Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.82

4.8 Rating 9,460 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 9,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Koch-Chemie, CARPRO, Rupes, Bilt Hamber, Autoglym, Auto Finesse, Chemical Guys, Gtechniq, Malco and many more) & over 2,000 products.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

Write Your review

Tell us how Slim's Detailing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Slim's Detailing 5 star review on 26th May 2025

Stephen Chamberlain

Slim's Detailing 5 star review on 25th May 2025

Robert Sheldon

Ethan Malvern

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spent £600 on a single order, still waiting for it to be delivered phoned them up and they claim to have so so many orders to process Whilst on the phone the woman said the order hasn’t even been picked yet so couldn’t provide a delivery date Absolutely shocking won’t be buying again from them Enquired about a optional extra for a tool James said I’ll call the supplier now and will get back to me via phone Guess what still waiting for that call James”

Helpful Report

Posted 5 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. We saw an overwhelming increase in orders over the Bank Holiday weekend and we are also continuing to stick to Government COVID-19 guidelines which does slow our process down somewhat. We do highlight possible delays both on the website and on any emails we send to manage our customer expectations, our team are working to despatch orders as fast as possible. Regards, Slim’s Team

Posted 5 years ago

“Generally slims is great and I’ve had no issues but I still haven’t received my order”

Helpful Report

Posted 5 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your review. We received a large volume of orders during our Easter promotion and because of this, some parcels have taken longer than hoped to be received. Hopefully, you have received your order by now? We apologise for the delay. Regards, Slim’s Team

Posted 5 years ago

“Not had the goods yet 😩”

Helpful Report

Posted 5 years ago

$Read Slim\'s Detailing Reviews$

Posted 5 years ago

“Been waiting a week for my order still not arrived got recommended here by a family member after a good experience with slims but will be going back to my other suppliers.”

Helpful Report

Posted 5 years ago

“Poor delivery wait. Normally a clean your car customer, I was sent a 10% off email by slims ahead of the Easter weekend and having used my points on my last CYC order decided to give slims a go. Despite spending £123 at midday the Wednesday before a BH weekend I’m still waiting for my package to arrive. Even slims must think I have my package as I’ve been sent the “we hope you liked your package give us a review” email. I appreciate post can be slow around bank holidays but without any noticeable option to select different shipping options at check out I’m amazed it’s still not arrived and according to tracking info not further than “confirmed”. I placed an order at CYC at the same time Wednesday as slims were out of stock on a couple of items I wanted for my weekend detailing job, despite selecting their slowest and cheapest shipping option, it arrived next day! Will be sticking with CYC from now on.”

Helpful Report

Posted 5 years ago

“Hi yes I would like and enjoy the item I have ordered, but it’s a little problem I still don’t have it! Supposed to get it Wednesday then I had an email that is gonna be yesterday and nothing still waiting. Rang delivery people they “recon” is gonna be delivered on Tuesday the 6th. Obviously I’m not happy and in that case I don’t recommend Slim’s Detailing.”

Helpful Report

Posted 5 years ago

“Received my order today, 1 box wasn’t delivered due to a leak, I emailed to chase up about what’s was going to happen as I haven’t heard anything but didn’t get a response so I phoned and explained, got told I didn’t email them! There was a Item on my order confirmation email but not in the box or even the invoice. I’ve emailed over my missing items with a picture of the invoice, I haven’t heard anything back, still unaware of when I’ll receive my missing items. Terrible communication skills. I will definitely not be using again !”

Helpful Report

Posted 5 years ago

“I had taken a day off work to take delivery of the items bought from sims and nothing arrived and to add insult to injury its been well over a week now and still no refund from them. Buyers avoid as i wont be using them again.”

Helpful Report

Posted 5 years ago

“My recent order arrived with a single low cost item missing. I sent an email and called about the omission. I even made a follow up call. It’s been over week since first contact with no contact and indication of a resolution. I think this is pretty poor. I expected them to acknowledge the error and just send me a replacement. Disgraceful customer service. Will never use again!”

Helpful Report

Posted 5 years ago

“I ordered a present with next day delivery almost 2 weeks ago. And Christmas Eve has still not arrived even though for the last 2 days they’ve sent me tracking links to follow it and still not turned up.”

Helpful Report

Posted 5 years ago

“I haven’t received my parcel?”

Helpful Report

Posted 5 years ago

“Terrible customer service poor delivery time still have a in answered email wouldn’t use again”

Helpful Report

Posted 5 years ago

“Still not received items which was needed for tomorrow’s job so will now have to be returned! Order was placed on 28th! Says next business working day it’s now been 4 business working days!”

Helpful Report

Posted 5 years ago

“My delivery was 2 days late, I had a job on and was expecting the product to complete the job, my customer was not happy.”

Helpful Report

Posted 5 years ago

“2 Items purchased 1 item not in stock even though offered on the website. Item price refunded. Second item sent but the shipping costs were almost the price of the item. Won't be buy here again ! The item shipped was only purchased to make the shipping costs worthwhile could have got it anywhere and I still need to purchase the other item.”

Helpful Report

Posted 5 years ago

“not safe to use”

Helpful Report

Posted 5 years ago

“I can’t write a review if it hasn’t appeared. I could have gone to Halfords.”

Helpful Report

Posted 5 years ago

“Ordered specifically before the weekend . The delivery guy took a photo of the front door but never rang or knocked . Rang slims and they said he couldn’t Re deliver for some reason. Therefore I never received anything all weekend . Thanks Slims very helpful .... not !!!”

Helpful Report

Posted 5 years ago

“Ordered £140 worth of goods for next day delivery, it seems Slims dispatched OK but their courier APC absolutely failed on every level. No delivery, no up to date tracking info, no card or contact of any sort. Checked CCTV and can not see anyone attempting a delivery. Chased them and eventually got an emailed response they would 're-deliver!!' 5 days later. Slims these guys are letting you down big time. At time of writing this still nothing delivered.”

Helpful Report

Posted 5 years ago

“Shocking guys. Appalling infact ,made a order for a detail to take place you guys sent me one item of a full Arsenal of items to cover a detail package. First time this is happened & maybe the last as I shall question buying from you guys again! David @carclinc”

Helpful Report

Posted 5 years ago

Slim's Detailing is rated 4.8 based on 9,460 reviews