Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.82

4.8 Rating 9,460 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 9,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Koch-Chemie, CARPRO, Rupes, Bilt Hamber, Autoglym, Auto Finesse, Chemical Guys, Gtechniq, Malco and many more) & over 2,000 products.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

Write Your review

Tell us how Slim's Detailing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Slim's Detailing 5 star review on 26th May 2025

Stephen Chamberlain

Slim's Detailing 5 star review on 25th May 2025

Robert Sheldon

Ethan Malvern

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my order polish was out Of date!!!!”

Helpful Report

Posted 5 years ago

“Very difficult to remove”

Helpful Report

Posted 5 years ago

“Beställde en vara för två veckor sedan. Har inte fått bekräftelse, jag har mailat och frågat var paketet är, har fått en paket-id, när jag spårar med numret så finns det inte.”

Helpful Report

Posted 6 years ago

“Still haven't received them.. No info on where they are or when they are being delivered.”

Helpful Report

Posted 6 years ago

“Tried to contact about an order I have not received, I also do not have any order information but nobody has returned my calls! Poor service”

Helpful Report

Posted 6 years ago

“I placed my order on the 16th of June and I still have not received it. After contacting on the 25th and being told a replacement will be sent out that day and still nothing has arrived. Not even an update or apology. Shocking”

Helpful Report

Posted 6 years ago

“Issue with purchase. Called spoke to someone who agreed with my issue and was promised a call back. No call back no response to three emails Also no one answers the phone. Expect a lame excuse about COVID-19 to be the reason but took my money quick enough though.”

Helpful Report

Posted 6 years ago

“First time I have used Slim's. Unfortunately their delivery partner APC has lost my package and having informed Slim's I've had no response on update. Now looms like I will have to use PayPal resolution centre to get a refund. I understand parcels can go missing, but the lack of customer support is very disappointing.”

Helpful Report

Posted 6 years ago

Helpful Report

Posted 6 years ago

“It has been over 10 days now since I first tried to create an account and place an order on their e-shop, but their web-page is unresponsive. To be exact, their e-mail confirmation is not sending any e-mails. Moreover, their "Contact us" form does not accept any submissions.”

Helpful Report

Posted 6 years ago

“Drying towels scratched my car; washed with bio ; still scratched!!!!!!!!”

Helpful Report

Posted 6 years ago

$Read Slim\'s Detailing Reviews$

Hi, thanks for your review. If you could get in touch with us at marketing@slimsdetailing.co.uk and let us know what towel you had an issue with we would be happy to help. Many Thanks, The Slim's Team

Posted 6 years ago

“Ordered items on the 29th May and received a text message from courier telling me my items would be delivered on the 2nd June between 10:00-14:00. I received nothing. Notified Slims of non-delivery the following day and every day thereafter up until the 9th June with and got absolutely nowhere. They promised to phone back on numerous occasions, and these quickly became broken promises, They blame the courier, but my contract is with Slims not the courier. I have contacted my bank and have asked for a chargeback, failing that it is my intention to take them to the small claims court, i will not let it lie. AVOID AT ALL COSTS”

Helpful Report

Posted 6 years ago

“Tried to order product that was in stock after sending in new trade account forms ...to be told you cant have any of the items in stock as they are reserved for existing clients !! Perfect sales prevention and business growth response! Appalled at response to what was going to be a new account for you. Sean Adams - Silverpoint Limited”

Helpful Report

Posted 6 years ago

“Only ordered a single item . Value was £1.35. However postage was £5!”

Helpful Report

Posted 6 years ago

“Awful customer service.”

Helpful Report

Posted 6 years ago

“Awful customer service.”

Helpful Report

Posted 6 years ago

“I haven't received my order a week after ordering wasn't expecting fast delivery but have emailed to ask about my order and still awaiting a reply I did email Friday morning so hopefully will get a reply on Monday but as a first time customer I have to say so far I am disappointed with the lack of communication”

Helpful Report

Posted 6 years ago

“I ordered an scangrip light which when I opened it the seal on the box was broken. The light it's self looked second hand with marks and bits of fluff on it. I must say I felt very disappointed that a professional company would have left this happen.”

Helpful Report

Posted 6 years ago

“The products are excellent. The way it was delivered was a bit poor to be honest. 3 items which would have fit all in the same box came in 3 different boxes. I had the first 2 delivered on one day with a receipt showing all. Had to call up and find out that they sent them out separately which would have cost them more in money for post and packaging so yep. It also said next business day delivery for orders over an amount which I surpassed and I waited longer. Other then that, the products are perfect.”

Helpful Report

Posted 6 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. We are currently experiencing huge numbers of orders whilst working with a reduced number of staff due to COVID-19. Due to this its taking us a little longer to process orders, our priority is keeping our staff safe, which I am sure you will understand. We have tried to highlight this on the website as much as possible to manage expectations around next day delivery. Also due to the high level of orders our stock levels are fluctuating more than normal. So sometimes its easier and quicker for us to send your order out from a few of our different branches, as opposed to sending it all into one place and then dispatching your order (which would take more time and delay your order further). Many Thanks Slim's

Posted 6 years ago

“Awful !,, paid for next day delivery 4 days later still not received item”

Helpful Report

Posted 6 years ago

$Read Slim\'s Detailing Reviews$

Thank you for taking the time to review our service. Like all businesses we are experiencing unprecedented difficulties not seen in the 63 years we have been established. I am sorry that your order took longer than expected to arrive but our amazingly committed staff’s safety is our priority and the social distancing laws are being strictly abided to which is slowing down some of our processes. Our dedicated couriers are also doing an incredible job delivering our parcels and in most areas are managing to do this almost as quickly as normal but in some areas I know they are struggling with staff but still continue to deliver a quick service for which we applaud them. We cannot guarantee next day delivery at the moment but will continue to do our best to get your products to you efficiently if you place an order again in the future. Thanks Andrew Moring, Slim’s Marketing Director

Posted 6 years ago

Slim's Detailing is rated 4.8 based on 9,460 reviews