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Slim's Detailing Reviews

4.8 Rating 9,460 Reviews
96 %
of reviewers recommend Slim's Detailing
4.8
Based on 9,460 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Slim\'s Detailing Reviews

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Koch-Chemie, CARPRO, Rupes, Bilt Hamber, Autoglym, Auto Finesse, Chemical Guys, Gtechniq, Malco and many more) & over 2,000 products.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

Write Your review

Slim's Detailing 5 star review on 26th May 2025
Stephen Chamberlain
Slim's Detailing 5 star review on 26th May 2025
Stephen Chamberlain
Slim's Detailing 5 star review on 26th May 2025
Stephen Chamberlain
Slim's Detailing 5 star review on 26th May 2025
Stephen Chamberlain
Slim's Detailing 5 star review on 26th May 2025
Stephen Chamberlain
Slim's Detailing 5 star review on 25th May 2025
Robert Sheldon
Slim's Detailing 5 star review on 25th May 2025
Ethan Malvern
258
Anonymous
Anonymous  // 01/01/2019
I used slims as i got recommended by a family member. I placed an order on sunday and it got delivered friday, which i thought was quite slow in this day and age. I opened the package up on the saturday and realised a item was missing. Nothing was said in the delivery and no email. Today 9 days later i get a tracking note from Apc for the missing item. No email or apology from slims to say sorry about late delivery etc. Not overlyimpressed with the customer service or delivery timescale. I will use them 1 more time but if the same happens next time, then i will shop elsewhere. Plenty of others that will look after there customers better. Come on slims don't ruin a great reputation you have.
Helpful Report
Posted 5 years ago
2 day delivery resulted it the package being delivered 6 days later
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Posted 5 years ago
Great product but says next day delivery in most cases , but why did it take 3 days to dispatch then get next day delivery?
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Posted 5 years ago
Thank you for your review. We have seen an increase in orders this month as the weather changes and we are also continuing to stick to Government COVID-19 guidelines, which does slow our process down somewhat. We do highlight possible delays both on the website and on any emails we send to manage our customer expectations, our team are working to despatch orders as fast as possible. Regards, Slim’s Team
Posted 5 years ago
Had to ring up to chase my order and when it did arrive one of items was wrong. I did receive the correct item after I had rang again.
Helpful Report
Posted 5 years ago
Thank you for your review. We are sorry for the mix-up, we will try to make sure that doesn’t happen again. Glad that it has now been rectified for you. Regards, Slim’s Team
Posted 5 years ago
Products as expected and prices as fair as anyone but delivery want as swift as I would like and will factor this in when considering any future orders.
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Posted 5 years ago
Good price but still awaiting my order. Will use again though.
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Posted 5 years ago
Fast service , competitive pricing,but disappointing customer service .the member of staff was unhelpful ,and when asked about a technical question regarding (purchased) product, would only confirm what product was listed as As I write this DPD have confirmed delivery of product,but I think I have ordered a product not quite suited to my requirement. Item in question was over £550.
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Posted 5 years ago
Would be good if the courier APC turned up when they said they would, still waiting..nearly 45 mins late. Not great for your first order.
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Posted 5 years ago
Whole bundle of products ordered and received, packed really well. 5☆ Customer service let it down, ordered after 3pm so expected to wait an extra day, when contacted for an update on my order, replied were very timely and blunt, didn't seem interested to help. Will order again but will make sure it is well in advance of requiring a top up as delivery seems to be as and when they feel like picking/packing and posting.
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Posted 5 years ago
I was given the impression that I would get the 10% discount on my first order. Despite asking Slims to “gimme that code” no discount was forth coming.
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Posted 5 years ago
Detailing bag came with a few marks on which I had to wipe clean
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Posted 5 years ago
Microfibre towels were not correct colour ordered. Not the end of the world. But I like to differentiate towels for different jobs. Disappointing.
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Posted 5 years ago
All items delivered as promised. However the clarify glass cleaner from CarPro did not come with a spray head so I can’t use it until I have one. Come on CarPro!
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Posted 5 years ago
Great fast delivery, but i paid more than I would have done from Ebay i could have got it delivered for £20.95 Inc postage so it's Ebay for me in future
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Posted 5 years ago
Found the web site difficult to navigate. Product excellent!
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Posted 5 years ago
Ordering was simple enough but delivery a different them paid £4.95 for only to go to wrong address luckily someone brought it to me 4 days 3 days later 🙄
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Posted 5 years ago
This is the first time I have used Slims they have a good range of products The order arrived quickly my only issue was with the delivery. I had no notification about the delivery until the delivery driver was outside my empty house! I checked the Slims website that morning and it said it had not been dispatched. The delivery was left in a safe place so it was ok in the end.
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Posted 5 years ago
Great product Delivery never arrived next day like stated online
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Posted 5 years ago
Well, your normally very good but we ordered 2x Carpro Quartz Skin ceramic coat packs on Friday las week and we only got the Wednesday afternoon this week! Caused us a lot of grief with our client. Mark Mills SuperCar PPF Invoice number CVW5136734
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Posted 5 years ago
You are the main supplier of CarPro products in the U.K. and you are always out of stock on major things. It’s really very poor. Improve your stock. Also the corner cutting is very apparent. Receiving an ancient nearly expired bottle of ech2o and only getting one spray head when buying 2 very expensive bottles of carpro fabric is just being cheap guys.
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Posted 5 years ago
Slim's Detailing is rated 4.8 based on 9,460 reviews