Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.82

4.8 Rating 9,447 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 9,447 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Koch-Chemie, CARPRO, Rupes, Bilt Hamber, Autoglym, Auto Finesse, Chemical Guys, Gtechniq, Malco and many more) & over 2,000 products.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 26th May 2025

Stephen Chamberlain

Slim's Detailing 5 star review on 25th May 2025

Robert Sheldon

Ethan Malvern

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product leaked, reached out and no reply”

Helpful Report

Posted 2 weeks ago

“Awful sent wrong product when I called was told they needed to investigate... sorry but you sent the wrong item rectify it then investigate don't leave me without my order whilst holding my money”

Helpful Report

Posted 3 weeks ago

“Good afternoon the item I bought did not fit at all conpletey wrong waist of my time”

Helpful Report

Posted 3 weeks ago

“I received my delivery from Slims Detailing and an item that I received was the wrong. I have emailed them to get a replacement. They don't rely to messages. Very poor customer service. It seems like they don't care once they've taken your money. I should of looked at other reviews before wasting my money with this company!”

Helpful Report

Posted 1 month ago

“Hello, I’m surprised to receive this review request because I still haven’t received my order. I have already opened a support ticket, but I haven’t received any response. I also have no information about where my shipment is or when it is expected to arrive. Could you please check the status of my order and provide me with an update as soon as possible?”

Helpful Report

Posted 1 month ago

“Was sent an opened bottle of Phat Neut, emailed them and nothing back. I am sure it is an oversight but the lack of response to this is not acceptable”

Helpful Report

Posted 1 month ago

“Still not received , not happy poor service ,ordered last Sunday. Not able to answer further questions as not received”

Helpful Report

Posted 1 month ago

“One of the Bilt Hamber products leaked over everything else in the box. let that slide but then noticed the 3" DA backing plate kit fit my machine but the vibration caused by it made it unuseable. I've emailed customer services a week ago to return it but had no response.”

Helpful Report

Posted 2 months ago

“This company has ripped me off, paid for goods and not received. They claim to have put it in the box and then blame me for the missing items. Complaint seems rather quiet.”

Helpful Report

Posted 3 months ago

“Item broke (sticky bit came off the drill bit) so could not finish the job, raised a complaint and no one bothered to address it, although I appreciate the is a 3M product this company did not care the item was not fit for purpose so would not buy again.”

Helpful Report

Posted 3 months ago

“I am a registerd customer with previous purchases. I was very dissapointed after recently spending nearly £60.00 and having a £2.00 credit you refused to add a detailing brush which cost under £2.00 to my order but was very straight in telling me that I would have to purchase the brush as a new order with the posting cost of nearly £5.00. I was so upset I nearly returned my order. You went as far as asking me if I made the request to add the item to my order which I sent to you as proof that I made the request before you shipped the items but with the firm NO you are not willing to add the brush, it appears to me that all you see is making a profit rather that customer satifaction. Goodbye Slim's I will not be buying from you again.”

Helpful Report

Posted 5 months ago

“Unfortunately, part of the order was damaged. Packaging wasn’t the best and communication has been quite poor to try and resolve the issue.”

Helpful Report

Posted 6 months ago

“Hopeless, placed an order on Thursday for Saturday delivery, paid £8.50 extra, got notified on Friday on a delivery on Monday. Slim’s don’t answer emails so go elsewhere is my advice.”

Helpful Report

Posted 6 months ago

“Just picked my parcel up and half of the order is missing. No invoice in the box or an email to say when and where the missing order is. Had to call them to find out where the missing items are. They are not sure if the rest of my order is on the way or not dispatched yet. This is my first order with your company and not really a good start. Would make sense to add a delivery invoice to the order or send an email to customers stating part shipment and when to expect the missing items. Hopefully I will receive the rest of my order soon.”

Helpful Report

Posted 10 months ago

“I have emailed regarding my missing parcel case. Still haven’t got a reply.”

Helpful Report

Posted 10 months ago

“Poor customer service, I called to talk about my trade account and was promised a call back but no call. Made an order and still haven’t received it two weeks later.”

Helpful Report

Posted 1 year ago

“Ordered what is shown as two spray heads in pictures on the website only to receive one. Then im told the description says “ head” so extremely misleading and expensive for just one. Don’t trust the pictures on the website”

Helpful Report

Posted 1 year ago

“Ordered Bilt Hamber Auto foam and a sticker for my wash bucket. Sticker never turned up.”

Helpful Report

Posted 1 year ago

“My products say they have been delivered but haven’t by fedex”

Helpful Report

Posted 1 year ago

“It has been four days since order placed and it is still yet to be shipped.”

Helpful Report

Posted 1 year ago

Slim's Detailing is rated 4.8 based on 9,447 reviews