Slim's Detailing Reviews

Name: Slim's Detailing
Address: Unit 2 Baird Road, ,, Enfield
Rating: 4.82

4.8 Rating 9,460 Reviews

96 %

of reviewers recommend Slim's Detailing

4.8

Based on 9,460 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

$Read Slim\'s Detailing Reviews$

About Slim's Detailing:

Meticulous Car Care & Detailing Products Since 1957. Stocking more than 40 brands (Including, Koch-Chemie, CARPRO, Rupes, Bilt Hamber, Autoglym, Auto Finesse, Chemical Guys, Gtechniq, Malco and many more) & over 2,000 products.

Visit Website

Phone:

0333 222 9944

Email:

marketing@slimsdetailing.co.uk

Location:

Unit 2 Baird Road, ,
Enfield
EN1 1SJ

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Slim's Detailing 5 star review on 26th May 2025

Stephen Chamberlain

Slim's Detailing 5 star review on 25th May 2025

Robert Sheldon

Ethan Malvern

258

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, Good products. Slightly expensive and packaging too large meaning postage was expensive also.”

Helpful Report

Posted 9 years ago

“Happy with the delivery but unfortunately dispatched a wrong item ordered chemical guys stopper air freshener and dispatched chemical guys stopper suds instead.”

Helpful Report

Posted 9 years ago

“First time purchaser: Everything ordered came through OK but one of the spray pump bottles did not work properly and was leaking all over the place and I was unable to stop it!! I returned the pump and thought that at this point I would be refunded but I was told it was working fine and they returned it to me. On its return it did work perfectly so I assume it was just swapped. Another item I ordered: A manual spray bottle (came without the bottle) - you have to look closely at what you are buying as the picture on the website was of a the bottle and the hand spray (that twists on to the bottle) - what good is that to me??? All in all, and even with a bit of communication with their sales dept, I will be looking elsewhere for my detailing products. I don't have the time to waste to scrutinise their description to make sure the pictures show the correct product and if I return something I don't expect a quibble - just my money back - no questions asked. This would have saved me from looking elsewhere as there are so many other companies selling the same product.”

Helpful Report

Posted 9 years ago

“Recently placed a order for a detailing kit, the web site said everything was in stock, the following day I received a call telling me the orbital polisher was not available and I was offered another machine and this would be £10 cheaper, reluctantly I accepted the machine... The order was a day late in coming but it was very well packed and the txt notifications is great. Never received the £10 refund........”

Helpful Report

Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Hi Andrew, Thank you for your message, unfortunately sometimes refunds can take a number of working days to clear back to your account. If you have still not received your refund please get in touch with us on enquiries@slimsdetailing.co.uk and we will look at it immediately. Many thanks, Slim's.

Posted 9 years ago

“Good range of product, great delivery time, just a shame the advertised 10% initial order discount wasn't applied as advertised.”

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Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Thank you for your message. We do have some exclusions on the 10% first order code which are listed on the checkout page and on the discount code pop up, if something you were trying to order was not highlighted here please let us know so we can look into it for you. Many Thanks, Slim's.

Posted 9 years ago

“I would have gave a 5star rating but my order came over the £50 to qualify for free delivery. But when I went to check out I was charged £7.50 to post to N.I.”

Helpful Report

Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Hi Mate, Thank you for the feedback, we are currently looking into cheaper ways to send to Northern Ireland.

Posted 9 years ago

“Slims Detailing has a great website, it's easy to use, easy to navigate and they sell some really good products. They don't just sell one brand, they sell nearly every brand I can think of. The only problem I have is the postage. I ordered on a Wednesday night, and clicked on "2 day delivery" so I was expecting my order to be here by Friday or Saturday at the lesat, and I've got nothing yet, and it's now Sunday. I just don't think it's good enough, I've bought things of eBay for 'fast and free' and they've been delivered within 2 days. Just when you're paying for delivery you expect it to arrive on time. Auto Finesse's delivery service is top class, they have it figured out, there's no excuse especially when you pay, and that's why i feel Slims can only get 3 stars at the moment.”

Helpful Report

Posted 9 years ago

“Good product at what seems a good price.”

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Posted 9 years ago

“Order despathed in a reasonable time given the Xmas holidays; liquids also really well packed to prevent leakage. Only niggle was the shredded cardboard used to fill the box (a previous order used air-bags to fill empty space) - there was a large microfibre drying towel in the order which wasnt wrapped in plastic and so is now full of tiny bits of cardboad dust. In future would be good to put the microfibre in a bag or not use packing material that will ruin the product!”

Helpful Report

Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Hi Chris, really sorry to hear you had an issue. We normally do put our microfibres in a separate bag when we're using shredded packaging, so apologises for the mistake. James from our Customer Service Team will be in touch shortly. Kind Regards, The Slim's Team.

Posted 9 years ago

“Delivery lowest price at almost £5 is not very good. I only wanted 2 small bottles so expected a much lower priced delivery option. Website also not compatible with mobiles (iPhone Safari) as I could not enter discount codes or use points unless using a PC. Well packaged products though”

Helpful Report

Posted 9 years ago

“I ordered a voucher for a relatives birthday. I wasn't incredibly impressed by the quality. It was printed on a bit of paper which I could have done myself. There was still the editing tools on the printed voucher. No authenticity hologram, stamp or such like so it is difficult to tell if it is genuine. Apart from that, I am impressed by the website and from what I have seen, the quality of the products.”

