Slim's Detailing Reviews

4.8 Rating 8,367 Reviews
96 %
of reviewers recommend Slim's Detailing
4.8
Based on 8,367 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Slim\'s Detailing Reviews

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Good choice of products, but very slow delivery especially for £7.50 charge for two day delivery, now 5 days and no sign of delivery. Also ordered products from Gtechniq on same day with free delivery and arrived within two days. Not much technical knowledge as couldn’t answer on phone if snow foam bottle would fit PA lance as not heard of PA brand, will find out when order arrives. Also had £17 of points to use but can’t use with easter sale code which worked out better deal.
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Posted 1 week ago
No issues with product but delivery service rubbish. Didn’t turn up on the day/time advised, someone waited in. Following day waited in again, nothing showed up. Parcel left with builders a few doors down!! Luckily they bothered to bring it round! Very poor!!
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Posted 5 months ago
I have not received my order, #SD183584 Please advise present status You might think of asking for customers' views when you have delivered their goods.
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Posted 6 months ago
Good stock levels at a reasonable price, unfortunately, they use APC as their couriers who will not leave a package in a Brown Bin even though there are signed receipts accepting responsibility for the delivery inside. When I questioned Slim:s Detailing about this they stated it was because of the value of the order £138 Naw mate I had that week had a £600 MST intake delivered an AMG Wagner intercooler£2160 and several other items all left in that location and it is covered by CCTV, Also since Covid I have never had one courier refuse to leave a parcel
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Posted 6 months ago
FedEx delivery very poor. Nothing received so far, very disappointed
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Posted 9 months ago
Although it was a Bank holiday weekend I’ve still not received my package after one week and there is no tracking update?
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Posted 1 year ago
Offer new customers 10% off 1st purchase so you enter your details sign up for the discount order the item then it says this product isn't available for the discount? But its to late then because you get spam emails from everyone they have passed your details to. I'm sticking with auto finesse you dont get clowns there.
Helpful Report
Posted 1 year ago
Hi Anthony, Thank you for your review. We do state all the product exclusions on the signup box before you supply any information. I am unsure what spam emails you are referring to as all customer information complies with our Privacy Policy & GDPR. You will only ever receive emails directly from Slim's, no other third parties. You are also welcome to unsubscribe at any time using the link on the bottom of emails or contacting us directly and we will do this for you. Kind Regards The Slim's Team
Posted 1 year ago
It’s Friday 3rd of December evening and still haven’t received my order Which I placed on Sunday
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Posted 2 years ago
Placed 2 orders 2 days apart. The 2nd order arrived straight away but I’ve had no despatch confirmation for the 1st order. Called customer service who said it had been despatched and will chase the courier and get back to me but I’m still waiting. 5 stars for the 2nd order, 0 stars for the bigger and more expensive order that is now in no mans land..
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Posted 2 years ago
Good choice of products and good prices, however, haven't received my order. Courier has been out for delivery since Friday, can't contact the courier on the weekend, can't rebook a delivery because they haven't even bothered to let me know they've took it back to the depot. Don't know where my order is, very poor choice of courier.
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Posted 2 years ago
Wrong size, should write size of disk, not pad. Can not fit, because of the inside edges. Couldn't see it on picture
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Posted 2 years ago
Delivery was fast. The product seems to have gone off or something as it is lumpy in the bottle! We usually source all products through our trade with AF but they were out of stock on this occasion.
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Posted 2 years ago
Always the same problem with a courier, can't leave parcel when there is nobody in home... again and again... Collection in store is even worse, missing item's, can't replace them or no answer at all...
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Posted 2 years ago
Hi, The discount code I was given from the company that detailed my car did not work. I thought the delivery cost was high and the reload bottle has no spray head supplied.
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Posted 2 years ago
cannot provide proper review as yet, due to sub contractor used by APC for deliveries, who do not deliver when they say they will. great service by yourselves, but let down by your delivery company, If i was a professional detailer, i would not be happy.
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Posted 2 years ago
Hi I’ve still not received my order ??
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Posted 2 years ago
Great choice of products however my order arrived and one of the products had leaked over several others marking and ruining some not to mention the 500ml bottle I ordered in which was the one that leaked and now has only about half left in it, I am currently waiting to hear if they will help me out to fix this
Helpful Report
Posted 2 years ago
Thank you for your review. We are sorry to hear about your order. We try our very best to protect liquid products, but unfortunately, sometimes spillages occur if the parcel gets thrown around during transportation. This is out of our control, but we will do our best to rectify this problem with you. Regards, Slim’s Team
Posted 2 years ago
No drying towel in delivery, me the customer have only been informed by the packing list ( one to follow) . Still not been informed of time of delivery, but happily took my money. Won’t be using again . Drying Towel ????
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Posted 3 years ago
Thank you for your review. If you are still without, please feel free to contact us (with your order details to hand) and we can certainly look into this for you. Regards, Slim’s Team
Posted 2 years ago
I still have not got my order even though it’s saying it’s delivered! Will not be the first place I go to for ordering products next time.
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Posted 3 years ago
Thank you for your review. If you are still without, please feel free to contact us with your order details and we can certainly look into this for you. Regards, Slim’s Team
Posted 2 years ago
I have order a full set of equipment to wash my car, and the only drying towel that I needed is broken on arrival. And the shop doesn’t have any another towel in stock as well. Now I have to order another towel from another shop....
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Posted 3 years ago
Slim's Detailing is rated 4.8 based on 8,367 reviews