needless to say, won't be ordering from there again.
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Posted 4 months ago
Have used slims for a while now and love what they do, however I was disappointed to find that I had lost all my points due to lack of activity on my account , I injured my back and had a year away from detailing losing over 4000 points. Didn't even realise they had a time limit
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Posted 1 year ago
Excellent service.delivered next day will be ordering again and would recommend them for all your detailing needs.
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Posted 2 years ago
Thanks to slimes for my recent order. Was dispatched promptly and arrived very well packaged. Also impressed with courier as was given a 2 hour window when it would arrive and option to live track parcel. Will definitely order again.
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Posted 3 years ago
Slim's Detailing is rated 4.8 based on 8,368 reviews