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Posted 9 years ago

“Work well the wheel woolies great product but payed for next day delivery and didn't get it ! Took 2 days so why pay for next day ? Disappointed in that respect”

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Posted 9 years ago

“All products that I ordered were sent to me on time. However, the box looked like it had been thrown around and some the degreaser had leaked. I had a job booked in the next morning and therefore did not have the timeto make contact and complain straight away. Maybe consider fragile stickers and a new courier company???”

Helpful Report

Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Thankyou for your review, I am sorry to hear what happened with your package. If you give us a call 03332229944, we will do our best to rectify this. Again apologies. Kind Regards Dominic

Posted 9 years ago

“Requested parcel left in safe place and i still had to collect and despite requesting a log on email confirmation 6 times iv yet to recieve it so unable to use slims account”

Helpful Report

Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Hello, I've just confirmed your account so you are free to log in, apologies for that. Also, it appears you left a delivery note with the couriers which is a separate company from us, however we are happy to esquire and see why it wasn't left in a safe place for you? Kindest Regards, Dominic

Posted 9 years ago

“Packaging is somewhat to be desired, also taping the triggers (that lock) and not the threaded part too the bottles is bizarre, only a small leak but a leak non the less.”

Helpful Report

Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Sorry for the issues that you had with the products, to rectify this we ask you to email James.harris@morelli.co.uk and we will resolve this by sending you a replacement product, free of charge.

Posted 9 years ago

“My item was delivered on time and was satisfactory. My only critique was that one of the polishing pads was not packaged and was slightly dirty”

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Posted 9 years ago

$Read Slim\'s Detailing Reviews$

Hey! Thanks for your review. We can only apologise was not packaged as it normally should be (in a separate clear plastic bag). If you wanted a replacement, please email us an enquiries@slimsdetailing.co.uk and we'll get on the case. Thanks again for the feedback and your order with us. The Slim's Team.

Posted 9 years ago

“Ordered on Sunday night seeing as there was next working day delivery but knowing that living in Northern Ireland it would be a day extra. This was for my Brothers birthday on Wednesday didnt come until Thursday ah well better late that never.”

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Posted 10 years ago

$Read Slim\'s Detailing Reviews$

Hi Deborah, thanks for your feedback. Apologies your order didn't arrive on time. In normal circumstances our courier delivers within 48 hours to Northern Ireland. The week in question, our courier failed to show up on Monday so all orders were delayed 24 hours. I can assure you, this is a one off occurrence and again can only apologise for any inconvenience caused. Thanks again for your order and we hope you drop by again in the future. The Slim's Team.

Posted 10 years ago

“Slims branded packaging? No where in sight. The packaged arrived poorly packaged and tears and holes everywhere. All the bottles were scratched. By spending £30 you'd expect goods to be boxed... No... Dumped in a crappy bag...first order, was not best pleased.”

Helpful Report

Posted 11 years ago

$Read Slim\'s Detailing Reviews$

Hi Shane, apologies for the delayed response. I've looked into your order and can see that we haven't met our high standards here. We have since put in an order for smaller boxes which will protect orders of one or two bottles from the wrath of the courier. Although your incident is a rare one, we want to make sure we stop it from happening again. I can only apologise this has affected your first order with us. So let's make it up to you! I'll be in touch with a private email shortly to see what more we can do to help. Thanks again for your feedback - it helps us to shape & improve our service. Matt & the Slim's team.

Posted 11 years ago

“I received my Slims detailing creeper/stool and pot of Valet Pro Back to the Future in good timing. Actually got passed the items at the door and wondered 'What an earth are these' The only reason i haven't given full marks is because before i ordered i had actually emailed them through the website with regards to the discount code not working for first time buyers. I was at the time only ordering the creeper and not even the bank holiday discount code worked. I can only assume, as with the Bank Holiday code it wont allow you to use it when ordering accessories and tools. As it discounted the Valet Pro stuff. However it would have been nice to have had a reply even it was to say 'No'. But after waiting a few days i gave up waiting as it was actually a birthday present for me from She Who Must Be Obeyed. Ha ha. I did notice on Detailing World they had replied to someones comment about discount codes not working. However i read that after placing the order. Oh well.”

Helpful Report

Posted 11 years ago

$Read Slim\'s Detailing Reviews$

Hi Joe, thanks for your recent purchase from Slim's and subsequent review. Firstly we can only apologise you didn't receive a personal reply, it's my fault as I thought you and the customer show commented on Detailing World were the same person (mistaken identity, it would seem). Therefore I thought I had replied with the correct information. Our promotional e-mails, social media adverts & the basket page on the website all state, that equipment/machine polishers are excluded from discount codes & other promotions. We source our own equipment at a very competitive rate which we cannot discount any further as they are already heavily discounted to meet demand. Again, I can only apologise this wasn't clearer as you made your purchase. We are obviously disappointed you have given us a slightly negative review as despite the above you were still happy to place an order for the products at the normal retail price. We pride ourselves on our great service and as a new company take any comments like yours very seriously. In light of my comments above (and my case of mistaken identity - sorry again!) - I would ask if you would reconsider your review rating for the service provided. If there is anything else we can help with, please don't hesitate to contact us (marketing@slimsdetailing.co.uk). Matt.

Posted 11 years ago

“+++SUPER RAPIDE +++, SEUIL BéMOLE COMMANDé UN PRODUIT VALET PRO : VALETPRO CLASSIC CARPET CLEANER ET ILS MON ENVOYER LE VALETPRO CLASSIC ALL PURPOSE CLEANER QUE J AI DéJA. COMME JE CONNAIS RIEN ANGLAIS. JE VAIS ME LE CHIQUER OU LE REVENDRE A QUELQUN D AUTRE.”

Helpful Report

Posted 11 years ago

Slim's Detailing is rated 4.8 based on 9,460 reviews