Made phone call to number from the website that was marked as adress from Enfield branch that I took from SLIMS Enfield Google map search. Wonted to get some information on DAS 6 PRO that I intended to purchase. Was told they can send me by post next day but althoug I live in Watford and it's about 35-40 minute drive I decided to come to store and have look, have feel in my hand and maybe to buy some other stuff. Lady told me over the phone yes that's perfectly fine. On arrival I hit closed door with information that store is closed for public. Managed to get to talk to some of the staff who told me that numberI I called from their website is actually from Coventry. Have to made my purchase over the phone without being able to go to the store and see other stuff they have. Ok understandable with situation that's going on althoug I was feeling frustrated for not being told about that and wasted my journey to Enfield. After I purchase DAS 6 power + I was left with product that was I believe good but box that was not factory sealed but was open and damaged, sander/polisher was dirty that made me believe they sold me product that someone returned or else. It was already late when I arrived around 4pm and they closed soon after I made my purchase so couldn't make complain. I honestly expected better from company with such good reviews and that actually prompt me to come to the store personally. I genuinely feel disappointed.
4 years ago
Slim's Detailing has a
4.8
average rating
from
8,381
reviews
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