Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.83

4.8 Rating 8,969 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 8,969 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Meguiar's, Autoglym, Auto Finesse, Dodo Juice, Chemical Guys, Gtechniq, Swissvax and many more) & over 1,000 products with the most advanced Rewards scheme in the market.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 26th May 2025

Stephen Chamberlain

Slim's Detailing 5 star review on 25th May 2025

Robert Sheldon

Ethan Malvern

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi, I opened the box on my return from work, everything I ordered was in the box apart from the 4 nozzle attachments for the: (Slim's Detailing Stubby Trigger Gun & Nozzle Kit with Connector - Karcher × 1 Stubby Trigger). The item had the Karcher attachment already attached but shows it separate on the images on you website. I searched all the other items, the brown paper inner packaging, under the bottom box base flaps and nothing? I’m absolutely fuming as I paid £78 for this item and the nozzles were not there! I emailed Slim’s on Thursday evening but all I got was an email stated; “You have recently made a purchase from Slim's Detailing. We hope you enjoyed our website, your Slim's branded package arrived in top nick with all the goodies you wanted” Well that will be my last time ordering from this company An unhappy customer Craig”

Helpful Report

Posted 4 days ago

“Shocking service unfortunately , first time I have used you and probably won’t use you again. Ordered £300 worth of stuff. It got delivered but they needed a code and wouldn’t leave the parcel with me, even showing my drivers license. He said it would be redelivered the next day which I was ok with. Then I had a message to say that the parcel was being sent back to suppliers.”

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Posted 1 month ago

“The parcel did not arrive at all. DPD sent it back to Plymouth Depot without contacting me. Obviously only one delivery attempt. Allegedly, you gave them the wrong address. I am convinced it was the driver's fault. I phoned DPD and said so during the conversation. They said they would get in touch with you about the "wrong address". I doublechecked on your website. I gave you my correct address. Please put things right with DPD. I need the 3M Polish&Wax.”

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Posted 2 months ago

“Supposedly made a purchase, which I haven't. Seems like the account may have been hacked and this seems possible given the spam being received.”

Helpful Report

Posted 2 months ago

$Read Slim\'s Detailing Reviews$

Hi Chris, Thank you for your review. We would just like to reassure you that your account has not been hacked or any orders placed. We recently conducted an exercise to archive older orders, in the process of this a number of automated review emails were generated and sent to group of customers associated to previous orders. We have tried to go through and identify the affected customers and contact them but haven't made it through the list yet. Again, just to reassure you that your information is safe and secure. We are very sorry for any inconvenience it has caused. Thanks The Slim's Team

Posted 2 months ago

“Ordered a few micro fiber pads for a job, allowed 5 days for delivery and no sign of the pads, job cancelled,not happy! Very poor indeed,never had this issue when slims used APC this was fed ex”

Helpful Report

Posted 2 months ago

“Unfortunately my first order and experience was very bad, damaged bottle cap with korosol spilled all over packaging, wrong item sent, spray sealant without applicator even if showing on website with applicator, tried customer contact number but it’s not contact number is voicemail and despite leaving messages no one called back, very disappointing would not recommend due to mistakes and not existing customer care.”

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Posted 4 months ago

“Total waste of money !! Left my windscreen covered in streaks thay took ages to get off”

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Posted 4 months ago

“Sorry I can’t comment as I ordered on 31st dec and have not received them ! Iv tried to track the 2 items and fed express say they delivered to the wrong address? Should have been here Friday ? Now there saying Monday ? What a disaster? Poor delivery time and poor communication! Sorry I won’t use you again”

Helpful Report

Posted 5 months ago

“Items not received FedEx have delivered them to a wrong address”

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Posted 8 months ago

$Read Slim\'s Detailing Reviews$

Hi Geoffrey, We are sorry to hear about your issues with our courier. Please get in touch with our customer service team on 0333 222 9944 and they will be happy to resolve this for you. Many thanks, The Slim's Team.

Posted 8 months ago

“Order not received will leave an amended review if and when I receive it.”

Helpful Report

Posted 1 year ago

“Purchased a snow foam lance for my pressure washer, choosing the adaptor that was advertised as fitting with my pressure washer (Bosch). It turned out that the adaptor did not fit, and I was told that I should have bought one that was advertised for Black and Decker. Slims refuse to take any responsibility for the misleading advertising on their website, and advise that I'll need to return the product at my cost. Overall a very disappointing experience - most companies would own their mistakes, but not Slims. Needless to say, won't be ordering from there again.”

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Posted 1 year ago

“Utter idiots they sent me some clay lube with the wrong size nozzle again!! I wouldn't recommend Slims Detailing to anyone🙄”

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Posted 1 year ago

“I normally use Slimms detailing for all my products and haven’t had any issues. However my last order had some issues. It was delivered on time however the delivery box was soaking wet and the Auto Finesse Spritz bottle inside was empty due to the top being very loose. Whoever packed the box didn’t check tighten the cap. When I phoned Slimms telephone number, option 2 on the menu, after waiting 20 minutes for someone to answer I gave up. Not very good Customer Service.”

Helpful Report

Posted 1 year ago

“RIP off merchants clearly shows 3 bottles of products for £34 upon arrival 1 terrible service false advertising”

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Posted 1 year ago

$Read Slim\'s Detailing Reviews$

Hi Jason. We apologise that you feel misled by our website. The cover image on our product pages show all possible sizes that we have or have had in stock. When adding an item to your cart, it shows the size that you have selected in the dropdown and this size is also visible when viewing your cart at checkout. Again, we offer our apologies that this was not clear to you and we are sorry this caused a negative experience for you with our store.

Posted 1 year ago

“Ordered on Thursday, paid for Saturday delivery and isn’t getting delivered till Thursday. Won’t be home so the order will be going back”

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Posted 1 year ago

“Never had a problem until my last order they knowing sent out damaged goods with a part missing and sent the wrong pad size. We all have bad days but it’s how you rectify the situation and I found that poor in this case.”

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Posted 2 years ago

“I bought a product and paid £5 for delivery but when it arrived the lid wasn't secured at it had leaked inside the packaging (the lid wasn't secure). I contacted Slims who offered me 10% off my next order. There was no offer to replace the product, discount the product or refund the delivery charge. Very disappointing. This was my first, and last purchase from Slims.”

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Posted 2 years ago

“sorry not recived yet.”

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Posted 2 years ago

“Due to the delivery issues i will be ordering from elsewhere next time”

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Posted 2 years ago

“I will write a review once you have responded to my email sent at 0556 this morning, thank you!”

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Posted 2 years ago

Slim's Detailing is rated 4.8 based on 8,969 reviews